Another Mod Queue 2024 update

https://www.reddit.com/r/modnews/comments/16hw505/another_mod_queue_2024_update/

created by lift_ticket83 on 13/09/2023 at 19:21 UTC*

0 upvotes, 32 top-level comments (showing 25)

Howdy, mods

In August, we shared our plans[1] to revolutionize the desktop moderator experience on Reddit. Today, we want to continue that conversation, share some additional designs we’re working on, and address some feedback we received.

1: https://www.reddit.com/r/modnews/comments/15rxkbn/announcing_a_new_desktop_moderator_experience_and/

*Mod Queue 2024**

One of the key points we’re trying to improve on is striking the right balance between a mod queue that is too busy vs too simplistic. After our last post, we heard from several mods who liked the density of our designs and other mods who felt they were too busy, cluttered, and included too much information, thereby increasing the cognitive load. Based on that feedback, we are exploring customizations that make the queue work for all moderators.

When mods first visit the queue, we want it to be a familiar and easy-to-understand experience. Much like Old and New Reddit, you only see the queue at first. You then can click on either the post/comment or a username to expand the post detail or user profile respectively.
Key actions will be consistently placed so that mods can efficiently work through their queues.
Mods can customize their mod queue experience to suit their individual workflows best. From the primary queue, mods will be able to load additional information and contextual panels to help inform their decisions. Mods will also be able to toggle on/off the capability to “reduce visual indicators.”

In the video below, we walk through the basics of using the new mod queue as well as some of the customization options we’ve explored so far.

https://reddit.com/link/16hw505/video/olhu3xxzo2ob1/player

We’d love to hear any feedback on this experience. In particular, we’d love to know:*

*What else would you like to see in the vein of customizations to the interface?*
*Are there other things you’d like to see impacted by a feature like “reduce visual indicators”?*

*What about mod customizations and extensions?**

Since the dawn of Reddit, users have been able to build and integrate tools to support their individual desktop experiences on the platform. We don’t want that to change and mods will be able to utilize Reddit’s Developer Platform[2] to build, share, and integrate new mod features into this updated experience. Furthermore, we’ve engaged the folks at r/Enhancement and r/Toolbox to start a conversation and discuss how we can best work together and continue supporting them on this new platform.

2: https://support.reddithelp.com/hc/en-us/articles/14945211791892-Reddit-Developer-Interfaces

*Timelines**

As a reminder, this new mod experience will replace new.reddit entirely in early 2024. We have much more information to share with you before then, and you can expect to see more updates of this sort over the coming weeks and months. We welcome any and all feedback, and we’ll be sticking around to respond to your questions and comments.

Comments

Comment by TwistedWitch at 13/09/2023 at 19:33 UTC

48 upvotes, 2 direct replies

I'd quite like it if I could still see removed comments and the username involved in the android app again. It's impossible to keep track of bad actors if I can't actually see them once they've been actioned.

Comment by [deleted] at 13/09/2023 at 20:14 UTC*

97 upvotes, 1 direct replies

[deleted]

Comment by Zaconil at 14/09/2023 at 03:19 UTC*

15 upvotes, 1 direct replies

If I click "ignore reports" it should remove it from the mod queue. I shouldn't have to approve it to get it to go away. Both ignoring and approving just clogs up the mod log and is unnecessary clicks. Ignoring reports should be implied approval without actually approving it. If I want to approve the content I'll just outright approve it. Approving content should also act as ignore reports as well so that it doesn't reappear in the mod queue.

Maybe I'm just overthinking it because I like a mod log that doesn't have redundant actions and having content reappear in it because users are just mad at what someone said.

edit: like literally right now. I woke up to a comment that was removed by reddit in my mod queue. I have no choice but to "approve" of it to leave the queue. It is irritating.

Comment by Mr_Blah1 at 13/09/2023 at 23:38 UTC

52 upvotes, 0 direct replies

When is spez getting dismissed for gross incompetence? His ample posterior does not deserve a paycheck, nor any kind of golden parachute or severance package.

When is the API price getting fixed so that 3rd party apps can exist, and so blind people can use their own subreddits?

When is Reddit.inc going to send an official apology to the developer of Apollo? We all heard the phone call.

When is reddit going to stop bullying subs into being SFW and stop forcibly repoening subs or extorting subs into reopening?

When are the reddit coins that admin just stole from everyone going to be returned?

Comment by HangoverTuesday at 13/09/2023 at 19:48 UTC*

71 upvotes, 2 direct replies

relieved screw elastic impolite obscene run wrong intelligent offer cover `this message was mass deleted/edited with redact.dev`

Comment by stacecom at 13/09/2023 at 21:34 UTC

44 upvotes, 2 direct replies

Why in heaven's name would you move the "Approve" button into the "Remove" column after removing something.

Don't move buttons! It causes misclicks!

EdIt: Oh dear lord, and changing the color so it looks like the remove button as well? I do not understand why people think moving (and **changing**) clickable elements is a good idea.

