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Gigabyte has already issued a voluntary recall for the brand's GP-P850GM and GP-P750GM power supplies, both of which are known to occasionally catch fire. Now, the company has finally put up a fully functioning RMA portal for affected owners that desire a refund or a product replacement.
Not all GP-P850HM and GP-P750GM power supplies are eligible for the refund or exchange. GP-P850GM units must have a serial number between SN20343G031011 and SN20513G022635, while GP-P750GM units must carry a serial number between SN20243G001301 and SN20453G025430.
Owners who purchased their units from an authorised Gigabyte reseller can opt for a refund or product replacement. Unfortunately, owners who acquired the power supply from a non-authorised seller, such as eBay or Amazon Marketplace, are only eligible for a product replacement.