“The Monopolistic Telephone Company Technical Support. How may I help you?”
“I need to configure my DSL (Digital Subscriber Line) modem [1].”
“Okay, what type of modem do you have? Is it a Linksys? A Westell?”
“Zoom.”
“Okay, just read it off the unit.”
“Zoom.”
“What?”
“Zoom. It's a Zoom.”
“We sent you one of those?”
“No, it's one I already own.”
“Why did you get one of those?”
“Because my two previous DSL providers used it.”
“Oh.”
“Yes.”
“Okay then. What type of Windows do you have?”
“Linux.”
“Um … ”
“Linux.”
“Linux?”
“Linux.”
“Sigh.”