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Start-ups in Sweden - Standing out without showing it

May 31st 2013, 14:01 by L.S. | STOCKHOLM

SWEDES don t like to boast. In private this may be a pleasant trait. But in the

highly competitive world of technology start-ups and the places where they

cluster ( ecosystems in the lingo) it is a big disadvantage. Berlin is

getting all the attention, but we never talk about how great Stockholm is,

complains Carl Waldekranz, the boss of Tictail, an e-commerce firm based in the

Swedish capital.

Mr Waldekranz would say that: he is one of the instigators of a group of

Swedish entrepreneurs that wants to get the word out about Stockholm. But he

has a point: Berlin may beat it in terms of hype and sheer number of internet

start-ups, but in some ways the Swedish capital boasts the more interesting

technology firms. Yet this may change if the powers that be in Sweden do not

make life easier for entrepreneurs, in particular for taxes and the property

market.

The anchor of Stockholm s ecosystem is Spotify, a successful music-streaming

service. But the city s centre is also home to less well-known, but similarly

successful firms. On the northern edge one finds Klarna, which lets people shop

online without a credit card. Further south is Mojang, the maker of Minecraft,

a hugely popular online game. In between, there are more than 50 smaller firms,

according to startuplocation.com, a website that keeps track of such things

(see picture). These include Tictail, Stardoll (an online game based on the

idea of paper dolls) and Wrapp (a site for virtual gift-cards).

What makes Stockholm a particularly interesting place for technology tourists,

however, are start-ups that combine hardware, software and online services.

Memoto has developed a brooch-sized camera to log one s life (it takes two

pictures per minute, to be flipped through on a smartphone and uploaded to the

cloud). iZettle makes an add-on for smartphones that, together with an app,

lets individuals accept credit-card payments. Tobii s technology enables all

sorts of devices to track people s eye movements. Somewhat of a different

beast, Zound Industries has launched several successful headset brands,

including Urbanears and Molami.

Such hybrids point to one of the ecosystem s strengths: these firms are

something of a cross between Ericsson, the giant Swedish maker of telecoms

gear, and IKEA, which was founded in Sweden, but is now based in the

Netherlands. Swedes want to build the best stuff possible, explains P r-J

rgen P rson of Northzone Ventures, one of the two big VC firms in Sweden (the

other being Creandum). Add to that our tradition of design, and it is easy to

understand why Swedish websites are both robust and easy to use.

Yet Stockholm s ecosystem would certainly not be as lively without two other

Swedish traditions: conformism and an active state. Somewhat surprisingly, but

conformism helps explain why the country is a market of early adopters. If a

new hat becomes fashionable, everybody has it within two weeks, says Lea Bajc,

another partner at Northzone Ventures.

The second tradition the active state ensures a solid infrastructure. The

Swedish government helped households buy personal computers, creating a culture

of computer literacy. It has made sure that broadband internet connections are

widespread and among the world s fastest. Even Sweden s still generous welfare

state seems to help: rather than sapping entrepreneurial spirits it boosts

them, some argue. We don t have to worry that we ll end up on the street like

in the United States, says Navid Rostam, co-founder of Instabridge, a

smartphone app which lets users easily share a WiFi connection with their

Facebook friends.

But both conformism and the state also hold Stockholm s ecosystem back.

Attitudes have changed much in recent years, particularly among younger Swedes,

Jacob de Geer, boss of iZettle, points out. Still, too much individuality is

frowned upon a legacy of the Law of Jante , a concept which long governed how

Swedes behaved. You're not to think you are anything special, is one of its

rules. As a result, many see individual success a big driver of

entrepreneurialism as unseemly. And failure, considered a sign of experience in

Silicon Valley, comes at a high social cost.

This is a drag on entrepreneurial activity. According to the Global

Entrepreneurship Monitor, a think-tank, whereas many Swedes see opportunity in

starting a business, few actually do it. And although there are plenty of rich

Swedes with lots of professional experience, the country lacks business angels

willing to support and advise young companies until they are ready for bigger

investments from VC firms. Even successful entrepreneurs sometimes prefer to

hide their riches. When I sold my company, I didn t make the purchase price

public. It would have changed my relationship with my friends, says Jonas

Hombert, the founder of JayCut, a maker of video-editing software, which he

sold in 2011.

Such attitudes will evolve, but the regulations that reflect them are harder to

reform. Being an entrepreneur in Sweden, for instance, is still very expensive.

Stock options are considered an employee benefit, meaning holders if they haven

t paid for them upfront owe Sweden s high income tax when they are exercised

or a start-up is sold (investors only owe the lower capital gains tax).

Even more of a problem, at least for those want to move to Stockholm to work

for a start-up, is housing. Finding a place to live there can take months:

apartment owners are not allowed to rent them out without a special permit, so

the only solution is subletting which is expensive. Spotify and other big firms

can afford to pay an additional 2,000 per month if they want to hire a senior

manager from abroad. But for early-stage start-ups it is exceedingly difficult

to attract foreign talent. New hires often have to sleep in their office,

says Mr Waldekranz.

Stockholm s disastrous rental market, even more than Swedish restraint, helps

explain why Berlin s ecosystem gets so much attention. A big reason why Germany

s capital is so attractive for entrepreneurs is its supply of readily

available apartments at cheap rents. Cost certainly played a role when in 2007

SoundCloud, which lets users share audio-recordings online, decided to base

itself in Berlin. Today the firm is one of the city s most successful

start-ups. Ironically, it was founded by two Swedes, who are now among Berlin s

most ardent boosters.

Correction: This article has been amended to reflect readers' comments.