Reason #98,333,323 why I hate control panels

[The following is a trouble ticket submitted by me into the Company Internal Trouble Ticket Queue System™. It should be of no real surprise to anyone here, but it still makes for decent blog fodder.]

I have the graylist sendmail module written, so I go to install it for the XXXXXXXXXXXXX domain. The initial module does nothing but log the requests and let the email through—I did the same for the postfix module [1] to ensure that the module worked before hooking it up to the greylist daemon [2].

Anyway, I'm going to install the sendmail module for XXXXXXXXXXXXX. XXXXXXXXXXXXX is on XXXXXXXXXXXXXXXXXX, which is a box managed by Insipid. Now, the instructions for installing the sendmail module are easy [3]—just modify /etc/mail/sendmail.mc with the following lines:

>
```
define(`_FFR_MILTER', `1')dnl.
INPUT_MAIL_FILTER(`filter1', `S=unix:/tmp/milter')
```

And run make in /etc/mail to generate the new sendmail.cf file. Fortunately for us, I made a backup copy of both the sendmail.cf and sendmail.mc files. So I do thusly. And then I compare the new sendmail.cf file with the one supplied by Insipid.

>
```
[root@XXXXXX ~]# cd /etc/mail
[root@XXXXXX mail]# diff -y sendmail.cf sendmail.cf.milter
```

(if you run that, make sure your terminal window is **W I D E**, since it shows both versions side-by-side)

Lots o' differences.

And while I can merge the two, will an upgrade of Insipid break sendmail.cf? What about our warranty? Or are we forever doomed to manually patch the sendmail.cf file?

[1] /boston/2007/09/04.1

[2] /boston/2007/08/16.1

[3] http://www.sendmail.org/doc/sendmail-current/libmilter/docs/installation.html

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