You've Got Mail (indicators!)

https://www.reddit.com/r/modnews/comments/n1eur3/youve_got_mail_indicators/

created by lift_ticket83 on 29/04/2021 at 21:35 UTC*

227 upvotes, 23 top-level comments (showing 23)

Ahoy-hoy Mods,

Since last year we’ve had a renewed focus on making improvements to moderation, centered around three themes.

Since our last round of improvements to Modmail[14] we’ve been busy working on additional improvements, and today we’re excited to bring you one more: New Message Indicators[15]!

1: https://www.reddit.com/r/modnews/comments/ihtjr2/announcing_more_modmail_improvements/

2: https://new.reddit.com/r/modnews/comments/mar9ha/even_more_modmail_improvements/

3: https://www.reddit.com/r/modnews/comments/ihtjr2/announcing_more_modmail_improvements/

4: https://new.reddit.com/r/modnews/comments/mmwdrh/new_community_creator_onboarding_tool/

5: https://new.reddit.com/r/modnews/comments/mqu65c/quick_copy_update_to_mod_permissions/

6: https://www.reddit.com/r/modnews/comments/lw9m6q/crowd_control_and_other_safety_updates/

7: https://www.reddit.com/r/modnews/comments/l4vkc1/addressing_mod_harassment_concerns/

8: https://www.reddit.com/r/modnews/comments/mlgsw5/safety_updates_on_preventing_harassment_and_more/

9: https://www.reddit.com/r/modnews/comments/hf4tx0/testing_new_rate_limits_for_modmail_and_private/

10: https://www.reddit.com/r/modnews/comments/i4c7yr/shhh_introducing_new_modmail_mute_length_options/

11: https://www.reddit.com/r/modnews/comments/hrtbfl/some_updates_for_ban_appeal_workflows/

12: https://www.reddit.com/r/modnews/comments/fakcu6/mobile_community_settings_appearance_options_and/

13: https://www.reddit.com/r/modnews/comments/hqhpb6/mod_pns_a_new_way_to_stay_connected_to_your/

14: https://new.reddit.com/r/modnews/comments/mar9ha/even_more_modmail_improvements/

15: https://www.agencytourismmarketing.com/wp-content/uploads/youve-got-mail-GIF.gif

It��s quite simple, really. Now whenever you’re viewing a message in new Modmail, you’ll be notified when a new message pops up in that Modmail chain.

https://i.redd.it/ouksp0skl6w61.gif

This is all part of the work we’re doing to respond to your feedback/requests and our larger goal to make new Modmail more user-friendly, and easier to understand and navigate. Next up for modmail, we’re working on **mod-only** Typing Indicators (coming soon!) so you know who on your mod team may already be composing a response and improvements to the mobile Modmail experience. Typing indicators will not be visible to your community members and you will not be able to see if community members are typing.

As a reminder (and when we first shared in this post[16]), we’ll be deprecating legacy modmail and saying hasta la vista[17] to it this June 2021. When this happens, we will automatically transition all remaining subreddits to new modmail and replace legacy modmail entry points with mod.reddit.com entry points. Links to legacy modmail threads will become read-only for at least the first 30 days -- this means mods (and users) will no longer be able to respond to legacy modmail messages.

16: https://new.reddit.com/r/modnews/comments/mar9ha/even_more_modmail_improvements/

17: https://gfycat.com/firstloathsomeblackfootedferret-terminator-2

Over the coming weeks we’ll continue to reach out directly to legacy modmail users to provide additional reminders, but please begin to prepare for this migration if it’s going to affect your mod team. If you have bots or other integration, you should migrate before the start of June to ensure there is no disruption for your team and community.

Questions? Concerns? Feedback? Please let us know in the comments where we’ll be kicking back and hanging out for a little while.

Comments

Comment by langis_on at 29/04/2021 at 21:49 UTC

51 upvotes, 4 direct replies

Any chance we can get modmail messages out of our regular inbox? No real reason to have it there and makes it really difficult to find older messages.

Comment by tiz at 29/04/2021 at 21:37 UTC

54 upvotes, 3 direct replies

I can only focus on that miss-click.

