Announcing the desktop beta launch of Reddit’s new Mod Queue

https://www.reddit.com/r/modnews/comments/1bv2r05/announcing_the_desktop_beta_launch_of_reddits_new/

created by lift_ticket83 on 03/04/2024 at 20:06 UTC

23 upvotes, 26 top-level comments (showing 25)

Hello, mods

Last year we announced we’d be creating a new moderator experience on Reddit, starting with a reimagined Mod Queue (see here[1], here[2], and here[3] for our previous posts on this subject). Since kicking off the engineering process months ago, we've conducted a private beta program with over 60 subreddits. These communities generously assisted us in testing the new desktop mod queue experience and offering valuable feedback, which has helped influence and prioritize our product roadmap. Today we’re excited to make this beta program public. Starting this week mods will see a new entry point to test this new Mod Queue out.

1: https://www.reddit.com/r/modnews/comments/15rxkbn/announcing_a_new_desktop_moderator_experience_and/

2: https://www.reddit.com/r/modnews/comments/16hw505/another_mod_queue_2024_update/

3: https://www.reddit.com/r/modnews/comments/180nbu5/mod_queue_2024_and_building_the_mod_tools_of/

https://preview.redd.it/o8lsovsimbsc1.png?width=734&format=png&auto=webp&s=9c9765dcbf8760f7a6cd59dba1c89a98919e9a58

• *Mod Queue on desktop today**

Our work is far from complete, and our goal with this public beta program is to get broader feedback from the larger mod community as we continue to develop this feature. Here are some things you can expect this week with this new experience:

• Greater information density: The new Mod Queue on desktop defaults to a Compact view, with key mod actions now prominently placed front and center instead of buried in overflow menus. This is to increase efficiency and ease of use.
• Greater contextual information: When clicking on a piece of content, a side panel will open, offering immediate context on why the content is in the queue. Mods will no longer have to leave the queue to understand why a piece of content has ended up there.
• Greater user information: When clicking on a username, an additional side panel will appear, providing context-specific information about that user within the community (e.g., their karma in the subreddit). Mods can then take traditional user-focused mod actions directly from this panel (e.g., banning, creating a mod note, accessing the user log, sending a message, etc.).
• Greater performance: This mod queue should be noticeably faster when loading and taking actions.

https://preview.redd.it/nlx9myukmbsc1.jpg?width=1336&format=pjpg&auto=webp&s=04771bac416646864cdaedd6f75cff171422ae2e

Mod Queue with contextual information panels

• *Mod Queue on desktop tomorrow**

Over the coming months, we’ll be adding many new features to this Mod Queue (thanks again to our earlier beta program participants for helping build this list of feature requests). Mods can expect to see the following desktop features soon:

• Enhanced customization: We want to provide mods with the flexibility to personalize the order of mod actions in Compact view, tailored to their specific preferences and workflows.
• Keyboard shortcuts: In the next few months we’re excited to introduce action shortcuts to minimize the number of clicks a mod needs to take.
• More filters: Custom Mod Queue filters are currently being developed and will be introduced soon!
• Macros, all the macros: We’re currently building removal reason macros, ban macros, modmail macros, etc., and are excited to launch them soon!
• Additional features in the works: enhanced user insights, automod keyword highlighting, real-time indicators, and much more!
• Bugs: As we continue to develop this feature, we expect the occurrence of bugs. Please report any issues to us through our standard support channels (e.g., r/modsupport and r/bugs) and we’ll work to squash them quickly.

• *Mod customizations and extensions**

Mods can leverage Reddit’s Developer Platform[4] (currently in beta) to create, share, and integrate new mod features into this updated experience. Additionally, we've initiated discussions with r/Enhancement and r/Toolbox devs to explore collaboration opportunities and ensure we’re creating space for them on this new platform.

4: https://support.reddithelp.com/hc/en-us/articles/14945211791892-Reddit-Developer-Services

• *Saying goodbye to new.reddit.**

As a reminder[5] - we intend to phase out new.reddit later this year as our work progresses. Rest assured, we'll keep everyone updated as our plans solidify. Meanwhile, we're eager for everyone interested to test the new Mod Queue and share their feedback. Feel free to ask any questions in the comments below.

