https://www.reddit.com/r/modnews/comments/1g5xa6m/new_mod_queue_enhancements/
created by lift_ticket83 on 17/10/2024 at 18:06 UTC*
20 upvotes, 25 top-level comments (showing 25)
Hello, mods!
In April, we introduced[1] the desktop beta version of the new mod queue, focused on making moderation easier and more efficient. Since then, we've been committed to enhancing Mod Queue’s speed, ease of use, and overall functionality through various improvements (see here[2], here[3], here[4], here[5], AND here[6] for those updates). Today, I’m back to discuss additional Mod Queue improvements we’ve made to the user profile panel and real-time indicators.
2: https://www.reddit.com/r/modnews/comments/1erd9ei/more_tools_to_help_make_modding_easier/
3: https://www.reddit.com/r/modnews/comments/1cryt4k/more_desktop_mod_queue_updates/
5: https://www.reddit.com/r/modnews/comments/16hw505/another_mod_queue_2024_update/
6: https://www.reddit.com/r/modnews/comments/180nbu5/mod_queue_2024_and_building_the_mod_tools_of/
We’re excited to introduce a new update to the user profile panel, which aims to give mods deeper insights into users' interactions within their communities. Mods will now see a historical breakdown of a user's contributions across Reddit, including karma stats. This new feature helps streamline decision-making by allowing mods to quickly access a user’s profile history without leaving the queue, saving time and making the moderation process more efficient.
The new user history overview within the Mod Queue profile panel.
We’ve recently introduced real-time indicators in the mod queue, allowing moderators to see when their co-mods are actively taking action. This feature helps improve coordination by providing a live view of who’s working in the queue, increasing efficiency and reducing duplicate efforts.
In the coming months we're dedicating resources to delivering the following enhancements:
Based on recent feedback from new.reddit power users, we understand that stability and speed have been a concern, as the new mod experience hasn’t met all reliability expectations. We acknowledge these issues/frustrations and are committing resources to fixing bugs and improving the platform’s stability and speed, especially as multiple teams are actively developing it.
As a reminder, we are still on track to retire new.reddit in December, and we'll share a specific date soon. As we prepare to sunset new.reddit, we’re eager to hear what features you feel are still missing from the new mod queue. Please share your thoughts in the comments below or in r/modsupport, where we’re tracking feedback and bug reports. Our goal is to make this new modding experience better for both long-time and newer mods, and we’re committed to meeting—and hopefully exceeding—your expectations.
Comment by rainbow--penguin at 17/10/2024 at 20:12 UTC*
21 upvotes, 1 direct replies
I'm not sure this qualifies as something missing from the mod queue, but one of the reasons I still work on the queue in old Reddit with toolbox is the ability to filter a user's profile to only see posts/comments on our sub.
It's something I need to see semi-frequently while working the queue. In our community, there are certain types of post you're only allowed to post if you've responded with a story/poem to another prompt on the subreddit (not just that you've commented, but a particular type of comment). The only easy way to check this at the moment is in toolbox on old Reddit.
Comment by magiccitybhm at 17/10/2024 at 18:22 UTC
18 upvotes, 1 direct replies
When are we going to get the ability to edit sidebar widgets in the latest mod tools updates? Having to go back to new.reddit.com[1] for that is frustrating.
Comment by baltinerdist at 17/10/2024 at 19:31 UTC
13 upvotes, 2 direct replies
This is only slightly related, but an enhancement request I would have overall here would be a flag on the removal tool that indicates whether a removal was punitive or not. Sometimes we remove content because a user's Comment finger went click happy and posted the same thing three times. Sometimes we remove things because we're consolidating into a megathread but we don't necessarily want to consider that a punishment for the user.
It would be helpful if there was a toggle on the removal reasons that distinguished between a removal for cause or a removal for cleanup / positive-negative-neutral / disciplinary or not / however you want to phrase that.
Then if mod queue tells us they've had 20 items in the log with 17 of them being negative-flagged, we know this is a troublemaker.
Comment by SampleOfNone at 17/10/2024 at 19:13 UTC
13 upvotes, 1 direct replies
Some issues,
Comment by Georgy_K_Zhukov at 18/10/2024 at 02:06 UTC
10 upvotes, 1 direct replies
The mod queue continues to look nicer and nicer. That said, one thing that continues to frustrate me and keep me from using the native tools much is the lack of post vs comment removal reasons. The Saved Responses expanding out to have modmail specific, but the 'Removals' tab still is just for everything. We have something like 16 removal reasons specifically for Posts, and then something like 30 removal macros for comments... keeping those separate is *critical*, and although we have moved a number of the *comment* macros to the Removals in the native tools we still haven't moved the Post removal macros over because it means the list just gets way too massive and unwieldy. As a result, *all* post removals are still handled only by mods using old reddit and toolbox.
