Announcing Mod Insights and rule management on iOS and Android

https://www.reddit.com/r/modnews/comments/14rgs5n/announcing_mod_insights_and_rule_management_on/

created by lift_ticket83 on 05/07/2023 at 17:07 UTC

0 upvotes, 31 top-level comments (showing 25)

Once again, calling all mods and data junkies…

In March we launched Mod Insights[1], a new tool designed to give mods a better understanding of the activities that occurred within their community. Today we’re excited to announce the launch of this feature within our native iOS and Android app.

1: https://www.reddit.com/r/modnews/comments/11k9rv0/announcing_mod_insights_a_new_data_tool_for_mod/?sort=new

*A refresher on Mod Insights**

You can access Mod Insights via your mobile Mod Tools shield. Once there you’ll see that Mod Insights features three main sections about your communities:

Community Growth: This section will showcase information about traffic and membership growth. Within this tab, mods will be able to view data around community page views, community unique visits (broken down by platform), and subscriber growth.
Team Health (coming in the near future): This section provides an overview of the entire mod team's activity and includes an individual activity breakdown for each of the mods on the team. Mods will also have access to modmail stats and be able to check recent modmail activity to get a sense of how busy it is.

https://preview.redd.it/kj0odw6gh6ab1.png?width=1568&format=png&auto=webp&s=114661f5541b3dbe519f64ce7bcf15a561ae10c6

Community Health: We’ve dedicated this section to highlighting whether the rules and filters within your community are functioning as they should. It includes an informative overview of content approvals and reports and displays trends over time for post approval rates, comment approval rates, and user reports.

https://preview.redd.it/5tmda3jlh6ab1.png?width=736&format=png&auto=webp&s=510e470bd57bf0c7f0814ec848bf83dcd235e491

For each of these sections, you will be able to see data going back for the last 7 days, 30 days, and 365 days.

*The future of Mod Insights**

We are currently in the process of designing Mod Insights 2.0, which will incorporate some of the feedback mods previously shared with us (thank you to everyone who shared their ideas with us). Later this summer we will be adding accessibility features as detailed here[2]. We also think it would be helpful to incorporate data showing Post Guidance[3] effectiveness within Mod Insights. While we’re in this stage, we’d be interested to hear your feedback using this feature. Please let us know in the comments below.

2: https://www.reddit.com/r/modnews/comments/14he7nz/accessibility_updates_to_mod_tools_part_1/?sort=new

3: https://www.reddit.com/r/modnews/comments/149gyrl/announcing_mobile_mod_log_and_the_post_guidance/

*Mobile Rules Management**

We’re also pleased to announce that we launched the ability for mods to now manage rules on mobile. This capability launched last week on Android and is rolling out today on iOS. Mods can now add, edit, reorder, or delete rules from their mobile device by accessing the “Rules” tab within the Mod Tools shield.

https://preview.redd.it/lzsg7uhph6ab1.png?width=2298&format=png&auto=webp&s=72f45c06fb576b3e0b7a2b381d0f1bded0b030da

*Upcoming mobile launches**

In the coming months, you can anticipate the below mobile mod tool launches. We’ll be sure to announce these here as they launch:

Enhanced Mobile Mod Queues (improved content density, focus on efficiency and scannability) - launching in September

https://i.redd.it/bjem6jcsh6ab1.gif

Native Mobile Mod Mail - launching in September

https://preview.redd.it/mj8sf7puh6ab1.png?width=2582&format=png&auto=webp&s=558f35b72f61b541ff149b084ae7fb2e3b865927

If you have any questions or feedback about these features, we’d love to hear from you in the comments below.

Comments

Comment by Ghigs at 05/07/2023 at 17:30 UTC

144 upvotes, 1 direct replies

How about the kind of mod insights we really want. When a user gets something reported, stick their karma in sub on report, or maybe percent of recently removed posts, how old the account is, etc. All this is public information, but we have to stalk their profile to figure it out. Why? Why can't mods just see these user stats right on the reports?

Comment by VladWard at 05/07/2023 at 17:41 UTC

41 upvotes, 1 direct replies

Will these enhancements to the mobile mod queue make it easier to either navigate directly to a comment or view its parents/replies in the queue?

Right now, when a thread is sufficiently dense, clicking on a comment to navigate to it from the queue is a coin toss between actually loading the comment in thread and being tossed to the top of the post and having to dig for it manually or navigating by viewing the poster's profile.

Comment by ibid-11962 at 05/07/2023 at 18:28 UTC

57 upvotes, 1 direct replies

We've gotten many messages from a reddit admin telling us that we have no active moderators when the team health page identifies about a dozen active mods.

Is this an error in the team heath page or does reddit admin not have access to this data?

Comment by Tevesh_CKP at 05/07/2023 at 18:02 UTC

50 upvotes, 4 direct replies

When will you deal with the onslaught of ChatGPT bots?

What idiot thought it would be a good idea that people can forgo making an account and instead have a random username generated for them? Will we be able to bar such an obvious oversight?

