https://www.reddit.com/r/reddit/comments/weiqc0/better_faster_stronger_recent_improvements_to/
created by lift_ticket83 on 02/08/2022 at 18:09 UTC
551 upvotes, 31 top-level comments (showing 25)
Hello internet,
I’m u/lift_ticket83, a member of our Mod Enablement team (they’re the amazing people that build Mod Tools). Typically you’ll find our team hanging out in r/modnews, but today we’re venturing out of the shire to share our grand vision and product strategy for supporting and empowering Reddit’s moderators in 2022 and beyond!
Moderators are pivotal to the Reddit universe. They are a diverse and eclectic group of leaders whose communities represent various demographics[1], interest groups[2], countries of origin[3], and life experiences[4], that feel deep stewardship over the spaces they create and curate.
1: https://www.reddit.com/r/southpaws/
2: https://www.reddit.com/r/gratefuldead/
3: https://www.reddit.com/r/france/
4: https://www.reddit.com/r/stopdrinking/
In the words of our CPO[5], “Moderators are a critical piece of the Reddit ecosystem, and a critical part of our job as a development team is supporting them by making moderating on Reddit as easy and efficient as possible.” In the first half of this year, we focused on accomplishing three main things:
5: https://www.reddit.com/r/reddit/comments/v3frc1/what_were_working_on_this_year/
1. Make it so moderators are less dependent upon third-party tools.
2. Make the moderating experience on mobile apps complete and high quality.
3. Begin building “next generation” mod tools that will empower Reddit’s moderators to become even greater community leaders and continue to be cultivators of some of the best online communities in the world.
Thank you to all of the mods who have spent time chatting with us and providing mission-critical feedback. These conversations have gone a long way in influencing our product strategy and up-leveling our features and launches. A special thanks to the Reddit Mod Council[6] who have always been eager and willing to provide us with constructive feedback. If you’re a mod and interested in joining the council please click here[7]. To help keep our team focused and committed to delivering on the feedback we received, we created Moderator Experience Oriented Wins, aka M.E.O.W.’s[8].
6: https://mods.reddithelp.com/hc/en-us/articles/4415446939917-Reddit-Mod-Council-
7: https://survey.alchemer.com/s3/6439292/Community-Council-Application-and-Nomination
8: https://i.redd.it/4arwfm5481e91.gif
Since January we’ve been proud of the consistent cadence of M.E.O.W.’s. Here’s a recap of what we’ve delivered so far this year.
Over the years one of the most popular feature requests that kept popping up in various posts and conversations we had with moderators was a native User Notes tool. Given that desire, we were beyond excited when we launched Mod Notes[9] across all of our native platforms[10] earlier this year. This feature gave mod teams the capability to provide and later access context related to the participation history of members within their communities (thank you to all the third-party developers who inspired this work!). So far, around 2,000 communities have adopted mod notes as part of their process. As part of this launch, we created an API integration[11] making this new feature accessible to old.reddit moderators.
9: https://new.reddit.com/r/modnews/comments/t8vafc/announcing_mod_notes/
11: https://www.reddit.com/dev/api
https://i.redd.it/8e0jgzmkbcf91.gif
Launching in conjunction with Mod Notes, we built a brand new feature, the User Mod Log (fun fact: this feature was directly inspired by our conversations with r/NintendoSwitch mods during Adopt-an-Admin[12]). This tool gives context into a community member’s history within a specific subreddit. It displays mod actions taken on a member, as well as on their posts and comments. It also displays any Mod Notes that have been left for them. Mods from over 14,000 communities have explored the User Mod Log.
12: https://mods.reddithelp.com/hc/en-us/articles/4421932319501-Adopt-an-Admin
https://i.redd.it/5v7zx1ombcf91.gif
Last month, we made it easier for moderators to curate their community while on the go by launching mobile Removal Reasons[13]. This long-requested feature helped us further close the parity gap between the desktop and mobile moderator experience. So far, as many as 7,000 communities have adopted mobile Removal Reasons. Thank you to everyone who has left us feedback and provided us with helpful suggestions on ways we can improve the UI and make this tool more impactful. We’re not done tinkering yet, and this feedback has been particularly helpful as we work to improve the overall rules and removal reasons system on Reddit. Stay tuned for more exciting announcements on this front soon!
13: https://new.reddit.com/r/modnews/comments/vnmpgo/mobile_removal_reasons_mod_queue_improvements/
https://i.redd.it/dejy4oqobcf91.gif
Until recently, unless you were utilizing a third-party extension, the ability to sort your mod queue was incredibly limited (i.e. non-existent). Over the past few months, we added the ability for moderators to sort their mod queue by recency[14] and number of reports[15], giving moderators greater flexibility on how to best tackle their queues. Upwards of 5,000 communities have explored this new sorting functionality so far.