Comment by [deleted] at 13/09/2023 at 20:59 UTC

9 upvotes, 0 direct replies

[deleted]

Comment by Bill_Money at 14/09/2023 at 00:50 UTC

17 upvotes, 1 direct replies

simple take toolbox and copy it EXACTLY that's what most mods want!

Comment by lulfas at 13/09/2023 at 19:34 UTC

64 upvotes, 0 direct replies

Is reddit considering officially changing the name of Mods to "Landed Gentry" per the current CEO's interviews?

Comment by midir at 14/09/2023 at 07:33 UTC*

6 upvotes, 1 direct replies

NGL this seems to be missing a lot of the traditional action buttons, and the item URLs are not displaying either. Instead of full functionality you've added useless blank padding.

Comment by Petrarch1603 at 14/09/2023 at 10:24 UTC

8 upvotes, 0 direct replies

Why did you remove the ability to sort by 'new' on the mobile app?

Comment by WizKvothe at 14/09/2023 at 05:32 UTC

6 upvotes, 1 direct replies

This is definitely going to be a nice update. But what about the accessibility updates on the official app? We were told features like native modmail will roll in September or something alongwith other things however I don't see any updates regarding them for quite a while now. Ik, you might not be the person handling that aspect of update but any ideas why it's taking time for them to roll and when will such features take off on the app?

Comment by parsifal at 13/09/2023 at 22:11 UTC

19 upvotes, 0 direct replies

Fire pez

Comment by electric_ionland at 14/09/2023 at 09:57 UTC

3 upvotes, 0 direct replies

It actually looks decently nice?

Is there a timeline for the developer platform? I feel like I signed up on the waiting list something like 9 months ago.

Comment by Kvothealar at 14/09/2023 at 18:47 UTC

5 upvotes, 0 direct replies

I've been trying to moderate using the mobile app and it's just horrendous compared to moderating from Apollo. I thought I would get used to it over the last couple months, but I've just given up.

I've been moderating for almost 10 years now and had mod actions in the range of 1000-2000 per month. I'll be deleting the app today, and probably stepping down from most moderating obligations in the next couple weeks. This was honestly never a good use of my time, but at least I felt valued in the past so it felt worthwhile. That feeling isn't there anymore.

Comment by telchii at 13/09/2023 at 19:50 UTC

7 upvotes, 1 direct replies

Does/Will the updated queue have bulk actions? My sub's queue often builds up and gets emptied every so often using bulk actions. Options to select N items or items older than Y would be great. (FWIW it's definitely monitored, but buttons don't get clicked.)

Also, is there a timeline for the dev platform access? It comes up in like every post, but this wait-list feels perpetual.

Comment by paskatulas at 13/09/2023 at 19:31 UTC

16 upvotes, 2 direct replies

Thanks for trying to make a Reddit better.

However, I'd recommend adding option like "Last ban reason: Harassment" on user profile (when accessing from queue) & something like "Last & Most removal reason(s) applied to post/comment". It would be great!

Comment by julian88888888 at 14/09/2023 at 02:37 UTC

6 upvotes, 0 direct replies

sad that the spam detection isn't good enough to automatically remove things. Even in your example "t-shirt" submission is a common bot post.

Comment by ANGR1ST at 14/09/2023 at 04:11 UTC

4 upvotes, 0 direct replies

Gonna need the normal browsing experience on "new reddit" to not suck before I consider this.

Comment by Szeraax at 14/09/2023 at 04:58 UTC

2 upvotes, 1 direct replies

I don't use new reddit, but does this modqueue live update if another mod approves/removes an item while I'm sitting in the queue? Or is my only indicator "other mods who are here" at the top?

Comment by audentis at 14/09/2023 at 08:29 UTC

2 upvotes, 0 direct replies

When will the spam report reasons actually start sounding human, and actually include something that covers the main "spam category" of commercial activity being pushed inappropriately?

Comment by PussyWhistle at 14/09/2023 at 13:46 UTC

2 upvotes, 0 direct replies

Why are we now not able to sort posts by hot/best/top in communities we moderate on the mobile app? It defaults to "new" and doesn't allow you to change it, which is not the case when I view subreddits I don't moderate.

Comment by hacksoncode at 14/09/2023 at 17:12 UTC

2 upvotes, 0 direct replies

I'm just glad that mod toolbox got everything working correctly with mod notes before they stopped working on it actively.

I loath reading reddit on new and the app (I prefer to hide everything I don't want to look at so I never have to see it again in my feed, and this is excruciating on new/app).

But I do most of my moderating while I'm reading, and having to open a new window on new and adjust to the utterly different interface just to operate on the queue is annoying.

Comment by Nittyberry1 at 17/09/2023 at 15:44 UTC

2 upvotes, 0 direct replies

This would help us all.

Comment by C47man at 14/09/2023 at 16:30 UTC

2 upvotes, 0 direct replies

Fire spez, bring back 3rd party API. They did a far better job of streamlining the mod experience, and you guys just cannot seem to get it right. Ffs the app doesn't even let you ban someone directly. I find a racist in the queue and it's literally easier for me to wait until I get home to ban them on desktop.

Bunch of clowns.