5: https://www.reddit.com/r/modnews/comments/16hw505/another_mod_queue_2024_update/

Be sure to tune in tomorrow for updates to the mobile mod experience.

Comments

Comment by Bossman1086 at 04/04/2024 at 01:11 UTC

20 upvotes, 1 direct replies

Will the modqueue in old.reddit remain unchanged or will we be redirected to this new modqueue when we click into it from old.reddit like we are with modmail?

Comment by Zavodskoy at 03/04/2024 at 20:58 UTC*

73 upvotes, 1 direct replies

I'll stick with Old Reddit because good lord that looks horrific.

Why does everything have to open sideways cramming stuff to the left? We're not on mobile, browsers have tabs for a reason. You can open someone's post or profile in its own tab instead of desperately trying to cram it into 1/3 of the screen for no reason.

Best of luck reading anything anyone on a laptop

Comment by CitoyenEuropeen at 03/04/2024 at 22:00 UTC

19 upvotes, 2 direct replies

So you did kill the Unmoderated Posts Queue after all? This is disappointing. When u/spez announced Shreddit in Councils, the project we were sold was a New Reddit *so good* that mods would just forget about old.reddit to jump in the new UI because it simply would not compare.

I do not use old.reddit, at all, never. But from the looks of it, from this point on, I will have to.

Comment by --cheese-- at 03/04/2024 at 23:02 UTC

40 upvotes, 2 direct replies

Oh look, it's yet another accessibility nightmare in the form of a million animations.

If you're going to build a *flashy new experience*, please include a version which doesn't animate everything. Yes, yes, all the how-to-get-people-addicted research tells you that animations overall increase user engagement or whatever, but they have a negative impact on the user experience for a non-negligible number of people.

Comment by Bossman1086 at 04/04/2024 at 01:58 UTC

4 upvotes, 1 direct replies

Sorry for the 2nd comment here. But is there any consideration being given to introducing keyboard shortcuts from old.reddit to sh.reddit? The keyboard shortcuts feature for the modqueue made me think of it. It's a pretty big reason why I don't use new.reddit. Being able to click to select a post without being taken to the post itself then using shortcuts to move between posts/comments on the page and upvote/downvote with the keyboard is muscle memory for me and a big way for me to interact with the platform.

Comment by timendum at 04/04/2024 at 08:45 UTC

4 upvotes, 1 direct replies

Any timeline about the Reddit Developer Platform? It was announced in 2022, r/italy joined the whitelist but still no news.

So we are still investing in the old Reddit API, which is behind these new developments, for example we can't use removal reasons.

Comment by reaper527 at 04/04/2024 at 13:53 UTC

4 upvotes, 1 direct replies

Will this come with better options for pinning stories (both via scheduled post and via going to a thread to pin/unpin)?

The current ui is deeply and severely flawed and in desperate need of an overhaul.

Manual pinning swaps pin 2 with zero input on which slot to go to or which post to replace, and scheduled post can go to slot 1 or slot 2 but theres no way to simply replace the oldest pinned post.

Comment by TheRealWhoop at 05/04/2024 at 09:09 UTC*

5 upvotes, 1 direct replies

With the sidebar collapsed, this is pretty nice. Please give us a way to force collapse the sidebar - currently it only seems to happen if the screen is too small?

That said, I won't be using it - Old Reddit still superior. The posts open too slow, with Old they're just instantly there the second I expand, with this there's a 2+ second delay even if I've previously opened that post. I'm on an M2 macbook on a fibre connection, nothing should be that slow.

It's also not as information dense. The Spam button is hidden behind another click when a post is expanded, as is ignore reports - two common buttons I use, why are they hidden. I click those far more than the Share button that appears there. I look forward to the customisation and keyboard shortcuts which will hopefully resolve this?

Comment by xenya at 10/04/2024 at 11:57 UTC

4 upvotes, 1 direct replies

I absolutely hate it. I use laptop almost exclusively. This is a jumbled, cluttered mess. It's awkward and clunky. It's harder to change tags on posts. It's easy to miss things because it's just too damn busy.

I have been using new reddit since it rolled out, but this makes me want to return to old reddit. Please kill this.

