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The future of jobs - The onrushing wave

Previous technological innovation has always delivered more long-run

employment, not less. But things can change

Jan 18th 2014 | From the print edition

IN 1930, when the world was suffering from a bad attack of economic pessimism

, John Maynard Keynes wrote a broadly optimistic essay, Economic

Possibilities for our Grandchildren . It imagined a middle way between

revolution and stagnation that would leave the said grandchildren a great deal

richer than their grandparents. But the path was not without dangers.

One of the worries Keynes admitted was a new disease : technological

unemployment due to our discovery of means of economising the use of labour

outrunning the pace at which we can find new uses for labour. His readers

might not have heard of the problem, he suggested but they were certain to hear

a lot more about it in the years to come.

For the most part, they did not. Nowadays, the majority of economists

confidently wave such worries away. By raising productivity, they argue, any

automation which economises on the use of labour will increase incomes. That

will generate demand for new products and services, which will in turn create

new jobs for displaced workers. To think otherwise has meant being tarred a

Luddite the name taken by 19th-century textile workers who smashed the machines

taking their jobs.

For much of the 20th century, those arguing that technology brought ever more

jobs and prosperity looked to have the better of the debate. Real incomes in

Britain scarcely doubled between the beginning of the common era and 1570. They

then tripled from 1570 to 1875. And they more than tripled from 1875 to 1975.

Industrialisation did not end up eliminating the need for human workers. On the

contrary, it created employment opportunities sufficient to soak up the 20th

century s exploding population. Keynes s vision of everyone in the 2030s being

a lot richer is largely achieved. His belief they would work just 15 hours or

so a week has not come to pass.

When the sleeper wakes

Yet some now fear that a new era of automation enabled by ever more powerful

and capable computers could work out differently. They start from the

observation that, across the rich world, all is far from well in the world of

work. The essence of what they see as a work crisis is that in rich countries

the wages of the typical worker, adjusted for cost of living, are stagnant. In

America the real wage has hardly budged over the past four decades. Even in

places like Britain and Germany, where employment is touching new highs, wages

have been flat for a decade. Recent research suggests that this is because

substituting capital for labour through automation is increasingly attractive;

as a result owners of capital have captured ever more of the world s income

since the 1980s, while the share going to labour has fallen.

At the same time, even in relatively egalitarian places like Sweden, inequality

among the employed has risen sharply, with the share going to the highest

earners soaring. For those not in the elite, argues David Graeber, an

anthropologist at the London School of Economics, much of modern labour

consists of stultifying bullshit jobs low- and mid-level screen-sitting that

serves simply to occupy workers for whom the economy no longer has much use.

Keeping them employed, Mr Graeber argues, is not an economic choice; it is

something the ruling class does to keep control over the lives of others.

Be that as it may, drudgery may soon enough give way to frank unemployment.

There is already a long-term trend towards lower levels of employment in some

rich countries. The proportion of American adults participating in the labour

force recently hit its lowest level since 1978, and although some of that is

due to the effects of ageing, some is not. In a recent speech that was modelled

in part on Keynes s Possibilities , Larry Summers, a former American treasury

secretary, looked at employment trends among American men between 25 and 54. In

the 1960s only one in 20 of those men was not working. According to Mr Summers

s extrapolations, in ten years the number could be one in seven.

This is one indication, Mr Summers says, that technical change is increasingly

taking the form of capital that effectively substitutes for labour . There may

be a lot more for such capital to do in the near future. A 2013 paper by Carl

Benedikt Frey and Michael Osborne, of the University of Oxford, argued that

jobs are at high risk of being automated in 47% of the occupational categories

into which work is customarily sorted. That includes accountancy, legal work,

technical writing and a lot of other white-collar occupations.

Answering the question of whether such automation could lead to prolonged pain

for workers means taking a close look at past experience, theory and

technological trends. The picture suggested by this evidence is a complex one.

It is also more worrying than many economists and politicians have been

prepared to admit.

The lathe of heaven

Economists take the relationship between innovation and higher living standards

for granted in part because they believe history justifies such a view.

Industrialisation clearly led to enormous rises in incomes and living standards

over the long run. Yet the road to riches was rockier than is often

appreciated.

In 1500 an estimated 75% of the British labour force toiled in agriculture. By

1800 that figure had fallen to 35%. When the shift to manufacturing got under

way during the 18th century it was overwhelmingly done at small scale, either

within the home or in a small workshop; employment in a large factory was a

rarity. By the end of the 19th century huge plants in massive industrial cities

were the norm. The great shift was made possible by automation and steam

engines.

