“Hello?”
“Yes, who is this?”
“Who is this”
“This is … Sean.”
“And this is … XXXX [of the IT (Information Technology) department].”
“Okay.”
“This is in reference to … ”
“Your email … ”
“About … ”
“Um … the laptop?”
“Oh yes! Sean! Of course! See, I get a lot of spam calls these days.”
“Yeah, I get a lot of phishing emails from you guys these days.”
“Ha!”