Comment by AbraKdabra at 11/04/2024 at 23:08 UTC*

4 upvotes, 1 direct replies

I **truly** can't believe how each design iteration makes the site worse, I'm a reddit user since 2010 and I have never in this 14 years seen a website devolve so much.

An experiment, open this image and tell me as fast as you can at a glance where are the links. See them? No? Yeah, that's basically the entire experience as soon as I opened the new modqueue.

https://imgur.com/a/k98Pxbv[1][2]

1: https://imgur.com/a/k98Pxbv

2: https://imgur.com/a/k98Pxbv

Why is everything in a 12px/14px font? I mean, I don't have eyesight problems but come on, not even an ant deserves it.

https://imgur.com/a/cSlK3vT[3][4]

3: https://imgur.com/a/cSlK3vT

4: https://imgur.com/a/cSlK3vT

Where's the contrast between post titles, content, action buttons, tags? You can't distinguish between the different post/comments in the queue. Why is the report reason in the other side of the screen? Why is it so small? Why the content is stretched all over the window? I have a 4k monitor and I literally have to roll my eyes from left to right to see the entirety of the content (I've tried this with a 1080p screen and it's the same problem)? Are the UI designers even designers? The new queue looks like a freaking printed book, PLAIN, absolutely no use of colors, contrast, etc.

How is this? https://imgur.com/a/jWz3g5Q[5][6], more usable than this? https://imgur.com/a/KPnyQ3o[7][8]

5: https://imgur.com/a/jWz3g5Q

6: https://imgur.com/a/jWz3g5Q

7: https://imgur.com/a/KPnyQ3o

8: https://imgur.com/a/KPnyQ3o

I'm sorry for beign so harsh, but this new "design" seems like an out of date April Fool's joke.

I hope this feedback is useful to whoever is in charge of it and I'm open for future feedback and/or questions.

Comment by SmallRoot at 03/04/2024 at 20:26 UTC

19 upvotes, 3 direct replies

No. Keep New Reddit. Shreddit is trash. If Old Reddit users are allowed to keep their versions, then we should be allowed to keep ours too. Be consistent. Take down both or keep both, not this selective removal. Answer why you refuse to keep one but keep another.

Comment by leneay at 03/04/2024 at 23:18 UTC

3 upvotes, 1 direct replies

Would be better if posts/comments in the removed queue can be approved with just 1 click.

The spacing looks kind of janky right now too, with the time posted 'x min. ago' slightly lower than the word 'commented' and usernames on a lower line than 'u/'.

Comment by TGotAReddit at 04/04/2024 at 14:51 UTC

3 upvotes, 1 direct replies

Having the report reason/filtering reason so far to the right with the image from the image posts between the post and the reason makes it look line the report reason and the post are unrelated. At first I thought there wasn't a report reason given at all

Comment by NokoHeiltAnna at 06/04/2024 at 16:59 UTC

3 upvotes, 1 direct replies

I'm a bit unsure if I am testing the same version since it doesn't quite look like this when I click “try it out”, but anyway ...

With old.reddit, and also previously on the normal (new.)reddit, you could modify a post's flair on each individual post.

For example, on our subreddit we have some default (moderator only) post flairs that says

• “Removed -- Rule 1”,
• “Removed -- Rule 2”, etc.

And earlier it was very easy to click one of these, then in the text input (in the flair selection popup) modify this from the default into for example

• “Removed -- Rules 1, 2, 5 and 7”

Or variants of this, depending on the post was removed, or not following a rule. When not following a rule we often instead of removing, simply add a manual flair tag to specify why it was accepted.

Doing it like this now longer works, unless I use old.reddit. First it didn't work directly on the main subreddit feed, but it still worked in the mod queue. Now it doesn't work in the mod queue either, and based on this new updated look, the lack of this (for me helpful feature) is either intentional or overlooked.

Comment by MidAmericaMom at 10/04/2024 at 13:55 UTC

3 upvotes, 0 direct replies

Just a comment.

Support on mobile? I need This above all.

I Cannot use the computer at work for non work.

I rarely touch my own, at home.

Comment by VladWard at 11/04/2024 at 02:08 UTC

3 upvotes, 1 direct replies

Just getting around to trying this out since I mainly mod on mobile.

First impressions:

Overall, I like it. Compact view is a huge improvement over Card. I'm particularly happy with the way it leverages horizontal space.

