Crowd Control and Other Safety Updates

https://www.reddit.com/r/modnews/comments/lw9m6q/crowd_control_and_other_safety_updates/

created by enthusiastic-potato on 02/03/2021 at 18:55 UTC

358 upvotes, 30 top-level comments (showing 25)

Hey mods!

Hope you all are doing well on this fine day. We are doing well because we have some exciting news to share with you all.

CROWD CONTROL IS MOVING OUT OF BETA. This means that all subreddits will have access to the tool ***very*** soon! But before I enthus-ify too much, let’s take a step back and answer *“What is Crowd Control?”* and *“Why the heck was it in beta for so long?”*

What is Crowd Control?

Crowd Control is a subreddit tool that lets mods minimize community interference by collapsing comments from people who have caused negative interactions in your community or aren’t yet trusted users in your community. For more information and details on how to use Crowd Control, check out our Beta announcement post[1] and this[2] handy dandy article in the Mod Help Center[3].

1: https://www.reddit.com/r/modnews/comments/e8vl4d/announcing_the_crowd_control_beta/

2: https://mods.reddithelp.com/hc/en-us/articles/360038129231

3: https://mods.reddithelp.com/hc/en-us

So, why was it in Beta so long?

Some of you remember that we announced the beta of Crowd Control last year.[4] We have been gradually updating and improving the feature since then to make sure it functions and provides support as it should.

4: https://www.reddit.com/r/modnews/comments/e8vl4d/announcing_the_crowd_control_beta/

Since the start of our beta test, we have had 553 communities use Crowd Control, and have supported some pretty big communities through significant events. We’ve received positive feedback overall, but partnering with our mods also helped clue us in that there were some issues to work out before we could share this feature with more communities. And, all the while, we needed to make sure that the tool itself wasn't slowing down the site. Since Crowd Control examines every comment (and some context) when redditors load a comments page, it’s important to ensure that it runs efficiently so that you don’t have to wait to read the comments and reply.

What is the plan?

We will be slowly rolling out the feature with randomly selected communities starting this week, and it should be available to all mod teams over the course of the next few weeks or so. Once your sub has access to the setting, you can find it in your community's Mod Tools, by selecting *Community Settings* and then *Safety & Privacy*.

Do you have any other updates?

Why yes, yes we do. Last time[5] we chatted about a PM harassment reduction measure and how we are planning on expanding that to Chat. We are making good on that front, as we are aiming for our Chat Harassment Reduction Pilot to go live this week. We will be sure to monitor its effectiveness, and assuming all goes well, hope to make this feature available to all eligible mods by the end of the month.

5: https://www.reddit.com/r/modnews/comments/l4vkc1/addressing_mod_harassment_concerns/

Additionally, we previously mentioned a muting abusive reporter pilot in our last update - and while we aren’t ready to share details widely yet, we have received feedback from Mod Council calls. We are planning to share an update with everyone by the end of March. Last thing to note is that we have also started the process of updating safety-related Reddit Help Center articles. You should see improvements to existing articles and new articles being created in that hub over the course of the next few weeks.

So anyway - that about wraps it up. The jolly ole’ Safety team will be hanging around answering questions about Crowd Control (or anything else) you may have. Cheers!

Comments

Comment by enthusiastic-potato at 02/03/2021 at 18:57 UTC

1 upvotes, 1 direct replies

BTW - There is an unrelated bug on iOS that is collapsing some comments. This bug is going to be fixed in our next release either today or tomorrow.

Comment by [deleted] at 02/03/2021 at 22:15 UTC

71 upvotes, 0 direct replies

If I turn this on will it prevent the person or persons who have been botting r/meirl with nearly a thousand reposts from more than 300 reposting bot accounts in the last week from posting with their karma farming accounts? Because I'd really like a feature that could stop that, especially since you guys aren't answering my calls about it.

Comment by [deleted] at 03/03/2021 at 01:18 UTC

31 upvotes, 0 direct replies

[deleted]

Comment by skeddles at 02/03/2021 at 19:05 UTC

78 upvotes, 4 direct replies

you should remove the "feature" where you fake upvotes going up in real time. it's deceptive and annoying.

Comment by Watchful1 at 02/03/2021 at 19:00 UTC

22 upvotes, 2 direct replies

Since Crowd Control examines every comment (and some context) when redditors load a comments page

Wait, what? This would thing runs client side?

Comment by Halaku at 02/03/2021 at 19:05 UTC

16 upvotes, 1 direct replies

*The settings page will be available on new Reddit, but once you’ve set Crowd Control, collapsing and moderator actions will work on old, new, and the official Reddit app.*

Did all that remain accurate during the transition out of Beta?

Comment by nolo_me at 03/03/2021 at 02:06 UTC

23 upvotes, 2 direct replies

"People who have caused negative interactions" sounds like people with negative karma in a sub. Which means echo chambers will just get more echo chambery.

Comment by langis_on at 02/03/2021 at 22:44 UTC

7 upvotes, 1 direct replies

Can we get a messages rework? It's extremely hard to find older PMs because Modmail takes up half of my inbox without any real reason to considering there's a dedicated modmail inbox.

