106 upvotes, 3 direct replies (showing 3)
View submission: Accessibility Updates to Mod Tools: Part 2
I just want to make sure more admins see many of the existing bugs that still exist in the moderator workflow on mobile. I posted this 4 days ago to Mod Support.
This is the Current Experience Moderating on Mobile
I want the admins to understand fully, that while it's technically possible to most things on mobile these days why mods *don't want to*. The issues with your app simply don't exist with third party developers that we are used to using, and some of what your app still lacks, they, and other tools have had for years. When the first party app is too tedious and frustrating that it makes you quit and open your third party app, you're simply not ready to close that door.
I'm appreciative of the changes (many of which go back more than a year). But you are seriously not ready on this timeline.
I will simply be moderating less, and at best, increasing the amount of response time, not just in efficiency but also in that I'll just wait until I can get to a desktop so I won't have to put up with the tedium and frustrations of the mod queue on mobile.
Why can't I preview markdown formatting before submitting a response? *come on*. Your own mobile mod queue doesn't even support markdown...
Comment by familynight at 30/06/2023 at 21:55 UTC
30 upvotes, 1 direct replies
That's a great post. I've been frustrated with a lot of the same issues when I've recently tried out the app for modding in anticipation of losing RiF.
Clicking an item in Mod Queue Doesn't Show the Comment or Context
This one is so incredibly annoying for comments in big threads. It's pretty common to see reports for slap fight arguments that go on for awhile, and figuring out the context for a reported comment that is way down a thread and like 25 replies deep is just horrible. I tried it one day with a large contentious thread, and I couldn't even find the reported comment. I can't imagine what it would be like to use the app for modding a huge discussion-focused sub.
And yeah, I absolutely agree that the main result of forcing the shutdown of 3rd party apps is going to be making mods generally less responsive. This isn't even a protest or something. When the moderation experience sucks, there will be less moderation.
Comment by [deleted] at 01/07/2023 at 02:31 UTC*
-10 upvotes, 1 direct replies
[deleted]
Comment by eaglebtc at 01/07/2023 at 19:36 UTC
1 upvotes, 1 direct replies
There's also no mod log in the official app. You can't see what your fellow mods did recently, and perhaps override them if necessary. Apollo had this nailed down.