https://www.reddit.com/r/modnews/comments/1gqowid/streamlining_moderation_enhanced_safety_features/
created by lift_ticket83 on 13/11/2024 at 22:02 UTC*
58 upvotes, 29 top-level comments (showing 25)
Howdy, Mods
When we launched Community Highlights[1], Status[2], and the Community Guide[3], some hiccups cropped up that delayed their debut on mobile. Good news: the glitches have been fixed, and the rollout is underway. By the end of this month, all mobile mods should have these features at their fingertips, making it easier to add and update important info in your communities.
1: https://redditforcommunity.com/feature-hub/community-highlights
2: https://redditforcommunity.com/feature-hub/community-status
3: https://support.reddithelp.com/hc/en-us/articles/29397982017300-Community-Guide
Your Mod Mail inbox just got a new layer of protection. We heard from you that being able to filter out unwanted or abusive messages was a priority. Enter the Mod Mail Harassment Filter and Mod Mail Ban Evasion Filter, designed to shield you from potentially harassing messages and help you stay clear of ban evaders. These filters run seamlessly in the background, keeping your inbox secure while you focus on moderating. You can opt out of them anytime under the Safety section in Mod Tools.
New Ban Evasion Filter Options
We’ve all seen it: spam comments cluttering a thread, dragging the discussion down. Our latest update, rolling out over the next few weeks, adds automatic comment collapsing for messages likely to be spam or low-quality.
Mods will see these comments tagged as “Potential Spam” in their community, whereas users will see these comments collapsed automatically, helping to reduce disruption in your community without needing manual moderation. Early testing shows this tool is a powerful front-line defense, letting you keep an eye on what matters while spam fades into the background.
A big thank you to the communities who helped pilot this experience in r/PartnerCommunities, which helped us collect valuable insight into how well the model operates.
The path for new Redditors isn’t always smooth, and we’re working on ways to make this journey easier—both for them and for mods. These updates make moderation easier by guiding new users to the right communities and explaining posting requirements upfront–reducing the number of rule-breaking posts in your mod queue. Spend less time removing misdirected content and more time building a community with engaged, rule-following members.
To help new redditors find the right spaces to post (and thus reduce subreddit rule-violating posts) we’re introducing a few updates to the post creation workflow:
The early results here are encouraging, thanks to feedback from r/PartnerCommunities. Redditors who hit the new criteria modal are more likely to return within three days, earn a bit more karma, and are significantly more likely to land a successful post in line with community standards. In short, they’re learning the ropes and sticking around
New \"Community Matchmaker\" Feature
Starting this month, a revamped Post Insights feature will begin rolling out across Reddit. Accessible from the post detail page and Profile feed, this tool offers real-time analytics on any post in your community. Here’s what mods and OP will see:
When a post sees notably low engagement, Post Insights will display options to increase visibility, like “Share” and “Crosspost.” This setup provides both mods and OPs with a clear snapshot of how redditors engaged with a given post, plus suggestions to increase conversation (if interested).
Currently, in its experimental phase, Post Insights will be gradually available across platforms—iOS, Android, and web—and may appear in various spots, such as the subreddit feed and Profile feed on mobile. We’ll be rolling it out over the next few months, refining as we go based on your feedback.
Since launching the Developer Platform[4] beta program, community-created apps have made a splash. Whether you’re looking for additional mod tools to increase efficiency or fun new ways to engage with your community, these Developer Platform apps might be up your alley:
4: https://developers.reddit.com/
Caption Contest Developer App[12]
5: https://developers.reddit.com/apps/trendingtattler
6: https://developers.reddit.com/apps/mod-mentions
7: https://developers.reddit.com/apps/countdown-post
8: https://developers.reddit.com/apps/image-polls
9: https://developers.reddit.com/apps/expanded-polls
10: https://developers.reddit.com/apps/caption-contest
11: https://www.reddit.com/r/captioncontest/
Explore these tools and more in r/Devvit and our Developer Portal[13]. You can also check out the Mod Help Center[14] for tips on setting up and managing these new features. If you’ve tried some apps already, let us know in the comments which ones you love most!
