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Float of a celestial jukebox - Having rescued recorded music, Spotify may upend

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Its clout in streaming could allow it to sign new artists itself, challenging

the major record labels

IN JUST a few short years Spotify has evolved from b te noir of some of the

world s most prominent recording artists to perhaps their greatest benefactor.

The Swedish company transformed the way people listen to music, and got them

used to paying for it again after digital piracy had crippled sales. Global

revenues from music streaming, which Spotify dominates with 70m subscribers,

more than tripled in three years, to an estimated $10.8bn last year, for the

first time surpassing digital and physical sales of songs and albums.

But if it is earning billions for others, Spotify is losing money for itself

with an operating loss of nearly $400m in 2016 because it pays out at least 70%

of its revenues to the industry, mostly in royalties. As it prepares for a

direct listing on the New York Stock Exchange (see article) it must convince

investors that it has a path to profitability. Some reckon it can find one, but

only at the expense of the labels it has enriched: by paying them less in

royalties; by getting them (and others) to pay for promotions and data

services; and even by competing with them directly, by making its own deals

with artists. In other words, Spotify may only be able to make money by

reshaping the industry yet again.

The economics of recorded music had shifted twice in the internet era before

streaming came along, first owing to illegal file-sharing services such as

Napster, then because of iTunes from Apple, which broke up the album. Retail

music sales in America plunged by almost half, from a peak of $14.6bn in 1999

to a low of $6.7bn in 2014 (see chart 1). Spotify, which had launched its

streaming application in 2008, was only a minor source of revenue but a major

target of artists who believed they would never make money earning a fraction

of a penny per song streamed.

But Daniel Ek, the founder of Spotify (pictured), has long argued that the

virtues of streaming would be manifest only when it achieved scale. That has

begun to happen. In addition to Spotify s subscribers who pay $10 a month (at

least 70m more use its ad-supported free service), Apple Music has 30m

subscribers and other music services have at least 70m more, according to MIDiA

Research, a consultancy (see chart 2). Songs from the most popular artists now

routinely surpass 1bn streams on subscription services Shape of You by Ed

Sheeran was Spotify s top track in 2017 as of early December, with 1.4bn

streams. On average a billion streams on subscription services brings in about

$7m for big labels, with perhaps $1m of that going to the artists. Another pot

of money goes to songwriters and composers.

With a big and widening lead over its competitors, Spotify has quickly become

the industry s most important distributor. Redburn, a research firm, estimates

that in the first quarter of 2017 Spotify accounted for 17% of the $5bn in

revenues taken by record labels, and its share is growing. That gives it

several points of leverage that could help it turn around its operating losses.

Spotify s most obvious power is its ability to make stars via its playlists and

recommendation algorithms, much as radio DJs used routinely to do with simple

airplay. Spotify has more than 2bn playlists; most of them are made by users

themselves, but Spotify s own curated lists attract millions of followers.

Redburn reckons that up to 20% of streams are via one of Spotify s own

playlists. AWAL, an independent label run by Kobalt, a music-services company,

says that getting on a Spotify playlist boosts a music act s streams by 50% to

100%. Spotify would have to be careful how to monetise this clout, lest it be

suspected of charging for a place on its playlists. But last year it did begin

testing sponsored songs on its free service.

Another source of power for Spotify is its granular data on listening habits,

ranging from where songs are listened to most and at what times, to what other

acts a certain song s listeners will also tend to like. Spotify provides a lot

of data at no charge to industry players, some of which either it must do (for

calculating royalty payments) or considers wise to do.

Mr Ek says making data freely available helps artists use the platform better,

which in turn benefits Spotify. Its data are already used by labels, artists,

promoters and ticket sellers in planning album releases, artist collaborations

and concert tours. But analysts believe that, as Spotify gets bigger, it can do

far more with its data and extract a good price from promoters of live events,

say, as well as ticket sellers.

The streaming service s most intriguing point of leverage is that it could use

these advantages to become a recorded-music label itself, working directly with

artists. Matthew Ball, an analyst, argues that Spotify is sure to start cutting

deals with artists in which it pays an upfront guarantee and promises a

percentage of streaming revenue that is much smaller than it pays labels, but

far more than artists get now.

The maths for these sorts of deals may be simplest for established artists, for

whom performance is most predictable (though many will use their clout to get

better deals with their existing labels). But with its data and playlist

advantages Spotify can identify, elevate and theoretically sign contracts with

up-and-coming artists, too. The channels that the labels knew so well, such as

radio and record stores, have diminished in importance: Breaking artists is

one of the most important things labels do but it is becoming harder than ever,

says Mark Mulligan of MIDiA.

Becoming a label will not happen soon, partly because it would infuriate the

incumbents who supply most music. But the growth of Spotify s core business has

come at a cost that is hard to ignore. Its royalty payments are a built-in,

large expense. (Some rights-holders are clamouring for even more; in December

Wixen Music Publishing sued Spotify for $1.6bn.) Competition from other paid

streaming services mean it is hard for it to raise its own prices. To fund

itself Spotify raised $1bn in debt in 2016 under terms that allowed two of the

lenders, TPG, a private-equity group, and Dragoneer, a hedge fund, to convert

to equity at a discount that increased with time, making an early public

listing desirable. As long as its losses mount, it will seek other ways to turn

a profit.

That threat gives the labels an incentive to accept lower royalty payments from

Spotify. They have another reason, too: Alphabet s YouTube, a source of free

listening for perhaps more than 1bn people a month, which generates far less in

royalties than subscription streaming. By helping Spotify, the industry helps

itself.

Spotify has indeed negotiated reductions in royalty payments in the past year,

beginning with Universal Music Group, a division of Vivendi and the largest

supplier of music to the service, which reportedly agreed to be paid 52% of

revenues, down from 55%. Spotify struck similar deals with the other two big

labels, Warner Music Group and Sony Music.

Still, big-label bosses have long been conflicted about the company that

changed their industry (and in which they each have a small equity stake).

Early on they were sceptical about whether Spotify would make them much money.

Now they may worry they are creating a future rival, much as the Hollywood

studios licensed their content to Netflix. For the first time in 20 years the

music industry is growing strongly. The fight for who comes out on top may have

only just begun.

This article appeared in the Business section of the print edition under the

headline "Float of a celestial jukebox"