The ability to zoom in on comment context is pretty spot-on. One of my struggles with the new Mobile mod queue is that quotes aren't easily distinguished from new text in a comment. The new Desktop queue handles this well.

This might be a small thing, but being able to select the sub that the Queue Insights panel displays stats from is huge for me. I was getting no value out of the previous panel because I couldn't find a way to change which sub it was pulling data from within the queue.

There are a couple things I've noticed that could use some work:

• When a user has a description in their profile viewed through the Mod Queue, clicking 'See More' to expand the text results in that text overlapping with the 'See Less' button. This seems to happen regardless of how much horizontal resolution I give the window.
• The User Actions hover modal takes longer to pop-in than to pop-out. The pop-in is *just* long enough to pop-in that I've accidentally hit the 'Mute User' button a couple times when trying to click on the next comment in the queue. I'd prefer if it popped in at least as fast as it pops out.
• Youtube videos linked in posts cannot be viewed in-line in Compact mode. Clicking them opens a new tab. I'd prefer to have these popped open in a new vertical segment the way comment context and user profiles behave now.
• Card view still makes very poor use of horizontal space. I don't know if there's much planned for this as legacy UX, but since it's currently the only way to watch Youtube video posts within the queue I'll call it out.

Comment by arcii at 04/04/2024 at 04:35 UTC*

6 upvotes, 3 direct replies

Thanks for the new UI! I plan on switching to these, but here are smaller and larger issues. I put priorities based on how much I'd want something.

• *What I already really like**

• **Mod log in sidebar:** no more hovering over a tiny target and hoping I don't move my mouse too far!
• **Better use of space:** there's no left/right sidebar that I never used!
• **Longer pages:** loading more items at a time to reduce the need to use the "Next"/"Previous" page button is very nice

• *Easy**

1. **P2: Move reason on large screens to the left on wide screens.** On extra-wide screens, the reason is on the right, whereas the buttons are on the left. This makes me look really far to the right for the most important piece of information. See screenshot[1]

2. **P1: Remember "Lock Thread" setting.** I'm used to all removal reason threads being locked. I don't want to have to re-check the box every time. See screenshot[2]

3. **P2: Default to seeing comment in context.** A lot of the time, when I remove a single reported comment, it's in a thread with people flaming each other. I want to be able to remove all of them. Right now, I have to click "Single comment thread" to show everything, and the original reported thread. Ideally, the main comment would be highlighted in some way (yellow background?)

4. **P2: Make the "Select a Removal Reason" dropdown keyboard-selectable.** It'd be great if it worked like normal select dropdowns and worked with keyboards. Then, I can type the number of the removal reason instead of having to scroll down to it. Even using a native HTML select would be better in accomplishing this than the current custom control used.

5. **P2: Green checkmark appearing/disappearing next to message field appearing is annoying and changes width.** When I'm typing, it looks like this[3]. When I've filled in a reason and unfocus the field, it looks like this[4], which shows a pretty useless green checkmark and shifts the content a bit. This makes it annoying to click back at the same spot if I spot something I did something wrong.

• *Medium-difficulty**

1: https://imgur.com/uEoBrjj

2: https://imgur.com/FX4UYEN

3: https://imgur.com/Vn5pNAK

4: https://imgur.com/tVyZSsG

1. **P0: Add keyboard shortcuts.** This would be the biggest game-changer. Being able to click "R" to remove, and then enter a number for the removal response. Alternative, "A" to approve, and "J"/"K" to go to next/previous, "X" to select, "Esc" to deselect, etc.

2. **P2: Show if it's user we'd banned before or has mod notes with icon.** I really appreciated the pink ban-hammer or the grey notes icon next to users who'd previously been banned. It tells me to take a closer look.

3. **P2: Preload images in image-and-text posts inline instead of requiring a click.** Preload large posts inline, instead of making me open it in a sidebar would be ideal. This seems to happen for some but not all image posts. I don't want to have to wait 1-2 seconds for the content to load each time I want to read a post, if I can help it. This includes NSFW or spoiler-tagged posts. I'm a moderator, so I can take it!

4. **P3: Clicking on the yellow/red box to see previous actions takes longer to load than before.** Before, expanding it was instant. Now, it takes a second to load.

