3 upvotes, 1 direct replies (showing 1)
What do you feel is broken about the modmail? It's simple, but I don't feel I need more.
Comment by mostlylurkingmostly at 06/07/2015 at 19:47 UTC
6 upvotes, 0 direct replies
Aside from the common complaints (not searchable, no easy way to note something as resolved, doesn't appear threaded to the users as it does to the mods)?
I primarily moderate trading subreddits, so record keeping is paramount. It's also a pain not being able to lock conversations or prevent people from creating new chains - because why should we unban a scammer; why can't we block them completely *including* from our modmail? Why can't we just move some things to an archive - you know, for those lovely people who will send 100 new messages just to prove how mature they are.
This is kind of my point though. There are going to be tons of different opinions on what's important from mods.