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Mobile World Congress - Devices and desires

Feb 27th 2014, 10:05 by P.L. | BARCELONA

THE best advice for a first-time visitor to Mobile World Congress (MWC) is:

wear comfy shoes. It takes an age to walk from one end of the event to the

other. There is plenty to detain you in the eight halls, packed with the stands

of mobile operators, device-makers, network-equipment vendors and others, some

of them the size of small villages. In the several auditoriums, earnest public

discussions take place. Elsewhere, many private talks are under way. Deals are

struck, disagreements aired.

MWC is the mobile industry s annual jamboree in Barcelona, organised by the

GSMA, the network operators trade association. Held this year from February

24th to 27th, it has sprawled far beyond its enormous main site. Samsung, for

example, presented its newest flagship smartphone, the Galaxy S5, its new smart

watch and a wristband in a conference centre on the other side of town. An

auxiliary show for startups took place about 3km away. Your correspondent has

often wished he could have been in two places at the same time. (Once, to his

embarrassment, he had agreed to be.)

For years, the latest smartphones have captured people s attention. This time

seemed different. Demand at the top end of the market is decelerating. That has

brought a shift in focus to three other areas. The first is cheaper

smartphones, for which demand has taken off. Mozilla, a foundation best known

for its Firefox browser, presented a device using its own mobile operating

system, Firefox OS, that may cost as little as $25. The second is the narrowing

gap in quality between the leading brands and phones made by a vast array of

Chinese companies. Some, such as Huawei, are well known outside China; others,

such as Gionee or Oppo, are not. That may cause further discomfort for Samsung,

which has dominated the market for phones using Google s Android, by far the

most widely used operating system. Its earnings fell in the most recent

quarter.

The third shift is away from the phone, to wearable devices and other gadgets

connected to it, such as that Samsung watch and wristband, and wristbands from

both Sony and Huawei that were also on show. Around these there was an air of

suppressed excitement rather than outright enthusiasm because bands, like

Samsung s Gear Fit, that measure your heart rate, steps taken, calories burned

off and so forth, are just the beginning of no one knows what. Simon Segars,

the chief executive of ARM, a British company whose technology underlies the

chips in almost every smartphone, thinks that the phone is becoming a hub

from which other connected gadgets will be controlled. Around the show were

plenty of examples of what is coming, from connected cars to smart homes. The

potential of the wider internet of things , with uses in industry, utilities

and smart cities as well as homes, is greater still.

But devices are only a part of the whole. Operators and network-equipment

vendors spent much of their time at MWC looking ahead to how networks will cope

with ever-rising demand for data flowing to and from myriad devices.

Enhancements to even the fastest LTE, or fourth-generation (4G) networks are

already on the way for example in the form of carrier aggregation , which

combines separated, narrow parts of spectrum to create greater bandwidth. And

vendors and operators have started to look ahead to the next round, 5G, due in

around 2020. No one can yet define it, but the work on setting standards has to

start now. Neelie Kroes, the European Commissioner, enthused at MWC about what

superfast networks might do not just for Europe s telecoms industry but also

for its whole economy. Having been ahead of the game in 3G, Europe fell behind

America and much of Asia in rolling out 4G. Ms Kroes sees opportunity ahead.

Europe s operators may wonder where they will find the wherewithal. Their

troubles were summed up by the presence in Barcelona of a prominent guest: Mark

Zuckerberg, of Facebook, who spoke to a packed hall on February 24th.

Fortuitously Jan Koum, of WhatsApp, the messaging service for which Facebook is

paying $19 billion was also at MWC. Messaging apps have gutted operators of the

revenue they once enjoyed from SMS messaging: rather than pay for an SMS, users

spend a bit of their data allowances instead. WhatsApp, with over 450m members

and ambitions for 1 billion, is the biggest and fastest growing. It said this

week that it would, like other services, start offering calls as well as

messages.

Operators have struggled either to respond with services of their own the

industry s joint efforts have been too slow to get off the ground or to find

new sources of revenue. Meanwhile, European operators complain that their own

markets, divided along national lines, usually with four operators in each

country, are too fragmented. Thanks to national and European regulation, for

instance, they find it much less easy to merge than Facebook and WhatsApp. As

the Financial Times reported on February 26th, the European Commission this

week presented its objections to the purchase by Spain s Telef nica of e-Plus,

the German subsidiary of KPN, a Dutch operator, which would reduce the number

of operators in Germany to three. Telef nica reported falling revenues on

February 27th, having announced cost cuts the day before. That merely

emphasises the sector s difficulties.