13: https://developers.reddit.com/
This new suite of tools is all about pushing the boundaries of what’s possible in moderation, giving you more freedom to focus on what really matters: your communities. A huge thanks to the mods who have shared their insights, swapped stories, and helped us fine-tune these features over the past few months. Your feedback has been invaluable every step of the way–and rest assured, the tools of tomorrow are being shaped by you today.
And while I have your attention—don’t forget to sign up for Mod World[15] this December. We’re pulling out all the stops to make it the best one yet! Plus, everyone who registers can claim free swag.
15: https://www.reddit.com/r/ModEvents/comments/1gaj96e/announcing_mod_world_2024/
Comment by lift_ticket83 at 14/11/2024 at 00:31 UTC
1 upvotes, 1 direct replies
Whoops - we almost forgot this important news!
Last month[1] we committed ourselves to improving the stability and reliability of the new desktop mod queue experience. In this latest round of bug fixes, we’ve smoothed out some rough edges that were making your job harder. Here’s what’s been resolved to make your modding experience a bit more seamless:
1: https://www.reddit.com/r/modnews/comments/1g5xa6m/new_mod_queue_enhancements/
Comment by Ajreil at 14/11/2024 at 03:15 UTC
31 upvotes, 1 direct replies
Can subreddits opt out of community matchmaker? This seems like it would result in more people posting without reading the rules. New users wouldn't even know the subreddit exists until moments before hitting post.
Comment by PitchforkAssistant at 13/11/2024 at 22:20 UTC
14 upvotes, 2 direct replies
Criteria modal: For those who don’t meet specific posting criteria (like karma or account age) within a community, a new criteria modal now appears. This page explains the rules in plain terms and points users to communities where they meet the requirements, keeping them active and engaged.
Will this be able to handle combined conditions? For example more than 100 karma or a CQS score of above moderate.
Comment by SampleOfNone at 13/11/2024 at 22:39 UTC*
13 upvotes, 1 direct replies
Mod Mail Ban Evasion Filter
Can you clarify if these mod mails are funnelled to the "filtered" folder in modmail or do they end up in a black hole?
I have some bots running specifically to deal with ban evaders, I'd like to know if this would break my work flow
Community matchmaker
How does this handle opposite subs on the same topic?
Criteria modal
Is this based on automod rules and if yes, does this only look at spam/remove automod rules or also automod rules that filter?
trending tattler
This is a really great app, might I suggest comment cap[1] for when your sub isn't likely to hit r/ all or r/ popular but you do know that if a post hits a certain number of comments it's a potential fire hazard
1: https://developers.reddit.com/apps/comment-cap
Comment by Generic_Mod at 14/11/2024 at 08:53 UTC
12 upvotes, 1 direct replies
Can we please have a per-subreddit NSFW control for users? I mod a photography subreddit and a single, account-wide, NSFW control doesn't work when Reddit classifies smoking, alcohol, etc as adult topics along side nudity. A lot of the users have little to no issue with smoking, alcohol, etc but loose their shit over nudity resulting in a very toxic environment on posts that feature it, and this spills out into SFW posts in the same subreddit too. Having a single account wide control for seeing NSFW posts or not is a blunt instrument that causes harm to communities and causes extra mod workload.
Comment by mushlily at 14/11/2024 at 03:50 UTC
9 upvotes, 0 direct replies
Will mods now be able to report a comment that was removed by auto mod without 1st approving it? Or could I request that for the next mod update? Threats often get caught in the harassment filter, and there isnt an option to report without 1st approving the comment (bc the 3 dot menu is grayed out on already removed comments).
Approving the comment sends a notif to the person being threatened, and mods have to approve content that clearly violates sitewide rules. Could put an option to report on the mod shield menu, since the 3dot menu is sometimes grayed out. android mobile app
Comment by flumpapotamus at 14/11/2024 at 14:52 UTC
8 upvotes, 1 direct replies
* **Criteria modal:** For those who don’t meet specific posting criteria (like karma or account age) within a community, a new criteria modal now appears. This page explains the rules in plain terms and points users to communities where they meet the requirements, keeping them active and engaged.