Industrial firms combined human labour with big, expensive capital equipment.

To maximise the output of that costly machinery, factory owners reorganised the

processes of production. Workers were given one or a few repetitive tasks,

often making components of finished products rather than whole pieces. Bosses

imposed a tight schedule and strict worker discipline to keep up the productive

pace. The Industrial Revolution was not simply a matter of replacing muscle

with steam; it was a matter of reshaping jobs themselves into the sort of

precisely defined components that steam-driven machinery needed cogs in a

factory system.

The way old jobs were done changed; new jobs were created. Joel Mokyr, an

economic historian at Northwestern University in Illinois, argues that the more

intricate machines, techniques and supply chains of the period all required

careful tending. The workers who provided that care were well rewarded. As

research by Lawrence Katz, of Harvard University, and Robert Margo, of Boston

University, shows, employment in manufacturing hollowed out . As employment

grew for highly skilled workers and unskilled workers, craft workers lost out.

This was the loss to which the Luddites, understandably if not effectively,

took exception.

With the low-skilled workers far more numerous, at least to begin with, the lot

of the average worker during the early part of this great industrial and social

upheaval was not a happy one. As Mr Mokyr notes, life did not improve all that

much between 1750 and 1850. For 60 years, from 1770 to 1830, growth in British

wages, adjusted for inflation, was imperceptible because productivity growth

was restricted to a few industries. Not until the late 19th century, when the

gains had spread across the whole economy, did wages at last perform in line

with productivity (see chart 1).

Along with social reforms and new political movements that gave voice to the

workers, this faster wage growth helped spread the benefits of

industrialisation across wider segments of the population. New investments in

education provided a supply of workers for the more skilled jobs that were by

then being created in ever greater numbers. This shift continued into the 20th

century as post-secondary education became increasingly common.

Claudia Goldin, an economist at Harvard University, and Mr Katz have written

that workers were in a race between education and technology during this

period, and for the most part they won. Even so, it was not until the golden

age after the second world war that workers in the rich world secured real

prosperity, and a large, property-owning middle class came to dominate

politics. At the same time communism, a legacy of industrialisation s harsh

early era, kept hundreds of millions of people around the world in poverty, and

the effects of the imperialism driven by European industrialisation continued

to be felt by billions.

The impacts of technological change take their time appearing. They also vary

hugely from industry to industry. Although in many simple economic models

technology pairs neatly with capital and labour to produce output, in practice

technological changes do not affect all workers the same way. Some find that

their skills are complementary to new technologies. Others find themselves out

of work.

Take computers. In the early 20th century a computer was a worker, or a room

of workers, doing mathematical calculations by hand, often with the end point

of one person s work the starting point for the next. The development of

mechanical and electronic computing rendered these arrangements obsolete. But

in time it greatly increased the productivity of those who used the new

computers in their work.

Many other technical innovations had similar effects. New machinery displaced

handicraft producers across numerous industries, from textiles to metalworking.

At the same time it enabled vastly more output per person than craft producers

could ever manage.

Player piano

For a task to be replaced by a machine, it helps a great deal if, like the work

of human computers, it is already highly routine. Hence the demise of

production-line jobs and some sorts of book-keeping, lost to the robot and the

spreadsheet. Meanwhile work less easily broken down into a series of

stereotyped tasks whether rewarding, as the management of other workers and the

teaching of toddlers can be, or more of a grind, like tidying and cleaning

messy work places has grown as a share of total employment.

But the race aspect of technological change means that such workers cannot

rest on their pay packets. Firms are constantly experimenting with new

technologies and production processes. Experimentation with different

techniques and business models requires flexibility, which is one critical

advantage of a human worker. Yet over time, as best practices are worked out

and then codified, it becomes easier to break production down into routine

components, then automate those components as technology allows.

If, that is, automation makes sense. As David Autor, an economist at the

Massachusetts Institute of Technology (MIT), points out in a 2013 paper, the

mere fact that a job can be automated does not mean that it will be; relative

costs also matter. When Nissan produces cars in Japan, he notes, it relies

heavily on robots. At plants in India, by contrast, the firm relies more

heavily on cheap local labour.

Even when machine capabilities are rapidly improving, it can make sense instead

to seek out ever cheaper supplies of increasingly skilled labour. Thus since

the 1980s (a time when, in America, the trend towards post-secondary education

levelled off) workers there and elsewhere have found themselves facing

increased competition from both machines and cheap emerging-market workers.

