32 upvotes, 20 direct replies (showing 20)
View submission: Announcing Remove as a Subreddit
Thanks, as noted we’re considering this - would love to hear from other mods on if they also think this would be useful!
Comment by TheLateWalderFrey at 16/08/2022 at 17:25 UTC
34 upvotes, 2 direct replies
This would work - funneling messages into modmail - I think, as long as those messages get their own category in the modmail, like Ban Appeals and Join Requests.
Name it.. I dunno, "Removal Appeals"
Comment by rupertalderson at 16/08/2022 at 19:25 UTC
14 upvotes, 0 direct replies
Yes, it’s a no-brainer - a member’s messages should be viewable by all mods without having to dig around.
Comment by MajorParadox at 16/08/2022 at 17:04 UTC
8 upvotes, 0 direct replies
Yeah, I wouldn't want to miss messages
Comment by banjosandcellos at 16/08/2022 at 17:10 UTC
7 upvotes, 0 direct replies
yes
Comment by nemicolopterus at 16/08/2022 at 17:19 UTC
6 upvotes, 0 direct replies
1000% useful - definitely want this.
Comment by ladfrombrad at 16/08/2022 at 20:52 UTC
5 upvotes, 0 direct replies
We lock all of u/Taskerbot's comments, and any mods comments invoking it with Automod[1] just for this reason since the footer has a linky for users to appeal in our modmail.
1: https://i.imgur.com/B99RkGn.png
Like, this is 101 for removal reasons and getting into a spat on a stickied comment is something that's never gonna happen?
Comment by defroach84 at 16/08/2022 at 17:24 UTC
3 upvotes, 0 direct replies
Yes, 100%.
Comment by BoredAttorney at 16/08/2022 at 17:51 UTC
4 upvotes, 0 direct replies
Yes, absolutely. User feedback is valuable.
Comment by fighterace00 at 16/08/2022 at 17:48 UTC
3 upvotes, 0 direct replies
Absolutely
Comment by Ener_Ji at 17/08/2022 at 07:37 UTC
3 upvotes, 0 direct replies
Yes, of course. It's a no brainer.
Comment by Caring_Cactus at 16/08/2022 at 18:46 UTC
2 upvotes, 0 direct replies
It would be cool if there could be a way to turn this on or off for a subreddit, let those who would like it have messages go to modmail, but maybe let other subreddits use this as basically a manual Automod account for public removals messages that aren't tied to individual mods. I can see this creating a lot of spam in modmail notifications unless there will be a specific setting in modmail to turn off subreddit account messages it receives.
Edit: Also because this awesome feature seems to be a manual automod account, us moderators can (if need be) incorporate smart modmail links if a user really feels the need to reach out about it further, just like how we can do this already with automod messages to users on removals.
Comment by kc2syk at 16/08/2022 at 23:25 UTC
2 upvotes, 0 direct replies
Yes, all comment replies and PMs should go straight to modmail.
Comment by Myrandall at 17/08/2022 at 06:53 UTC
2 upvotes, 0 direct replies
Yes, absolutely!
Comment by vanessabaxton at 19/08/2022 at 05:16 UTC
2 upvotes, 0 direct replies
I think funneling into modmail would be great.
Comment by jofwu at 19/08/2022 at 12:37 UTC
2 upvotes, 0 direct replies
I think it would be very useful. I've seen issues before where somebody had their post removed and got aggressive with the moderator who sent the reason. The ability to send anonymous removal reasons in modmail avoids that issue... but it's not public, and sometimes you want the reason for a removal to be public knowledge.
The communities I moderate tend to regard the moderators highly and I think a big part of that is our responsiveness and willingness to listen. So I don't love the idea of posting a public comment without people having an ability to respond to it. Or well, of course they CAN respond to these... but we will have no idea that they have unless we monitor manually.
Comment by saltimmortalsea at 22/08/2022 at 21:08 UTC
2 upvotes, 0 direct replies
Throwing another yes please on the pile! We're currently building removal comments because of this update and are unsure whether to direct replies to modmail or assume they'll go there by default
Comment by Thane_Mantis at 25/08/2022 at 01:17 UTC
2 upvotes, 0 direct replies
I also second mod mail funnelling. No doubt people will naturally start DM'ing these new accounts with either questions or just ideas or suggestions or whatever, thinking it goes to the mod team of the subreddit the account belongs too. But instead it'll just go to the void where we no one will see it. Funelling should have been there from the start, but even if it's not, it should be a top feature going forward.
Comment by pat_trick at 17/08/2022 at 00:27 UTC
1 upvotes, 0 direct replies
This would be fine.
Comment by bakonydraco at 18/08/2022 at 01:47 UTC
1 upvotes, 0 direct replies
For the respond as modmail rather than respond as comment option, I really like that idea. However I feel that probably 90% of the time the person who made the post won't respond, they'll see why their post was removed and resubmit it correctly or go on with their day. What I would love to see is a modmail that's sent to the user account, but that never shows up in modmail unless they choose to reply to it (in which case it's treated like a normal modmail). I think ban messages actually do work this way, but I guess what I would want to avoid is a massive number of new modmails that have to be archived for each removed post if most require no further action.
Comment by HinduArt at 03/09/2022 at 05:31 UTC
1 upvotes, 0 direct replies
Would be great to toggle if required