Comment by Xenc at 29/04/2021 at 22:03 UTC

24 upvotes, 0 direct replies

Always positive to see features from r/toolbox making their way to native. 👏

Comment by MajorParadox at 29/04/2021 at 21:40 UTC

20 upvotes, 1 direct replies

Can you record yourself saying the title in the AOL voice for us?

Comment by [deleted] at 29/04/2021 at 21:43 UTC

11 upvotes, 1 direct replies

[deleted]

Comment by zzpza at 29/04/2021 at 22:28 UTC

11 upvotes, 0 direct replies

What will happen to the old modmails? I'm specifically thinking of ones that were sent prior to new modmail (or modmail beta) existed.

The read-only status for these old messages sounds temporary. Will they be imported into new modmail, or deleted?

Comment by [deleted] at 29/04/2021 at 21:45 UTC

10 upvotes, 1 direct replies

[removed]

Comment by techiesgoboom at 30/04/2021 at 01:15 UTC

8 upvotes, 0 direct replies

This is the single greatest feature update this year! It's absolutely fantastic and has already saved me from a few double taps.

It's smooth and it works. Thank you!

Comment by lemurrhino at 29/04/2021 at 22:49 UTC

6 upvotes, 0 direct replies

Will modmail notifications be a thing on mobile?

Comment by TheNewPoetLawyerette at 29/04/2021 at 22:28 UTC

5 upvotes, 1 direct replies

No more will we live under the reign of terror of the dreaded double tap, nor his even more evil brother the triple tap

Comment by Iwantmyteslanow at 30/04/2021 at 00:14 UTC

6 upvotes, 0 direct replies

Can we have mod mail in the notifications menu, I'd like to know when my sub members need me

Comment by [deleted] at 29/04/2021 at 21:53 UTC

7 upvotes, 1 direct replies

[removed]

Comment by glowdirt at 29/04/2021 at 23:44 UTC

4 upvotes, 0 direct replies

Is there any way to download or preserve all our legacy modmail messages?

I don't want to lose all that data

Comment by Trowaweg123 at 29/04/2021 at 21:47 UTC

5 upvotes, 0 direct replies

Cool!

Comment by KKingler at 29/04/2021 at 23:31 UTC

3 upvotes, 0 direct replies

Next up for modmail, we’re working on mod-only Typing Indicators

Yessss! Any ETA on this?

Comment by abrownn at 29/04/2021 at 22:06 UTC

4 upvotes, 0 direct replies

Dumb question but since you're deprecating oldmail for numail and oldmail was technically a hacky extension of DMs, are there any plans to port PMs to the numail style interface? I'd kill for my DMs to look like/function like email with search/archiving messages included since my inbox regularly explodes and I NEED to be able to see/reply to everyone. Having multiple entries from the same series of messages just takes up extra space and decreases the amount of unique message threads I can load due to the 1000 item limit, so I have to rely on a third party extension for that right now and it's interface is still janky at best and hasn't been updated in 5 years. In fact, the only way you can use it anymore is if you manually unpack an ancient copy of it yourself since it's no longer on the store.

Comment by BuckRowdy at 30/04/2021 at 18:01 UTC

2 upvotes, 0 direct replies

I missed this post but saw it in action already. Great change.

Comment by OmgImAlexis at 29/04/2021 at 22:31 UTC

3 upvotes, 1 direct replies

Do you have any plans to make modding easier on mobile?

Comment by OmgImAlexis at 29/04/2021 at 21:46 UTC

2 upvotes, 1 direct replies

So what happens if we need to reply to a soon to be read only mod mail message?

Comment by Vault-TecTradingCo at 29/04/2021 at 22:06 UTC

2 upvotes, 1 direct replies

It is possible to have it refresh all the time? Kinda like how chat works?

I know you have to code it extra. It may be too much. But it will be more convenient than clicking a button.

Comment by shibe5 at 30/04/2021 at 00:56 UTC

2 upvotes, 1 direct replies

That white background looks terrible when I go from black reddit UI to mod UI, and it hurts my eyes.

Comment by Minifig81 at 30/04/2021 at 06:38 UTC

1 upvotes, 0 direct replies

How soon until we get Spam controls? I've got 15+ reports that would have been dealt with if /r/spam were still around. They're still active.

Comment by AnnoyingRain5 at 01/05/2021 at 08:00 UTC

1 upvotes, 0 direct replies

FINALLY!!! Thank you so much!