💾 Archived View for tilde.team › wiki › account-recovery.md captured on 2022-04-29 at 14:37:42.
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---
author: ~ben
published: true
title: account recovery
description: how to get back in to your account
category:
- main
---
if you ever lose access to your tilde.team account, there are a couple ways
to get back in.
## ssh key
if you are still connected, you can add more ssh keys, one pubkey per line,
to the `~/.ssh/authorized_keys` file.
if you still know your password, please send a mail to sudoers@tilde.team
with your new pubkey from your tilde.team address with either the [webmail](
https://mail.tilde.team) client or via [smtp/imap](
email#clients-and-connection-settings).
if you've also lost your password, please send a mail to sudoers@tilde.team
with your new pubkey from the email address you signed up with. this is the
only thing besides sending the welcome email that we use your email address for.
## password
if you've forgotten your password, it's a similar process to ssh keys.
> if you still know it, use the `passwd` command to change it.
if you still have access to your shell, send a mail using `mutt` to sudoers@tilde.team
to request a password reset.
feel free to connect to irc from tilde.team (we can verify it's you if you connect
from the shell on tilde.team) and request the same thing in the #team channel.
ping one of the admins in the channel: [admin list](code-of-conduct#9--contact-info).
if you have neither password nor ssh key, please send a mail to sudoers@tilde.team
from the email address you signed up with with your username and we can reset
you to a temporary password