“What do you mean he's not on record?” asked Spring [1]. It was four in the afternoon and we hadn't heard back from the hospital about Rob [2], so Spring called them up. “We brought him in last night! … No record … okay.” She hung up.
“I guess we better go there and ask them in person,” I said.
“Yes,” she said.
Half an hour later, we arrive to the emergency room and start asking. Oh, Rob [3] was moved to another medical facility. Why weren't we notified? Don't know he was just moved. Oh.
Fourty-five minutes later we arrive at the other medical facility, where were weren't allowed to see Rob. We got no information about Rob at all, since we were not on a list to have information. We don't even know how bad off he is. We have to come back tomorrow during visiting hours (and there's only four (4) hours per week anyone can visit at this particular facility).
Sigh.