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View submission: Massive Failure on the Product
In high pressurised environments, stupid mistakes can happen.
I used to work (contracted) to a major UK telecoms provider. We had 3 major releases over a weekend (6am release on Friday, Sunday, Monday). There was a last minute legal challenge against some of the terminology we were using for the Monday campaign so we had to very quickly fix it. We only tested the "organic" journey, rather than through affiliate sites. Come about 10am on Monday we realised sales were massively down because we broke affiliate journeys (about 90% of sales).
Overworked employees cannot be trusted.
There's nothing here!