Comment by GrumpyOldDan on 17/02/2022 at 18:33 UTC*

179 upvotes, 7 direct replies (showing 7)

View submission: Reddit Community Values

The overwhelming majority of people come to Reddit because they genuinely want to contribute and feel a sense of belonging. If that's not happening, something is wrong and we’ll fix it. People are good, and if we empower them, the good will always outshine the bad.

Something IS wrong and unfortunately Reddit is not fixing it.

The quality of report reviews is unacceptable. We report people harassing users, spreading hate, threatening violence and sexualising minors and we get told that it doesn't violate policy time and time again. We then have to re-escalate it to get it reviewed. This takes yet more of our time, and for many users who don't know how to re-escalate they walk away thinking Reddit just gave the person harassing or abusing them a free pass. Here's a post by the mods at r/science giving just a taste of the scale of the problem: https://www.reddit.com/r/ModSupport/comments/s9gw7g/followup%5C_on%5C_reports%5C_submitted%5C_for%5C_controversial/[1][2]

1: https://www.reddit.com/r/ModSupport/comments/s9gw7g/followup%5C_on%5C_reports%5C_submitted%5C_for%5C_controversial/

2: https://www.reddit.com/r/ModSupport/comments/s9gw7g/followup_on_reports_submitted_for_controversial/

What is being done about this? We've offered suggestions, we bring it up regularly and every time we get a "we hear you" answer and no details of what is actually being done about it. This has been going on for many months, if not years. What are you and Reddit doing to fix it?

We need improvement on report reviews, we need an easier way to re-escalate incorrect report responses, we need to be able to provide context on reports. And Reddit needs to stop using the Warn > Temp Suspend > Perm Suspend flow for people found to be sexualising minors, it should be one report and they're gone.

So what happens now? We've heard dozens of placeholder answers for months, what's the action plan? What's the timescale for change?

Replies

Comment by [deleted] at 17/02/2022 at 19:12 UTC

28 upvotes, 2 direct replies

[deleted]

Comment by spez at 17/02/2022 at 18:47 UTC*

71 upvotes, 7 direct replies

Thanks for the questions. I agree this is a problem, and I will address live in the Talk.

• Summarizing my answer from the talk[1]: We agree. We've had more mistakes than is acceptable. In the short term, you should see improvement here with more training and other immediate process changes. In the longer term, we will evolve the reporting flows and build an appeals feature right into the product because it's way too hard to do both things today.

1: https://www.reddit.com/talk/9acbd3a2-99ef-4820-893f-fcf23ff8a541

Comment by iwishihadalawnmower at 17/02/2022 at 19:36 UTC

4 upvotes, 1 direct replies

Yeah, this. There seems to be tacit approval of racism on numerous subs.

Comment by [deleted] at 17/02/2022 at 18:50 UTC

-6 upvotes, 2 direct replies

[deleted]

Comment by BlueDevil369 at 18/02/2022 at 00:34 UTC

-1 upvotes, 1 direct replies

Unfortunately, you're not the best person to be making these assertions. Your opinion is yours, not everyone else's. Nobody should be subject to pointless banning simply because you say so, ever.

Comment by lukaentz at 17/02/2022 at 23:08 UTC

-2 upvotes, 0 direct replies

Your response to the cliched forum admin b.s. post is to cry about the snitch button not doing enough?

Comment by [deleted] at 17/02/2022 at 19:07 UTC

-9 upvotes, 1 direct replies

[deleted]