Comment by 0perspective on 22/03/2021 at 16:38 UTC

8 upvotes, 2 direct replies (showing 2)

View submission: Even More Modmail Improvements

We’ve got a decent sized list of bugs and under the hood improvements that we’re currently tackling. What bugs are you experiencing right now that may be preventing from migrating over?

Replies

Comment by [deleted] at 22/03/2021 at 16:46 UTC

12 upvotes, 0 direct replies

personally, i trade the bugs for the increased feature set, and all my subs use new modmail already. i just know there are some who don't...

but off the top of my head

503 first byte timeout[1] errors loading new modmail when the rest of reddit is working fine according to redditstatus.com. sticks around for a few minutes to a few hours, and a few times longer than that (i think clearing cache resolved it one time)

1: https://i.imgur.com/1IQB9EB.png

messages still appear in the inbox when archived until the page is refreshed

unread message indicators showing for un-selected subs

random "oh no! something went wrong on our end! please try again in a few minutes"[2] (sometimes this appears to be because someone else archived it while you were typing, sometimes unrelated. also can be the first harbinger of reddit-wide issues, but those seem to happen multiple times a week...)

2: https://i.imgur.com/6dvcAHX.png

oh look, i just went to load it up to grab more screenshots, and it's 503ing on me again

Comment by Merari01 at 22/03/2021 at 17:44 UTC

9 upvotes, 1 direct replies

Impossible to reply to modmails via a link posted in slacks or discords. Error message when pressing post 100% of the time.

Impossible to reply to modmails at all "oh no, something went wrong" that once triggered happen 100% of the time until that modmail instance is closed and a new one opened, sometimes requiring an entire browser relaunch.

Modmail failing to fully load so it only appears to have one reply in a chain, the last one.