Comment by SweetJibbaJams at 02/03/2021 at 19:41 UTC*

13 upvotes, 4 direct replies

Crowd control has been a useful tool for mitigating brigading. Are there any thoughts on allowing automoderator to filter comments using the same criteria that Crowd Control does? Being able to just automatically remove comments from users with negative karma in the sub or unsubscribed users would be nice during times when we have a high influx of bad-faith actors.

edit: /u/enthusiastic-potato? Sorry to be a pest, but I think specific community subreddits like those for cities/locations are important sources of preventing bad-faith actors from riling people up as they have direct political impacts. Our traffic stats during high-profile political events are way higher than normal, and we dont really have the tools to keep things in check. I'm sure subs for Atlanta/Georgia, DC and Seattle all had similar problems this past year. A way to filter users, or even just to flair new accounts/new subscriptions to alert regular users who they are interacting with would go a long way in keeping discussion local and relevant.

Comment by [deleted] at 11/03/2021 at 02:11 UTC

4 upvotes, 0 direct replies

Dammit. You enabled this by default too! ***STOP DOING THAT***.

I had to go into the POS abomination that is *new* reddit to find this crap and disable it.

Comment by didgerdiojejsjfkw at 02/03/2021 at 19:01 UTC

9 upvotes, 0 direct replies

Nice to see

Comment by [deleted] at 05/03/2021 at 04:23 UTC

2 upvotes, 0 direct replies

Crowd control has had no visible impact on inflammatory comments in our subs, congratulations, the feature is broken i.e. it's out of beta.

Comment by mrbrannon at 07/04/2021 at 17:08 UTC

2 upvotes, 1 direct replies

Hey I don't know if you will see this since it's month old but when the beta was announced, one of the mods answered a question and said post level crowd control would be worked on after the new year. Is that still coming? I am hesitant to turn this on for the whole community but we have certain threads that get heavily brigaded and I would love to he able to turn it on for these without enabling jt for the entire subreddit.

Comment by inventingnothing at 02/03/2021 at 22:24 UTC

9 upvotes, 2 direct replies

Oh I don't see how this could be abused in any way, shape or form.

Mod doesn't like your opinion? *Crowd Control*.

Well done, reddit, another small step in the march towards silencing dissent.

Comment by [deleted] at 02/03/2021 at 23:49 UTC

3 upvotes, 2 direct replies

How about letting me ban someone right from their comment, instead of having to go to the ban page and typing their username exactly correct.

Comment by ZadocPaet at 11/03/2021 at 01:34 UTC

2 upvotes, 0 direct replies

This is cool and all, and I can see how it will be helpful when subs /popular and r/all, but what we really need is tools to prevent vote manipulation.

Specifically, I'd like tools to allow us to see:

Further, there's no reason why a banned account should be able to vote in a sub.

Comment by [deleted] at 11/03/2021 at 02:02 UTC

2 upvotes, 0 direct replies

Oh ***that's*** what's happening! What a fucking stupid idea.

I don't collapse comments. Now I go into subs and I see collapsed comments and I'm trying to figure out why I have to expand them to see. You people never stop coming up with really bad ideas.

Comment by grizzchan at 02/03/2021 at 22:38 UTC

2 upvotes, 0 direct replies

Only 553 communities? Guess I must have been lucky to have it on 6 of the subs I mod.

Comment by HQna at 02/03/2021 at 20:22 UTC

2 upvotes, 1 direct replies

Additionally, we previously mentioned a muting abusive reporter pilot in our last update - and while we aren’t ready to share details widely yet, we have received feedback from Mod Council calls. We are planning to share an update with everyone by the end of March.

This can't come soon enough, very much looking forward to that!

Comment by telchii at 03/03/2021 at 02:09 UTC

1 upvotes, 0 direct replies

Neat! Will we get any form of notice when it's enabled on a given sub?

It's nice to finally see these much needed improvements for mods coming into being!

Comment by BingeWatcherBot at 03/03/2021 at 13:29 UTC

1 upvotes, 0 direct replies

Is there anyway we can now request to be one of the first communities after beta? I’ve tried to reach out and request this feature during beta a few times for the rapidly growing and very high traffic (since the Covid-Crisis) r/Unemployment subreddit. If this is at all possible to request can you please let me know? Thank you!

Comment by [deleted] at 03/03/2021 at 16:31 UTC

1 upvotes, 0 direct replies

A sub that I previously modded did beta testing for crowd control and I loved it. I feel like it really cuts down on the people who intentionally post for a negative reaction. I can’t wait to get it in the other subs that I mod.

Comment by [deleted] at 02/03/2021 at 20:12 UTC

0 upvotes, 1 direct replies

[deleted]

Comment by [deleted] at 02/03/2021 at 23:19 UTC*

0 upvotes, 2 direct replies

[deleted]

Comment by SirDarknessTheFirst at 02/03/2021 at 22:31 UTC

-1 upvotes, 1 direct replies

Crowd control looks neat. Will that work on both traditional reddit and the redesign?