14: https://www.reddit.com/r/modnews/comments/uj5azz/may_mod_experience_product_updates/
15: https://www.reddit.com/r/modnews/comments/vnmpgo/mobile_removal_reasons_mod_queue_improvements/
In the interest of brevity[16], we’ve put together the below list of the cornucopia of things our team built this year for moderators. Peruse at your own leisure:
16: https://i.redd.it/0igi5pape5e91.gif
We also had some other product teams tackle mod-focused initiatives this year...
17: https://www.reddit.com/r/modnews/comments/t0jbjq/important_updates_from_the_mod_front/
18: https://www.reddit.com/r/modnews/comments/t0jbjq/important_updates_from_the_mod_front/
19: https://www.reddit.com/r/modnews/comments/t0jbjq/important_updates_from_the_mod_front/
20: https://www.reddit.com/r/modnews/comments/t0jbjq/important_updates_from_the_mod_front/
21: https://www.reddit.com/r/modnews/comments/tt5rjw/april_mod_experience_product_update/
22: https://www.reddit.com/r/modnews/comments/unhdwz/announcing_subreddit_2_subreddit_modmail/
23: https://www.reddit.com/r/modnews/comments/w32ftw/mod_log_updates_coming_soon_adding_removal/
24: https://www.reddit.com/r/modnews/comments/vj4evp/text_now_available_on_all_post_types/
25: https://www.reddit.com/r/modnews/comments/v2o33p/mod_log_updates_adding_visibility_into_nsfw/
As we kick off the second half of 2022 (and start to think about 2023), we understand our mission is far from finished. Mod Queue will remain a key focus as we look to streamline the experience on desktop and mobile while adding additional context to the actions taken by mod teams and Reddit admins, and the events occurring within a specific community. We are also planning to roll out additional analytics for moderation teams to better understand, manage, and grow their communities.
Ultimately we want to alleviate some of the burdens that come with moderating a community[27] via new mod tooling so that moderators can focus more of their time and energy on the fun aspects of being a community leader (i.e. growing their community, hosting events, engaging and nurturing their community[28], etc).
27: https://i.redd.it/b209shgj91e91.gif
28: https://www.reddit.com/r/reddit/comments/vofj26/community_funds_applications_are_open/
To follow along, please join us in r/modnews where we announce all of our mod-centric product launches. To join our group of super fans[29], feel free to subscribe to our Mod Experience Product Updates collection here[30] so that you’ll be notified whenever we launch a new feature. Until then, feel free to ask us any questions or share any thoughts in the comments below.
29: https://i.redd.it/bo4oyfkohke91.gif
30: https://www.reddit.com/r/modnews/collection/58dd0206-5f8e-4575-89a6-0134c17a17a4
Comment by CTR0 at 02/08/2022 at 18:51 UTC
90 upvotes, 1 direct replies
We still need tools to deal with people abusing the block system (or the changes to blocking need to be reverted)
Comment by gschizas at 02/08/2022 at 20:48 UTC
46 upvotes, 2 direct replies
Regarding the mod notes feature, I'll repeat the comment I made two months ago[1]:
1: https://www.reddit.com/r/modnews/comments/v3g6y1/comment/iaylbdz/?context=3
In order for native (non r/toolbox) modnotes to be usable by experienced moderators, these things should happen first:
1. Differentiate **permissions** needed to change (or even view) modnotes. Adding modnotes currently is under "Manage Users", which includes "Access mod notes, ban and mute users, and approve submitters". Mod notes are definitely a **lower-level permission** than banning/muting/approving submitters. There should be a different permission level for moderators that only handles adding/removing mod notes. This gets more important the larger the subreddit is.
2. In migrating from r/toolbox usernotes, there needs to be a way to also input the **date** the original usernote was added. Otherwise the mod log gets wildy messy. Deriving the date from the "thing" the mod note is attached to (the comment or post that "reddit_id" points to) is also acceptable. I really don't understand the reason it was not included in the first place. My guesses are either it's some kind of security issue (but I can't think of a scenario where the mods of a subreddit would not be trusted to use mod notes properly) or some other technical issue with the way data are stored within reddit's codebase (I have seen R2's code and even managed to run the VM locally, although it was really super hard)
3. **Custom labels** (apart from BOT_BAN, PERMA_BAN, BAN, ABUSE_WARNING, SPAM_WARNING, SPAM_WATCH, SOLID_CONTRIBUTOR, HELPFUL_USER). This is of less importance than the other two, I'm not really sure how many subreddits actually use custom labels anyway.
Please don't leave this feature half-baked. Respect the work you have already done for it and finish it[2]!
