Videos are completely illegible in some apps (notably Steam) and in some cases makes the app restart and/or crash

https://www.reddit.com/r/techsupport/comments/1j85ezq/videos_are_completely_illegible_in_some_apps/

created by louisly on 10/03/2025 at 18:19 UTC

1 upvotes, 1 top-level comments (showing 1)

Hi all ! I'm a little desperate here. I'm on Windows 11 PC, on a laptop, usually with a second screen plugged in. My issue is mostly with Steam. Any video seen from the steam app is completely illegible, and if I spend too long some pages (presumably the ones with videos on), steam restarts on its own, sometimes it makes my screen black out temporarily, sometimes a portion of my screen doesn't turn back on until I restart my PC.

Here's what I know :

• It's not only Steam, it's any video that doesn't have a player with controls in a web app. Canvas videos on Spotify have this problem as well, though it doesn't crash the app.
• The drivers for my graphics card and my monitors are up to date
• The same videos look just fine when seen in Firefox, my usual browser
• When it crashes Steam, it doesn't generate a crash report, so I couldn't get any clues from there !

This isn't a vital issue, but it's been nagging at me for ages and it's infuriating that I'm not able to find a solution. If anyone has an idea I'd love to hear it !

Comments

Comment by AutoModerator at 10/03/2025 at 18:19 UTC

1 upvotes, 0 direct replies

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