13 upvotes, 2 direct replies (showing 2)
View submission: Announcing our partnership and AMA with Crisis Text Line
This seems like a pretty great thing, thank you. I have one concern, though it may just be paranoia. Are you collecting any data from this new feature? Like, will there end up being a list of people that needed help that you guys keep?
In this world of information exploitation, this seems like a question worth asking. Thanks again.
Comment by wakamex at 05/03/2020 at 02:18 UTC
7 upvotes, 3 direct replies
good question. I'm very sceptical. is this a purely non-profit? does it use personal data for any kind of revenue generation?
it's worrying when u/Crisis_Text_Line[1] is Co-Founder & Chief Data Scientist Bob Filbin. why is their co-founder a data scientist? isn't this the most insensitive place to turn people into data points? look at his first interest: "Bob leads all things data including developing **new avenues of data collection**"
1: https://www.reddit.com/u/Crisis_Text_Line
Comment by britrochtay at 06/03/2020 at 17:39 UTC
2 upvotes, 0 direct replies
It's anonymous so there won't be any list of people. Usually what ctl does is have a specific word people use to text in based on how they heard about ctl. After 100 people texted in with that opening word, they can analyze the data, see common problems and then do things like give crisis counselors advice on what works for that population. Like maybe they'll discover users from reddit are usually being bullied online. That can be helpful to know to look out for when helping someone that texted in from the reddit word. But that's all they'd know, that they're from reddit. Literally nothing else and they wouldnt need to know more.