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AST RESEARCH, INC. TECHNICAL BULLETIN #0784 11-06-92
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AST PREMIUM EXEC DATA/FAX INTERNATIONAL MODEMS AND WINFAXPRO 2.0
PROBLEM: When sending a fax thru the AST Data/Fax modem (International
Only) using the WinFax Pro software version 2.0 for Windows
the system hangs displaying an Unrecoverable Application
Error.
AFFECTED
SYSTEMS: All Premium Exec Systems with motherboard part number
202390-004 rev x30 or below using an International Data/Fax
Modem part number 230208-XXX.
CAUSE: Incompatibility between the modem firmware and the system.
SOLUTION: Customers experiencing the above problem should upgrade the
motherboard to rev x31 or above and replace the modem.