Surfing the web, I came across “The Codeless Code: Case 154 A Bridge To Nowhere [1]”. It hit pretty hard, especially given the situation at The Corporation, despite repeated exhortions about how well things worked in the past and how not so well things are working now, they aren't going to change course—the process of the process is the process and all that.
It was the final paragraph of “A Bridge to Nowhere” where I enlightened, and laughed out loud. We'll see how long that lasts.