• *High-difficulty**

1. **P2: Automated LLM-based scoring of reported content based on my past moderation actions.** There are a few rules that are content-independent - mostly people flaming or asking short questions that should be done in a sticky. Classifying a comment/post as such is definitely within the means of GPT-3.5 (I've thought of building this myself), but could be faster

Hope this helps!

Comment by LinearArray at 03/04/2024 at 20:07 UTC

10 upvotes, 0 direct replies

Awesome, glad to see this going public!

Comment by anonboxis at 04/04/2024 at 04:14 UTC

2 upvotes, 1 direct replies

Excited to test this new Mod Queue out ASAP!

Comment by [deleted] at 04/04/2024 at 05:39 UTC

3 upvotes, 1 direct replies

Reddit's newly revamped Mod Queue works really well! It would be nice to have page numbers to choose from when turning pages

Comment by SampleOfNone at 04/04/2024 at 07:11 UTC

2 upvotes, 1 direct replies

u/lift_ticket83 We have a flair bot, in old new, if I want to trigger multiple flair actions, I can do so by changing the flair multiple times within the post flair menu. In new new reddit, that’s not possible because the menu immediately closes and I have to reopen it multiple times. Can something be done about that?

Another thing, NSFW images get blocked. That’s of course perfectly fine for a lot of subreddits, but for subreddits that are SFW but does allow certain NSFW images, it’s freaking annoying to having to click on the post just to see if it’s suitable NSFW, especially if Reddits auto tagging gets it wrong. Is there a setting in the works that mods can choose to see NSFW images in the queue or could the user account setting simply be applied in the queue?

Comment by Jazzlike_News_4468 at 07/04/2024 at 08:40 UTC

2 upvotes, 1 direct replies

Is the 'need review' tab equivalent to the 'unmoderated' tab of the of mod queue?

Comment by arcii at 17/04/2024 at 07:21 UTC

2 upvotes, 1 direct replies

I wanted to mention that the new release of the mod queue (yesterday? today?) fixes a bunch of the original issues!

In particular (from my previous comment[1] and reply 1[2], reply 2[3] - note that there are some other issues that don't seem fixed):

1: https://www.reddit.com/r/modnews/comments/1bv2r05/comment/kxyv2cn/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

2: https://www.reddit.com/r/modnews/comments/1bv2r05/comment/ky5767c/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

3: https://www.reddit.com/r/modnews/comments/1bv2r05/comment/kz6oazy/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

• The report reasons are now right next to the comment on large screens
• Going back from another post now returns you to the right tab on the mod queue screen!
• The green checkmark in removal reasons that moved the input area is gone!

I thought I'd report a few more bugs while I'm at it:

• **P3 (but still noticeable):** Opening up the removal reasons modal takes some time and briefly shows a loading spinner, seemingly because there's a network call to reload the removal reasons
• **P2:** Clicking some usernames opens up the user page (like a normal link) instead of the sidebar showing more information about them. This seems very inconsistent, but generally, if a username shows up multiple times on the same page and one of them doesn't open the sidebar, then all occurrences of the same username on that page won't open the sidebar. On the other hand, clicking the same username on another page will successfully open the sidebar * If I open up the user's comment and then click their username in there, it does consistently open in the sidebar though
• **P2 (unrelated to mod queue):** Creating links and bullet points in the new Reddit rich-text editor is harder: typing `- ` or `* ` no longer create bullets, and Cmd + K no longer brings up the link UI

Comment by iKR8 at 19/04/2024 at 08:17 UTC

2 upvotes, 0 direct replies

I don't believe I'm saying this now, but new.reddit is literally so so much better than whatever that sh.reddit is.

Please do not go and phase it out, cause sh.reddit is literally so horrible and has tons of wasted space and missing features.

Comment by trebmald at 06/04/2024 at 21:02 UTC

2 upvotes, 0 direct replies

WTF is wrong with you folx? When are you going to understand that why the majority of moderation done on Reddit uses old Reddit? Heavy-duty moderation is done on desktop, and the majority of our custom tools are designed for old Reddit on desktop. Why the hell do you keep trying to shove some mobile centric piece of crap down our throats?

My apologies for being terse, but many of us are getting tired of this. How many times does this need to repeat ourselves?