2: https://media.giphy.com/media/CatCCFZa6U8nK/giphy.gif
Comment by [deleted] at 02/08/2022 at 18:20 UTC*
225 upvotes, 7 direct replies
This account is no longer active.
The comments and submissions have been purged as one final 'thank you' to reddit for being such a hostile platform towards developers, mods, and users.
Reddit as a company has slowly lost touch with what made it a great platform for so long. Some great features of reddit in 2023:
Comment by [deleted] at 02/08/2022 at 19:10 UTC
111 upvotes, 4 direct replies
[deleted]
Comment by jmoriarty at 02/08/2022 at 20:49 UTC
11 upvotes, 1 direct replies
What’s a CPO, and please tell me you have 3 of them…
Comment by cherryblossom001 at 02/08/2022 at 21:57 UTC
8 upvotes, 1 direct replies
For the new Reddit removal reasons, the stickied comment explaining a post has been removed should be locked, or at least there should be an option to automatically lock it.
Comment by [deleted] at 02/08/2022 at 20:36 UTC
21 upvotes, 1 direct replies
[deleted]
Comment by Alaharon123 at 03/08/2022 at 09:56 UTC
6 upvotes, 0 direct replies
I'm confused. I don't see any way to do any of this stuff on old.reddit, my preferred native platform
Comment by panonarian at 02/08/2022 at 19:14 UTC
31 upvotes, 2 direct replies
Are you planning on doing anything about power mods who ban based solely on membership in a different sub?
Comment by Durinthal at 02/08/2022 at 18:25 UTC
28 upvotes, 1 direct replies
Given that desire, we were beyond excited when we launched Mod Notes across all of our native platforms earlier this year.
Except the one that moderators use the most, of course. I get that you want to cover a lot of the functionality that third-party tools provide but a lot of us are *still* going to use them because you're trying to force people off the version of the site that we prefer for using Reddit at all.
Comment by Sun_Beams at 02/08/2022 at 19:21 UTC
5 upvotes, 0 direct replies
Where's the contextual mod bot guy, because that needs to go stock Reddit. Its does everything automod can't do.
Comment by ExcitingishUsername at 03/08/2022 at 04:53 UTC
3 upvotes, 0 direct replies
So, is there any chance we will ever get a means to review spam-filtered posts again? Without them being in modqueue, there is still no possible way for us to do this without 3rd-party tools. Why is this not considered a problem?
Comment by j_cruise at 02/08/2022 at 19:46 UTC
9 upvotes, 2 direct replies
Just out of curiosity, if mods are considered "pivotal" and important, why aren't they paid employees?
Comment by [deleted] at 18/09/2022 at 18:29 UTC
1 upvotes, 1 direct replies
[deleted]
Comment by bblargo at 04/08/2022 at 12:46 UTC
1 upvotes, 0 direct replies
ok
Comment by CaptinDerpII at 02/08/2022 at 18:21 UTC
-13 upvotes, 0 direct replies
Ok
Comment by Severe_Sweet_862 at 02/08/2022 at 18:12 UTC
-28 upvotes, 2 direct replies
how about paying the mods for the work they do to keep the site civil? I'm not one but I can't imagine being on of these poor fuckers doing the job for free
Comment by Ryder_V2 at 03/08/2022 at 05:10 UTC
0 upvotes, 0 direct replies
But is it harder???🤔🤔🤔
Comment by [deleted] at 02/08/2022 at 21:23 UTC*
-10 upvotes, 1 direct replies
[deleted]
Comment by TheOnlyFallenCookie at 02/08/2022 at 19:38 UTC
-11 upvotes, 1 direct replies
Hmmm I dislike the idea of mod user comments. I can definitely see how useful they could be but also... Like it feels strange knowing mods could be talking shit about me behind my back
Comment by nit3wolf at 02/08/2022 at 20:09 UTC
-24 upvotes, 2 direct replies
Cool, more tools to prevent freedom of speech and support biased opinions.
WHAT ABOUT THE FUCKING VIDEO PLAYER, are you guys gonna fix it soon or not?
Comment by somerandomperson2516 at 02/08/2022 at 19:12 UTC
-12 upvotes, 0 direct replies
ngl i thught more people would comment on this
Comment by [deleted] at 03/08/2022 at 00:11 UTC
-4 upvotes, 0 direct replies
Did I write this?
Comment by Hayliox at 03/08/2022 at 06:17 UTC
1 upvotes, 0 direct replies
Can we get a video player fix? :( After a while of scrolling on mobile, no video wants to play. I gotta get on the website instead of the app to make it work
Comment by sunlightmarc at 03/08/2022 at 06:58 UTC
1 upvotes, 0 direct replies
get better video player first