Does this tool take into account that some subreddits limit who can make new posts but don't limit who can comment? I'm concerned that reddit is going to be directing new users away from our subreddit entirely, when what we want is for them to comment on existing posts in the subreddit until they gain enough subreddit karma to make their own post.
Relatedly, what suggestions is this tool giving people if the automod rule removes based on *subreddit* karma, not overall karma? Because directing people to other subreddits cannot help people who need subreddit karma to post.
I'm also skeptical that the right solution for a lot of the removed posts in our subreddit is for them to just post it somewhere else. Just because another subreddit doesn't have a karma minimum doesn't mean that anyone there is going to respond to a post that was poorly written, repetitive etc. This tool seems like it's creating a superficial solution to the "I can't post anywhere!" problem, rather than helping people understand why new users can't post in a lot of subreddits and that sometimes, making a post isn't actually the best thing you could be doing anyway.
Comment by EdenFlorence at 14/11/2024 at 04:41 UTC
4 upvotes, 1 direct replies
Hello Admins, thank you for the update.
A question on the Criteria modal feature. My subs ultilises multiple combinations to filter any comments/posts.
If let's say the criteria is CQS + karma, when someone who doesn't meet the criteria attempts to create a post, what would the message pop up ? I think it's a great feature however if it's anything like karma or CQS I don't exactly feel comfortable letting users know that they need x amounts of karma to post. Do you have any actual examples how the pop up message would look like?
Thank you.
Comment by GhostSierra117 at 14/11/2024 at 10:43 UTC*
5 upvotes, 0 direct replies
I like to go hiking.
Comment by Redditenmo at 14/11/2024 at 10:51 UTC
3 upvotes, 0 direct replies
**Criteria modal:** <snip>
In r/newzealand we have different author criteria requirements depending on the post flair. ie. `politics` and `restricted` both have criteria that no other post does. Is the modal granular enough to cater to this? It would be nice to notify users before they've wasted their time.
Comment by ManufacturerItchy896 at 15/11/2024 at 16:06 UTC
3 upvotes, 0 direct replies
Are there plans to align the mod tools available on mobile with the ones on desktop? Or even just to stop moving things around all the time? It’s a nightmare trying to adjust things when something moves or suddenly isn’t available on one platform etc etc. I’d kill for a consistent user experience at this point.
Comment by Zesparia at 20/11/2024 at 18:34 UTC
3 upvotes, 0 direct replies
The matchmaker/recovery/criteria modal features are extremely concerning to me. My subreddit does not want to redirect users to other subreddits. We want users and growth. What we want through using tools like subreddit karma is to direct new users using some flairs to post in our question megathread, which is extremely active. This has the potential to destroy community growth for subreddits where the goal is to gain community karma first through comments instead of posts.
Being able to redirect their questions to our outlet using these new tools would allow users to gain the community karma and would increase subreddit participation. Would there be any process or system to allow that redirect system? Since I am assuming this is not going to be a setting we're allowed to turn on or off. Users that get redirected from my subreddit are less likely to return and write us off as being overly fussy instead of wanting to understand the roadblock that's been hit.
Comment by MadDocOttoCtrl at 15/11/2024 at 04:43 UTC
5 upvotes, 1 direct replies
The Critera Modal is long,
overdue!
New members are baffled by minimum requirements and feel justifiably angry at subs which enforce them without giving the user the slightest clue that they exist.
Mods may not want to reveal their exact thresholds because scammers, ban evaders and hate mongers can read while spambots can scrape data. It's also inconceivable that the anti-spam algorithms would ignore accounts banging away repeatedly at a sub like a moth bouncing off a screen door trying to get to a light.
But giving no indication that posts or comments will be removed and then not providing a notification or a Automod comment simply indicating that a minimum related removal has occurred is considered unkind, unfair and pretentious by huge numbers of new users who then proceed to trash talk those subs frequently.
They question why Reddit would allow subs to have secret, hidden rules and they have an excellent point.