This is something I've been banging the drum on for... 6 years? 7 years? Since when new was in beta and the first version of removal reasons rolled out... and continues to baffle me why it hasn't happened as it seems like such a no-brainer. I've heard more recently that it is vaguely, maybe, possibly to happen eventually, but is there any actual concrete movement on this?
It is frustrating to see these cool new things roll out but not really be able to use them because what seem like basic fundamentals continue to be skipped... (and I realize it is only kind of related, but seriously... I'm going to complain about this every time a new tool rolls out at this point, because it is the single biggest impediment to actually modding in sh or on mobile for me).
Comment by michaelquinlan at 17/10/2024 at 19:15 UTC
8 upvotes, 1 direct replies
In new new reddit, will there be a way to edit the Wiki? Or is the Wiki going to go away?
Comment by SampleOfNone at 17/10/2024 at 18:28 UTC
6 upvotes, 1 direct replies
u/lift_ticket83 does that happen to be the cause of subreddit icons looking ridiculously big when you pull up the user panel in the feed and click on posts to see what else a user posted?
Comment by Veritasibility at 17/10/2024 at 18:45 UTC*
5 upvotes, 1 direct replies
Not about the mod queues, but some crucial features are still missing or broken for the shreddit mod tool; for example:
1. Unable to edit the text of a post flair
2. Unable to set suggested comment sort of a post
3. The "scheduled post" tool seems to be half-broken
4. Unable to set the maximum number of emojis a user flair can have
and there are probably more.
I am not sure how these very apparent bugs, which have existed ever since the release of shreddit, are still being there. If the new.reddit is going to be sunset, hopefully these significant issues can be resolved asap.
Comment by TampaPowers at 18/10/2024 at 09:40 UTC
5 upvotes, 0 direct replies
That screenshot looks like a cluttered mess. I mean even the post stats overlap with the thumbnails on the left there. And all that wasted space for the comments in the center. As avid user of old.reddit I cannot help but feel like nothing was inherently wrong with the layout and new.reddit just looks like yet another slapped together modern javascript framework nonsense that actually misses the point of posts and discussions by having to hide parts of it much more or confining everything to a third of the screen.
Comment by ruinawish at 17/10/2024 at 21:48 UTC*
4 upvotes, 0 direct replies
I've noticed mod avatars are not displaying where they used to be in the mod queue, that indicated which moderator had taken action.
edit: on mobile browser
Comment by Titencer at 17/10/2024 at 22:00 UTC
3 upvotes, 1 direct replies
You’ll be missed, new.reddit o7
As I take a look at the updated Reddit UI (sh.reddit is what we’re calling it I guess?) I can’t help but notice that Mod Toolbox, an extension that I consider essential to my daily mod tasks, does not show at the bottom of my browser like normal (I use this to see how full modmail and modqueue are at a glance without having to open either one).
Will 3rd party tools work with the updated modqueue/the updated UI in general? I realize I may be late on the draw with this question, and sh.Reddit has been around for a while. Just asking in case I’m just missing something about how I have the tools installed.
Comment by dfreeezzz at 18/10/2024 at 00:09 UTC
3 upvotes, 0 direct replies
I don’t know if this was already mentioned, but we would like to have on mobile:
e.g. if we get political posts, we set them to contest mode. But for that I have to go to old reddit on desktop.
Kind of annoying
Comment by CitoyenEuropeen at 18/10/2024 at 06:10 UTC*
4 upvotes, 1 direct replies
To be fair, I did notice a good deal of bugs which have already been fixed. Now, the reasons why I am still using new.reddit for modding mostly include the media in comments / editing tools :
text
text
1: https://www.reddit.com/r/YUROP/comments/1fsqtdt/comment/lppoznp/
┌───────────────────┬──────────────────┐ │ new.reddit │ sh.reddit │ ╞═══════════════════╪══════════════════╡ │ >text\n>\n>text\n │ >text\n\n>text\n │ └───────────────────┴──────────────────┘
Reporting from the mod queue isn't great. For example, in your screenshot above, one cannot directly report mediocrebargain, freya, kongsworth, etc. And if furtivepuffin's comment sparks a long discussion, at one point, you won't be able to report the lowest level comments from the mod queue.
