💾 Archived View for dioskouroi.xyz › thread › 29420794 captured on 2021-12-03 at 14:04:38. Gemini links have been rewritten to link to archived content
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I ran into this with Paypal and have given up/chalked it up to lessons learned.
For backstory, I'd purchased an RTX3080 about a year ago at Microcenter after waiting in way-too-long lines for several mornings. I bought it as part of a new PC I intended to use for gaming, graphical work, and general use, but with all the talk of crypto miners and scalpers ruining things, I took a look at mining Ether during downtime.
It wasn't the reason I got the card, but I figured it might be an interesting way to recoup some of the cost of the card since I was already running a small space heater in that room during the winter anyway. Mined the equivalent of $200-250 and saw that I could "cash out" via Coinbase to Paypal with minimal fees and hassle, so I set up an account, took care of all the tax stuff, and transferred to Coinbase, then a few days later, to Paypal.
Almost immediately, my Paypal account was banned. No explanation. No option to have it reinstated. I can only assume it had something to do with them thinking the Coinbase stuff was shady, but Coinbase-to-Paypal seems like a legit and supported thing to do. I have never been able to contact anyone at Paypal and get an explanation. Nothing was ever "returned" to the Coinbase account. It all just went "poof!"
At this point I am over it because as far as I'm concerned, it was fake money generated by running my GPU when I wasn't on the computer. I'm only really out the added cost of electricity and some time. But it makes me wonder who ended up with those funds.
I didn’t see any prohibitions for using VoIP when giving Facebook my phone number for the first time in 12 years.
It is how I lost my FB account with absolutely no means to get it back despite googling high and low for a Facebook support on this issue.
This post leans very heavily on the Santa Clara Principles, linked, but which HN readers really should reference:
https://santaclaraprinciples.org/
There are three of them: Numbers, Notice, and Appeal.
That is, service providers should _report on the total number of moderation actions_, provide _clear notice to sanctioned users_, and _offer a meaningful appeals process_.
What neither the EFF nor Santa Clara Protocols address is that niggling matter of _scale_ which today's larger service providers face. The very largest providers serve a base of nearly half the total world population. To give an example of what this means, _simply based on demographics_, a provider with roughly 4 billion accounts _sees some 80,000 users die every day_.[1]
Based on content-moderation statistics, the _maximum_ number of items an individual human can deal with in a typical workday is on the order of 700--800,[2] which leaves about 30 seconds _per item_. More complex cases take much more time. Working at maximum throughput, a team of 100 would have to be devoted to death verifications / adjudications alone. In reality, the team would likely have to be many times this size.
I don't have data available on account suspensions,[3] but across _both_ Facebook and Instagram, there were about 3 million appealed content removals processed in 2021Q3, or roughly 33.5 thousand per day. At the rate of 800 per 8-hour shift ... that works out to a moderation team of about 15, which is less than I'd have thought. Even if my efficiency estimate is low by an order of magnitude, that's roughly three shifts of 150 moderators, or a mod team of about 500 _for content appeals alone_.
Total "actioned" content is closer to 1 billion items for the quarter. Manually assessing each of those issues would require a _minimum_ of 4,600 moderators per shift, or about 14,000 total. I believe that's within hailing distance of the actual FB moderation team size. This article states it's 15,000, and should be bumped to twice as many:
https://www.technologyreview.com/2020/06/08/1002894/facebook...
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Notes:
1. Worldometers gives about 180,000 deaths per day, based on year-to-date deaths.
https://www.worldometers.info/
2. NY Times moderation desk, though similar stats are available elsewhere.
3. Facebook's Transparency Centre is here:
https://transparency.fb.com/data/
The Community Standards report does _not_ include data on account suspensions, other than "fake accounts":
https://transparency.fb.com/data/community-standards-enforce...
1.8 billion fake FB accounts or about 5% of the accounts are fake.
They evidently have absolutely no interest in account recovery process.
https://transparency.fb.com/data/community-standards-enforce...
What is your basis for that claim?
What would convince you otherwise?
(I'm absolutely no fan of FB as my history here and elsewhere will show. I find the problem space they occupy interesting, however, and the data they provide does afford insights.)
My basis for that claim? It heavily penalized legitimate account holder when they don’t offer a venue for account recovery.
And in all probability that one such recovery method is found (SOMEHOW), they’ll most likely ask me for my phone number.
No thanks.
What venue would you expect?
You're aware of: "How do I recover an old Facebook account that I can't log in to?"