26 upvotes, 6 direct replies (showing 6)
View submission: Changelog: Post insights, relevance experiments, and mod notes
This is a great callout, and we have a few projects in the works to address this same problem. (Navigating the wide world of post requirements on Reddit can be tricky, so we're trying to make it easier.)
Instead of having posters read a full list of all the automod rules, one thing we’re exploring is whether we can surface things like post type restrictions and karma requirements earlier in the posting process—so while you’re selecting a community to post to we’ll let you know if you don’t have enough karma or if that community doesn’t allow images. (Basically, only showing you the things in the list of rules that are relevant to you.) I’ll definitely pass your thoughts onto the team working on this, however.
Comment by tbz709 at 22/03/2022 at 00:34 UTC*
35 upvotes, 3 direct replies
Frankly, I am totally against the communities being able to see automod rules. If they know how to work around filters to say whatever they want it can become a problem.
Comment by myweithisway at 22/03/2022 at 00:38 UTC
8 upvotes, 0 direct replies
Honestly it would be great if there was some type of popup or something during post submission process that subreddits can opt into to highlight that submissions may be filtered into the mod queue for review by a mod team member in the regular moderation workflow.
Filtering out posts for review for some subreddits is essential in moderation. For us, we highlight that posts get filtered out for a variety of reasons in our Rules/Policies + our pinned guide post to the subreddit but most users never bother to read these notices. We even give them a clear time window after which they should reach out via modmail since our team has a pretty clear idea of the longest time limit it takes for us to go through our mod queue and/or hold discussions about a potentially contentious post before arriving at a decision.
Having a popup to highlight that filtering through the mod queue is a normal flow process can be helpful in minimizing confusion.
Comment by MinimumArmadillo2394 at 21/03/2022 at 23:47 UTC
2 upvotes, 1 direct replies
Since you responded, It'd be absolutely fantastic to have 1 of the following solution pairs:
[
1. Post automod rules
OR
2. Let users know when their comments and submissions are removed. I shouldn't have to use a 3rd party to know whether or not my item was removed while I'm logged in.
]
AND
[
3. Have public moderation logs
OR
4. Require automod to respond to EVERYTHING that gets auto-removed (IE, the removal/filter rule doesn't work unless there's a response comment).
]
One of the biggest issues new users face is they don't know what's going on. They're unaware their posts/comments are removed (point 4 would address this) and they're unaware of who's doing it (Point 3 would address this). We need a better system to moderate the moderators, as I say. As a former mod on another (now deleted) account, mods have a disturbing lack of both moderation transparency options and ways to protect their own privacy for their personal account. Recent changes (such as the online indicator) seem to be making this harder and harder.
If you want, we could go to DMs to talk about this further. As a SWE myself and one that has managed not just one but 4 different (non-reddit) communities, Reddit by far has the least amount of user/moderation interaction friendly options that I feel like are 50% of the way to where they should be.
Comment by iSlideInto1st at 21/03/2022 at 23:33 UTC
-3 upvotes, 2 direct replies
one thing we’re exploring is whether we can surface things like post type restrictions and karma requirements earlier in the posting process—so while you’re selecting a community to post to we’ll let you know if you don’t have enough karma
This isn't transparency. Seems like it would be easier to just see the rules.
Comment by JustHere2RuinUrDay at 22/03/2022 at 10:50 UTC
0 upvotes, 0 direct replies
It would be really great to be able to see automod rules. There's a community I loved to participate in where for months now everything I post gets auto deleted. I talked to the mods and they said they don't know why this is happening. The least I'd like to know is if that's actually true or if they just don't want to have that conversation.
Of course tho I do see the issue with exposing things like hatespeech filters
Comment by SolariaHues at 22/03/2022 at 02:41 UTC
1 upvotes, 0 direct replies
Would that mean karma and account age requirements would be an option in the content controls instead of being in AutoMod config?