Such processes have steadily and relentlessly squeezed labour out of the

manufacturing sector in most rich economies. The share of American employment

in manufacturing has declined sharply since the 1950s, from almost 30% to less

than 10%. At the same time, jobs in services soared, from less than 50% of

employment to almost 70% (see chart 2). It was inevitable, therefore, that

firms would start to apply the same experimentation and reorganisation to

service industries.

A new wave of technological progress may dramatically accelerate this

automation of brain-work. Evidence is mounting that rapid technological

progress, which accounted for the long era of rapid productivity growth from

the 19th century to the 1970s, is back. The sort of advances that allow people

to put in their pocket a computer that is not only more powerful than any in

the world 20 years ago, but also has far better software and far greater access

to useful data, as well as to other people and machines, have implications for

all sorts of work.

The case for a highly disruptive period of economic growth is made by Erik

Brynjolfsson and Andrew McAfee, professors at MIT, in The Second Machine Age ,

a book to be published later this month. Like the first great era of

industrialisation, they argue, it should deliver enormous benefits but not

without a period of disorienting and uncomfortable change. Their argument rests

on an underappreciated aspect of the exponential growth in chip processing

speed, memory capacity and other computer metrics: that the amount of progress

computers will make in the next few years is always equal to the progress they

have made since the very beginning. Mr Brynjolfsson and Mr McAfee reckon that

the main bottleneck on innovation is the time it takes society to sort through

the many combinations and permutations of new technologies and business models.

A startling progression of inventions seems to bear their thesis out. Ten years

ago technologically minded economists pointed to driving cars in traffic as the

sort of human accomplishment that computers were highly unlikely to master. Now

Google cars are rolling round California driver-free no one doubts such mastery

is possible, though the speed at which fully self-driving cars will come to

market remains hard to guess.

Brave new world

Even after computers beat grandmasters at chess (once thought highly unlikely),

nobody thought they could take on people at free-form games played in natural

language. Then Watson, a pattern-recognising supercomputer developed by IBM,

bested the best human competitors in America s popular and syntactically

tricksy general-knowledge quiz show Jeopardy! Versions of Watson are being

marketed to firms across a range of industries to help with all sorts of

pattern-recognition problems. Its acumen will grow, and its costs fall, as

firms learn to harness its abilities.

The machines are not just cleverer, they also have access to far more data. The

combination of big data and smart machines will take over some occupations

wholesale; in others it will allow firms to do more with fewer workers.

Text-mining programs will displace professional jobs in legal services.

Biopsies will be analysed more efficiently by image-processing software than

lab technicians. Accountants may follow travel agents and tellers into the

unemployment line as tax software improves. Machines are already turning basic

sports results and financial data into good-enough news stories.

Jobs that are not easily automated may still be transformed. New

data-processing technology could break cognitive jobs down into smaller and

smaller tasks. As well as opening the way to eventual automation this could

reduce the satisfaction from such work, just as the satisfaction of making

things was reduced by deskilling and interchangeable parts in the 19th century.

If such jobs persist, they may engage Mr Graeber s bullshit detector.

Being newly able to do brain work will not stop computers from doing ever more

formerly manual labour; it will make them better at it. The designers of the

latest generation of industrial robots talk about their creations as helping

workers rather than replacing them; but there is little doubt that the

technology will be able to do a bit of both probably more than a bit. A taxi

driver will be a rarity in many places by the 2030s or 2040s. That sounds like

bad news for journalists who rely on that most reliable source of local

knowledge and prejudice but will there be many journalists left to care? Will

there be airline pilots? Or traffic cops? Or soldiers?

There will still be jobs. Even Mr Frey and Mr Osborne, whose research speaks of

47% of job categories being open to automation within two decades, accept that

some jobs especially those currently associated with high levels of education

and high wages will survive (see table). Tyler Cowen, an economist at George

Mason University and a much-read blogger, writes in his most recent book,

Average is Over , that rich economies seem to be bifurcating into a small group

of workers with skills highly complementary with machine intelligence, for whom

he has high hopes, and the rest, for whom not so much.

And although Mr Brynjolfsson and Mr McAfee rightly point out that developing

the business models which make the best use of new technologies will involve

trial and error and human flexibility, it is also the case that the second

machine age will make such trial and error easier. It will be shockingly easy

to launch a startup, bring a new product to market and sell to billions of

global consumers (see article). Those who create or invest in blockbuster ideas

may earn unprecedented returns as a result.

In a forthcoming book Thomas Piketty, an economist at the Paris School of

Economics, argues along similar lines that America may be pioneering a

hyper-unequal economic model in which a top 1% of capital-owners and

supermanagers grab a growing share of national income and accumulate an

increasing concentration of national wealth. The rise of the middle-class a

20th-century innovation was a hugely important political and social development

across the world. The squeezing out of that class could generate a more

antagonistic, unstable and potentially dangerous politics.

