Comment by creesch on 22/03/2021 at 16:37 UTC*

236 upvotes, 10 direct replies (showing 10)

View submission: Even More Modmail Improvements

Just a quick PSA from the /r/toolbox team here related to new modmail. Last week the admins brought an issue to our attention regarding toolbox and new modmail. It turns out[1] that with firefox in some instances toolbox is responsible for creating an error (well, actually it is firefox doing things a bit oddly but it is in response to what toolbox does).

1: https://github.com/toolbox-team/reddit-moderator-toolbox/issues/470

We have fixed that issue in development and will release this fix somewhere this week.

I figured I'd place that information here before people start blaming the admins while it is toolbox in this case causing some issues.

For those affected disabling these two settings will also reduce the errors you encounter:

lastreplytypecheck
checkForNewMessages

Just to be clear, this specific behavior only happens on firefox as far as we can tell.

edit:

Btw as apparently somehow people are stumbling on this today (a month later), this already has been fixed in toolbox and the update released.

Replies

Comment by jeypiti at 23/03/2021 at 00:30 UTC

13 upvotes, 0 direct replies

You and the rest of the toolbox dev team are saints, I swear!

This issue has been driving me crazy and I thought it was a problem on my end since none of my fellow mods had the same issue. Glad to hear that it has been fixed.

Comment by alexanderpas at 14/04/2021 at 20:33 UTC

6 upvotes, 0 direct replies

The reason people are stumbling upon this today is because of an announcement banner on the mobile website.

Comment by 0perspective at 22/03/2021 at 16:39 UTC

68 upvotes, 0 direct replies

Thanks u/creesch!

Comment by Xenc at 23/03/2021 at 14:31 UTC

8 upvotes, 0 direct replies

Thank you for your work on toolbox. 👏

Comment by oodoos at 14/04/2021 at 08:02 UTC

4 upvotes, 0 direct replies

I wonder who just burned a hundred dollars to award the shiny green Boi

Comment by MisterWoodhouse at 14/04/2021 at 12:40 UTC

3 upvotes, 1 direct replies

Firefox has really been crapping the bed lately with behaving oddly when every other browser handles seemingly normal content just fine.