1 upvotes, 1 direct replies (showing 1)
View submission: 🎄🎅✨ r/UnitedKingdom's Christmas Fundraiser for Shelter 🎄🎄🎄
I donated and was charged an extra £15.00 as a "tip" by the website. They didn't even bother asking me and charged it alongside my donation. Then they showed me a page thanking me for my donation and the tip is only mentioned after I scrolled down.
Why are we using such a dodgy website?
Comment by Captaincadet at 23/12/2024 at 11:16 UTC
1 upvotes, 0 direct replies
Hey, First of all thank you for your donation. Sorry about that. We have to use justgiving or a very similar platform for Reddit to match our donations, and sadly they all try to get a small tip/cost from you.You can change your tip to £0 but it’s not totally obvious how and it’s my big dislike with the platform.
Contact justgiving and ask for a tip refund and you’ll get it back. Here’s the support article: https://help.justgiving.com/hc/en-us/articles/360017904857-What-is-Tip#:~:text=Didn%E2%80%99t%20mean%20to%20leave,PayPal%20or%20Google/Apple%20pay[1].
Hope this helps and thank you again for your donation. Merry Christmas!