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Google disables all G Suite accounts in our university due to spamming

Author: user32556

Score: 66

Comments: 21

Date: 2020-11-05 16:54:47

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wcoenen wrote at 2020-11-05 21:29:41:

For anyone having trouble keeping up with the renames: "Google Apps" was renamed to "G Suite" in 2016, and was recently renamed again to "Google Workspace".

cromka wrote at 2020-11-06 06:50:27:

Classic Google.

thebruce87m wrote at 2020-11-06 22:31:29:

Create. Confuse. Cancel.

PsychicPebble wrote at 2020-11-06 14:45:46:

Also, recently Google has changed the look of the Google drive, Gmail, and probably most of G Suite's logos

duxup wrote at 2020-11-05 18:09:39:

Sounds like something Google and that University need to work out. I am curious about what happened that they needed to shutdown G Suite.

My understanding is Google is a bit less likely to go full ban and just lock you out with no recourse with G Suite than regular services.

n_u_l_l wrote at 2020-11-05 18:39:41:

What might have happened is that an admin account of the university has been hacked, and someone is abusing it for spam.

duskwuff wrote at 2020-11-05 21:08:47:

Or a large number of accounts were created with placeholder credentials which were compromised in mass -- for example, passwords set to dummy values like "changeme", or to predictable values like the student's last name.

908B64B197 wrote at 2020-11-05 22:31:55:

Sounds plausible.

It's a good thing to shut down early this type of spam, else other providers might start blocking *.tw domains and it will take longer for them to get unblocked.

someonehere wrote at 2020-11-05 18:42:18:

I wonder if they haven’t turned off the ability to use third party mail clients and enforce 2FA. It’s possible their accounts were compromised and someone was sending mail as them without their knowledge.

If the university has compromised credentials and allows third party mail clients to access without 2FA/unique codes enabled, then they’ve opened themselves up to being spammers.

user32556 wrote at 2020-11-06 15:06:57:

Update by OP: Our university contacted Google and all G Suite accounts are back now.

kerng wrote at 2020-11-05 19:46:12:

Google automation in action.

Another one bites the dust...

lern_too_spel wrote at 2020-11-05 19:43:55:

Why not simply disable sending email instead of shutting down the entire account? This heavy handed enforcement is what makes me want to get off Google productivity services.

londons_explore wrote at 2020-11-06 07:53:51:

I'm unaware of any Google product with any kind of per-user "admin" UI that only employees can access.

That kind of thing isn't good for security - an evil employee could use it for bad things.

Instead, all accounts get the same permissions, except disabled accounts (and in some cases blacklists for certain features, but these are avoided because maintainance of the list is a burden).

tehwebguy wrote at 2020-11-06 13:28:02:

Apparently non-evil employees/bots can use it for bad things too.

lern_too_spel wrote at 2020-11-06 08:35:52:

The permission can be marked on the account using the account management tool. The product would simply read the flag on the account, so the product would not have its own administration tool.

There is no technical reason why I should lose access to my documents if I happen to have abused some other Google service. There is just lack of will on Google's part.

FandangoRanger wrote at 2020-11-06 14:03:30:

Good? They should have been doing this years ago. Look at how spammers operating with gmail addresses have screwed up Usenet, or as Google calls it, Groups.

jjd33 wrote at 2020-11-05 19:34:01:

Trusting Google, an American company. While it is sad you shouldn't trust a foreign company nonetheless an American one.

sida wrote at 2020-11-05 19:44:24:

I don't know there is something inherently not trustworthy about Google or American company.

I think the main problem with Google (and perhaps part of the reason why Google is great in the first place) is that Google relies too heavily on algo solutions and when the algo makes a mistake, you cannot get to a real person for support

toast0 wrote at 2020-11-06 00:51:52:

Google is inherently untrustworthy because it's near impossible to get help if something goes wrong.

Additionaly, Google Workplace (or whatever it's called next week) is particularly unsuited for enterprise because even when you do get a hold of someone, they aren't willing or able to provide enterprise level support.

For example, we were getting a lot of spearphishing, so we wanted to disable links in inbound email; can't do that. Then we were aquired and wanted to merge our account into our acquirer; can't do that either.

im3w1l wrote at 2020-11-06 00:50:53:

If Stanford had this issue, someone would know someone and it would get fixed.

FandangoRanger wrote at 2020-11-06 14:04:50:

>I don't know there is something inherently not trustworthy about Google or American company.

That something's called PRISM.