48 upvotes, 1 direct replies (showing 1)
Still... truth now is better than more lies.
I'm still not sure why this is all accepted as truth. The statement basically boils down to this: "We know we've apologized and promised but not delivered before. Here's an apology and more promises."
There is quite literally *no reason* to believe anything from this spin. I know we all *want* to believe that they'll switch focus and get us better tools and so on, but to say "yeah, we never actually started on any of the stuff we promised months and years ago, but we're going to do it *this* time, for sure" just rings hollow.
So yeah, I don't accept this and neither should any other mod here until we see an actual result. Talk is cheap and actions are what matter, and the action we've seen over the last few days shows the users, moderators, and communities matter less than interviews with the media and public damage control.
Comment by Thoguth at 06/07/2015 at 20:41 UTC
11 upvotes, 2 direct replies
I'm still not sure why this is all accepted as truth. The statement basically boils down to this: "We know we've apologized and promised but not delivered before. Here's an apology and more promises."
If instead of more lies, they wanted to come clean and start saying truth, how would it look different than what was said here? I'm fully aware that their past actions make it more difficult to trust what they say today, but the language and the framing are fairly consistent with what I'd expect from someone who had been screwing up majorly, got caught on it, and wanted to fix things. Of course, if they wanted to lie (or if they wanted to tell an optimistic wanna-be-truth, only to fail later, which I think is a more charitable way to look at it and something that I can relate to personally from my own shortcomings) it would probably be constructed to sound basically the same.
However, I asked if there's a backlog--that is, a list of features to be implemented, in small, consumable detail--with time-estimates. Most places that make software, do this. If they are actually, really planning to make this software, and they know enough about the production time to know it's going to take more than 6 months, then (either it's all a lie/stall-tactic or) there is a roadmap of some kind with features and time estimates. It might not be as precise as a backlog, but most devs will not commit to a multi-month timeframe for a project without breaking it down into smaller parts and estimating them.
So ... what does it look like? I feel like opening this up at some level is a critical step for restoring the trust that has been busted up so many times in the past.