The potential for dramatic change is clear. A future of widespread

technological unemployment is harder for many to accept. Every great period of

innovation has produced its share of labour-market doomsayers, but

technological progress has never previously failed to generate new employment

opportunities.

The productivity gains from future automation will be real, even if they mostly

accrue to the owners of the machines. Some will be spent on goods and services

golf instructors, household help and so on and most of the rest invested in

firms that are seeking to expand and presumably hire more labour. Though

inequality could soar in such a world, unemployment would not necessarily

spike. The current doldrum in wages may, like that of the early industrial era,

be a temporary matter, with the good times about to roll (see chart 3).

These jobs may look distinctly different from those they replace. Just as past

mechanisation freed, or forced, workers into jobs requiring more cognitive

dexterity, leaps in machine intelligence could create space for people to

specialise in more emotive occupations, as yet unsuited to machines: a world of

artists and therapists, love counsellors and yoga instructors.

Such emotional and relational work could be as critical to the future as

metal-bashing was in the past, even if it gets little respect at first.

Cultural norms change slowly. Manufacturing jobs are still often treated as

better in some vague, non-pecuniary way than paper-pushing is. To some

18th-century observers, working in the fields was inherently more noble than

making gewgaws.

But though growth in areas of the economy that are not easily automated

provides jobs, it does not necessarily help real wages. Mr Summers points out

that prices of things-made-of-widgets have fallen remarkably in past decades;

America s Bureau of Labour Statistics reckons that today you could get the

equivalent of an early 1980s television for a twentieth of its then price, were

it not that no televisions that poor are still made. However, prices of things

not made of widgets, most notably college education and health care, have shot

up. If people lived on widgets alone goods whose costs have fallen because of

both globalisation and technology there would have been no pause in the

increase of real wages. It is the increase in the prices of stuff that isn t

mechanised (whose supply is often under the control of the state and perhaps

subject to fundamental scarcity) that means a pay packet goes no further than

it used to.

So technological progress squeezes some incomes in the short term before making

everyone richer in the long term, and can drive up the costs of some things

even more than it eventually increases earnings. As innovation continues,

automation may bring down costs in some of those stubborn areas as well, though

those dominated by scarcity such as houses in desirable places are likely to

resist the trend, as may those where the state keeps market forces at bay. But

if innovation does make health care or higher education cheaper, it will

probably be at the cost of more jobs, and give rise to yet more concentration

of income.

The machine stops

Even if the long-term outlook is rosy, with the potential for greater wealth

and lots of new jobs, it does not mean that policymakers should simply sit on

their hands in the mean time. Adaptation to past waves of progress rested on

political and policy responses. The most obvious are the massive improvements

in educational attainment brought on first by the institution of universal

secondary education and then by the rise of university attendance. Policies

aimed at similar gains would now seem to be in order. But as Mr Cowen has

pointed out, the gains of the 19th and 20th centuries will be hard to

duplicate.

Boosting the skills and earning power of the children of 19th-century farmers

and labourers took little more than offering schools where they could learn to

read, write and do algebra. Pushing a large proportion of college graduates to

complete graduate work successfully will be harder and more expensive. Perhaps

cheap and innovative online education will indeed make new attainment possible.

But as Mr Cowen notes, such programmes may tend to deliver big gains only for

the most conscientious students.

Another way in which previous adaptation is not necessarily a good guide to

future employment is the existence of welfare. The alternative to joining the

19th-century industrial proletariat was malnourished deprivation. Today,

because of measures introduced in response to, and to some extent on the

proceeds of, industrialisation, people in the developed world are provided with

unemployment benefits, disability allowances and other forms of welfare. They

are also much more likely than a bygone peasant to have savings. This means

that the reservation wage the wage below which a worker will not accept a job

is now high in historical terms. If governments refuse to allow jobless

workers to fall too far below the average standard of living, then this

reservation wage will rise steadily, and ever more workers may find work

unattractive. And the higher it rises, the greater the incentive to invest in

capital that replaces labour.

Everyone should be able to benefit from productivity gains in that, Keynes was

united with his successors. His worry about technological unemployment was

mainly a worry about a temporary phase of maladjustment as society and the

economy adjusted to ever greater levels of productivity. So it could well

prove. However, society may find itself sorely tested if, as seems possible,

growth and innovation deliver handsome gains to the skilled, while the rest

cling to dwindling employment opportunities at stagnant wages.

From the print edition: Briefing