“You're kidding, right? That's not seriously the error message, right? Bloody PHP programmers … ”

“Sean,” said Smirk, “there's a trouble ticket in the system I want you to look at.”

“Okay,” I said.

“There's a problem with the port of SugarCRM [1].” We needed SugarCRM, but needed a version that uses PostgreSQL [2], not MySQL [3]. It took some effort, but we found a PostgreSQL-based version of SugarCRM.

And there seems to be a problem with it.

I check the ticket.

Appears to be a porting error.
Warning: pg_query() [function.pg-query]: Query failed: ERROR: syntax error at or near "contact_name_owner" LINE 1: ... ' contact_na... ^ in XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXinclude/database/pgsqlManager.php on line 136 Error retrieving Lead list: Query Failed:( SELECT meetings.id , meetings.name, meetings.status, ' ' AS contact_name , ' ' AS contact_id , ' ' contact_name_owner , ' ' contact_name_mod , meetings.date_modified , jt1.user_name AS assigned_user_name , jt1.created_by AS assigned_user_name_owner , 'Users' AS assigned_user_name_mod, ' ' filename , meetings.assigned_user_id , 'meetings' AS panel_name FROM meetings LEFT JOIN users AS jt1 ON jt1.id= meetings.assigned_user_id AND jt1.deleted=0 AND jt1.deleted=0 where ( meetings.parent_id= 'd3e15dc6-9525-d1b8-63fb-474f614635fa' AND meetings.parent_type='Leads' AND meetings.deleted=0 AND (meetings.status='Held' OR meetings.status='Not Held')) AND meetings.deleted=0 ) UNION ALL ( SELECT tasks.id , tasks.name, tasks.status , COALESCE(contacts.first_name,'') || ' ' || COALESCE(contacts.last_name,'') AS contact_name , tasks.contact_id , contacts.assigned_user_id AS contact_name_owner , 'Contacts' AS contact_name_mod, tasks.date_modified , jt1.user_name AS assigned_user_name , jt1.created_by AS assigned_user_name_owner , 'Users' AS assigned_user_name_mod, ' ' filename , tasks.assigned_user_id , 'tasks' AS panel_name FROM tasks LEFT JOIN contacts AS contacts ON contacts.id= tasks.contact_id AND contacts.deleted=0 AND contacts.deleted=0 LEFT JOIN users AS jt1 ON jt1.id= tasks.assigned_user_id AND jt1.deleted=0 AND jt1.deleted=0 where ( tasks.parent_id= 'd3e15dc6-9525-d1b8-63fb-474f614635fa' AND tasks.parent_type='Leads' AND tasks.deleted=0 AND (tasks.status='Completed' OR tasks.status='Deferred')) AND tasks.deleted=0 ) UNION ALL ( SELECT calls.id , calls.name, calls.status, ' ' AS contact_name , ' ' AS contact_id , ' ' contact_name_owner , ' ' contact_name_mod , calls.date_modified , jt1.user_name AS assigned_user_name , jt1.created_by AS assigned_user_name_owner , 'Users' AS assigned_user_name_mod, ' ' filename , calls.assigned_user_id , 'calls' AS panel_name FROM calls LEFT JOIN users AS jt1 ON jt1.id= calls.assigned_user_id AND jt1.deleted=0 AND jt1.deleted=0 where ( calls.parent_id= 'd3e15dc6-9525-d1b8-63fb-474f614635fa' AND calls.parent_type='Leads' AND calls.deleted=0 AND (calls.status='Held' OR calls.status='Not Held')) AND calls.deleted=0 ) UNION ALL ( SELECT notes.id , notes.name, ' ' status , COALESCE(contacts.first_name,'') || ' ' || COALESCE(contacts.last_name,'') AS contact_name , notes.contact_id , contacts.assigned_user_id AS contact_name_owner , 'Contacts' AS contact_name_mod, notes.date_modified, ' ' assigned_user_name , ' ' assigned_user_owner , ' ' assigned_user_mod , notes.filename, notes.created_by , 'notes' AS panel_name FROM notes LEFT JOIN contacts AS contacts ON contacts.id= notes.contact_id AND contacts.deleted=0 AND contacts.deleted=0 where ( notes.parent_id= 'd3e15dc6-9525-d1b8-63fb-474f614635fa' AND notes.parent_type='Leads' AND notes.deleted=0) AND notes.deleted=0 ) UNION ALL ( SELECT emails.id , emails.name, emails.status, ' ' AS contact_name , ' ' AS contact_id , ' ' contact_name_owner , ' ' contact_name_mod , emails.date_modified , jt1.user_name AS assigned_user_name , jt1.created_by AS assigned_user_name_owner , 'Users' AS assigned_user_name_mod, ' ' filename , emails.assigned_user_id , 'emails' AS panel_name FROM emails LEFT JOIN users AS jt1 ON jt1.id= emails.assigned_user_id AND jt1.deleted=0 AND jt1.deleted=0 INNER JOIN emails_leads ON (emails.id=emails_leads.email_id AND emails_leads.lead_id='d3e15dc6-9525-d1b8-63fb-474f614635fa') where ( emails_leads.deleted=0 AND emails.deleted=0) AND emails.deleted=0 ) ORDER BY date_modified desc LIMIT 10 OFFSET 0::PostgreSQL error ERROR: syntax error at or near "contact_name_owner" LINE 1: ... ' contact_na... ^

I could only wish I was making this up.

[1] http://www.sugarcrm.com/

[2] http://www.postgresql.org/

[3] http://www.mysql.com/

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