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Thanks for answering at least some of it.
I'm glad to hear the one-click re-escalation button is coming, that will be a huge help, especially when on mobile where the process is ridiculously difficult.
But we definitely still need to see progress in getting a higher percentage right first time, the re-escalation should be a rare event for when a mistake happens, not anything between 25-50% of our reports. So I will hope to see more of this soon. I know others will be as well.
But also I get that without context and sometimes knowledge of issues within a marginalised community it can be hard to understand why something is hate. Help us to help you - one thing I'm very keen to see is a 'give context on this report' option when submitting a report. We know that not every report reviewer will know why certain comments are hate, but we can provide context when we know it's a bit less clear.
I'd also be curious what kind of training your report reviewers receive, do you seek input on training material from members of commonly targeted communities?
There's nothing here!