Additionally, I noticed a few random bugs involving superscript and emojis, which worked fine with new.reddit, but not with sh.reddit (example: screenshot[2], link[3] )
It looks likes something may be wrong with comment guidance[4], idk.
4: https://www.reddit.com/r/modhelp/comments/1fyumoc/i_cant_seem_to_get_comment_guidance_to_work/
​
As for the new update to the user profile panel :
Comment by Ketomatic at 18/10/2024 at 09:51 UTC
6 upvotes, 1 direct replies
retire new.reddit in December,
Oh really? Is new-new reddit going to be standard? That's actually pretty cool.
Comment by Xenc at 17/10/2024 at 18:51 UTC
3 upvotes, 1 direct replies
Does this version of the queue remove the add to highlights and award buttons? They seemed inappropriate to have during the preview, and took up space for more important buttons. Thanks!
Comment by farnsmootys at 17/10/2024 at 19:40 UTC
3 upvotes, 1 direct replies
When searching my own subreddit using the newest redesign (sh.reddit.com) on PC, the results page loads and loads and loads without stopping even though all results are displayed.
Could you make sure this is fixed before shutting down new.reddit.com? Thanks
Comment by SampleOfNone at 17/10/2024 at 19:52 UTC
3 upvotes, 0 direct replies
I think I miss and I'm pretty sure I never mentioned that before but it appears there's no longer a direct way to navigate to https://new.reddit.com/r/mod/about/modqueue[1] from a subreddit. In new you can do it by clicking on the shield next to the chat icon in the top bar. Can that be restored please (or let me set a default preference to have all my subs in one queue no matter what subreddit I'm navigating to the queue from.
1: https://new.reddit.com/r/mod/about/modqueue
Comment by Shachar2like at 18/10/2024 at 13:06 UTC
3 upvotes, 0 direct replies
Comment by SampleOfNone at 19/10/2024 at 21:04 UTC
3 upvotes, 1 direct replies
Can something be done about the jumping buttons? When you click on “confirm removal” the “add removal reason” button pops up to the left (basically replacing the “approve” button, while the “approve button jumps to the place where the “confirm removal” button was) and then jumps to the right where the“confirm removal” button was originally placed.
Either this is a change or the response time to clicking the “confirm removal” button has drastically slowed because I keep “miss clicking”.
Comment by Superirish19 at 18/10/2024 at 14:31 UTC
2 upvotes, 1 direct replies
Is this the only announcement from Reddit that new.Reddit will be closing down at a specific time? The last few announcements just mentioned it's closure, but never a particular month or year.
It is very difficult to keep track of announcements or changes with the multitude of official subreddits.
Comment by MuriloZR at 20/10/2024 at 21:53 UTC
2 upvotes, 1 direct replies
Can you say when these enhancements are going to be implemented, or really any timeline for that?
The only change I noticed until now is that the profile picture icon next to "Approved/Removed..." is gone.
Comment by NicDima at 18/10/2024 at 02:22 UTC
3 upvotes, 0 direct replies
Might sound silly but why doesn't kitteh have its antennas in the new Mod Queue?
Comment by Alert-One-Two at 19/10/2024 at 14:32 UTC
1 upvotes, 0 direct replies
Please please please add the option to permanently turn off the "mod mode" as it actually makes my workflow significantly harder. It works great for small subs but for big ones that use a lot of bots it makes it worse. Also the new mod queue does not allow you to tap on a post you have removed so if you want to add any follow-up comments you need to do this first but there may be a good reason for removing before you do subsequent tasks.
Comment by waronbedbugs at 25/10/2024 at 13:16 UTC
1 upvotes, 0 direct replies
Let's start by saying that I like the enhancement of the panel with the historical breakdown (will make my moderation easier), that being said am a bit confused by the count of "Contributions" would you mind explaining what does count as a contribution?
More precisely:
-Do upvote/downvotes count as contributions?
-Do mod actions count as contributions?
-Anything counter intuitive that I may have missed?
Comment by BvbblegvmBitch at 19/10/2024 at 19:38 UTC
1 upvotes, 1 direct replies
Please please please add the select all and individual post selection buttons back. When you're moderating large amounts of content, it's necessary to be able to bulk, remove, and approve and much faster.
Also, I'm not sure if it's still there as I don't have access to my computer right now, but the chunky white bar at the bottom is a huge PITA. I can't see a full post on my screen. Iirc, it just has a next button on it, so I don't see the need for it to be so massive. It's just a waste of space, especially when there is vertical space to use up.
Currently, shreddit isn't usable for me since it freezes after one removal. If that isn't fixed by December, it's bye bye desktop.