Comment by al52025 at 14/11/2024 at 01:35 UTC
2 upvotes, 1 direct replies
Dark mode highlight - is this fixed now or soon? I checked my updated reddit app and it still is very hard to see the highlighted words in the queue. It's still highlighted red on a black background
Comment by mumbgamer at 16/11/2024 at 07:16 UTC
2 upvotes, 0 direct replies
Does post guidance work on image posts now? It not working on image posts makes using the feature not worthwhile if only a subset of users are going to see the messages.
Comment by Merkaartor at 17/11/2024 at 07:01 UTC
2 upvotes, 0 direct replies
Devkit project sounds promising. Hope to see more useful and engaging apps.
Comment by Ashilikia at 01/12/2024 at 17:18 UTC*
2 upvotes, 1 direct replies
Bug report (also submitted to /r/bugs, I'll tag over there too):
We have a rule which is:
author:
comment_subreddit_karma: "<[REDACTED]"
account_age: "< [REDACTED]"
action: remove
A user was told that although they have 711 comment karma in rarepuppers, they can't post because their account age is too young. I assume this is happening to all users of the same UI, the reddit app.
The above requirement, converted to logic, is
The logical inverse of that (the do not remove condition) is
The script being used to tell users to post elsewhere is incorrectly interpreting grouped cases, which are logical ANDs, as logical ORs, and forcing users to post elsewhere. **This is a bug!** This explains the notable downtick in posts we've seen.
Comment by Merari01 at 02/12/2024 at 04:16 UTC
2 upvotes, 1 direct replies
I have users who match all criteria being unable to post, even after I remove all posting thresholds.
They are shown a screen that says they "don't have enough karma" when they definitely do. Even after I set the subreddit to have no posting requirements at all.
Comment by Mathias_Greyjoy at 03/12/2024 at 00:36 UTC
2 upvotes, 0 direct replies
Criteria modal: For those who don’t meet specific posting criteria (like karma or account age) within a community, a new criteria modal now appears. This page explains the rules in plain terms and points users to communities where they meet the requirements, keeping them active and engaged.
u/lift_ticket83 I'm getting frustrated with this, because users with accounts more than old enough for our filters are modmailing complaining that all of a sudden they can't post. What is going on here, your new feature seems broken. Do I have to rip out all my automod code that filters new accounts until you fix it?
Comment by fighterace00 at 13/11/2024 at 23:31 UTC
4 upvotes, 0 direct replies
We will now suggests the most communities
What does this mean?
Comment by CaptainPedge at 13/11/2024 at 23:36 UTC
2 upvotes, 1 direct replies
Still not able to perma-mute someone in modmail.
Comment by IndianCelebsLover at 14/11/2024 at 05:19 UTC*
2 upvotes, 1 direct replies
Some really cool stuff in here. 👍
But like I had commented last time too. Please give some attention to the modmail and make it easier to access and more user friendly to use. It feels antiquated compared to the rest of the UI on Desktop.
Thanks!
Comment by TheChrisD at 14/11/2024 at 15:15 UTC
2 upvotes, 0 direct replies
Criteria modal: For those who don’t meet specific posting criteria (like karma or account age) within a community, a new criteria modal now appears. This page explains the rules in plain terms and points users to communities where they meet the requirements, keeping them active and engaged.
Where is this setting? **WE NEED THIS NOW!!!!!**
Comment by bigbysemotivefinger at 14/11/2024 at 01:14 UTC
3 upvotes, 1 direct replies
Do they include rolling back the API changes, bringing back third-party apps and all the mod tools that were already filling these niches before Spaz decided to shit the bed?
Do they include putting back the ability to make our subs private without having to ask nanny for permission?
No?
Then this was a lot of words to say nothing that matters.
Comment by ZaphodBeebblebrox at 15/11/2024 at 23:35 UTC
1 upvotes, 0 direct replies
Criteria modal: For those who don’t meet specific posting criteria (like karma or account age) within a community, a new criteria modal now appears.
How does this interact with post flair dependent requirements? On /r/anime, we have some post types that require no sub comment karma and others that require 10. Will it tell everyone they don't need any? Or 10?