These people should know better

Went into file manager and went to edit one quick thing on an html page and got this error. It worked previously. Please check it out. Thank you.
getpwuid(): uid not found: 508
“The complete ticket from one of our resellers”

This is from one of our resellers. They have scores of sites with us. Across a few servers.

They know this. Apparently, what they don't know is that I'm not psychic.

I replied the only way I could:

What server? What website? What file?

Sigh.

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