Comment by Incognito_Mermaid at 05/07/2023 at 17:44 UTC

16 upvotes, 1 direct replies

I have seen on the iOS app just in the past few days that when I scroll on the Home page, it doesn't show that a post has reports on it. I encountered this specifically yesterday on a post I knew had. When I clicked on it, it showed the reports, but not when just scrolling. As seen in these censored photos with the same time

This change is making mobile moderating even more difficult than it has been compared to desktop. Is this a temporary thing or will this continue to stay?

Comment by andrewthetechie at 05/07/2023 at 17:21 UTC

77 upvotes, 1 direct replies

Have these features been reviewed by a CPWA for accessibility to insure that disabled redditors are able to use them?

Comment by itsnotnews92 at 05/07/2023 at 17:55 UTC

63 upvotes, 3 direct replies

It's really sad that Reddit is "excited" to announce the upcoming September launch of a feature that Apollo already had for *years*. Official app users, how on earth have you been using mod mail on mobile??

Comment by Mathias_Greyjoy at 05/07/2023 at 21:22 UTC

25 upvotes, 0 direct replies

YAY! The ✨ Reddit Mobile app™ ✨ is getting tiny updates that third party apps have had for years! *I clapped! I clapped when I saw it!*

Comment by xSaviour_N at 05/07/2023 at 17:36 UTC*

20 upvotes, 0 direct replies

How about adding flair reorder + sidebar widget reorder on mobile the only way to do this is from pc.

Edit: Reddit mobile app is so slow it takes like minute to load mod feed and subreddits[1]. When I browse from incognito on mobile the app works fine but when I switch back to my main account it becomes laggy and slow and comments don't even show most of the times I get the error and then it brings me back to settings.

1: https://i.imgur.com/3QM8vrw.mp4

One more thing mod feed should be about mod tool can't even view post properly I have to tap on top to open the post since down side is spam/remove/approve buttons now.

I know this is not the feedback this is more like a complaint about the app.

Comment by julian88888888 at 06/07/2023 at 02:55 UTC

8 upvotes, 1 direct replies

mods will be able to view data around community page views, community unique visits (broken down by platform), and subscriber growth.

so what? how does this help me mod?

Comment by Mattyi at 05/07/2023 at 17:33 UTC

17 upvotes, 1 direct replies

In native mobile modmail, will tapping a user's username inside a mail mssage bring up their user mod history card? Is that what I'm seeing in this last image?

Comment by hacksoncode at 05/07/2023 at 20:12 UTC

17 upvotes, 0 direct replies

If you have any questions or feedback about these features, we’d love to hear from you in the comments below.

If you'd waited to spring the API nonsense until after the mod features roadmap was completed in the native app... you'd have gotten way less shit for it.

Comment by antoniosrevenge at 05/07/2023 at 17:36 UTC*

8 upvotes, 0 direct replies

Does posts/comments “published” include those that are then “removed”? How are “published” and “removed” defined? (Edited to clarify question)

Comment by RJFerret at 05/07/2023 at 17:49 UTC

14 upvotes, 0 direct replies

Turns out your mobile app isn't available on my tablet (likely only does newer OS I'd assume) so your work is wasted on me sadly.

Comment by hoyfkd at 06/07/2023 at 03:10 UTC

7 upvotes, 1 direct replies

Another 3 or 4 years and the official app will have feature parity with the final version of the 3rd party apps that no longer exist. At least we are seeing more ai bot spam, so there's that!

Comment by audentis at 06/07/2023 at 09:24 UTC

7 upvotes, 0 direct replies

Okay. Now when can we expect feature parity with what you took away?

Comment by Shachar2like at 05/07/2023 at 17:40 UTC

13 upvotes, 0 direct replies

I guess that with the new API changes and 3rd party apps ceasing to exists you have to invest more resources in the app. And surprisingly around %50 of the users in my sub are using an app.

But I don't use it, I use it rarely. I'm just wondering when windows will get more love back :(

Like new mod tools, adding an official warning options for mods besides banning (sort of a copy of toolbox mod macro combined with user notes recording and possible additional action taken on X warnings). That might be beneficial to the platform.

I guess we'll have to wait around a year for app development to stabilize somewhat

Comment by Cheesehund at 05/07/2023 at 18:16 UTC

23 upvotes, 0 direct replies

You can’t distract us from the evil shit you’ve pulled off

Comment by j1ggy at 05/07/2023 at 18:51 UTC

5 upvotes, 0 direct replies

Why do some users have the Moderation Log option above Insights in their Mod Tools while others don't? I need it to verify ban evasion because your ban evasion filter still flags people who were unbanned within the last 24 hours.

Comment by double-you at 06/07/2023 at 10:11 UTC

6 upvotes, 0 direct replies

Executive level statistics unfortunately do not tell us much about what is happening in the community. But they are easy to gather and display.

Could we have statistics about the distribution of text, video, image posts and the distribution of lively discussion for each?

If you want to give statistics about removals, do tell us the distribution across removal reasons (or lack there of), and if there was a moderator comment in the thread. And which type of material was removed and why.

Give us statistics about the distribution of posters per timeframe and discussion.

And indeed tell us about the delinquents. Whether a person was ever banned before and when and for how long. Where do they stand in the sub, regarding posts and upvotedness and the amount of discussion.