Comment by lift_ticket83 on 06/06/2023 at 16:20 UTC

-59 upvotes, 8 direct replies (showing 8)

View submission: Improvement to the mobile Mod Queue

This is also on our roadmap, and part of our plans to improve the navigation and add more context between the Mod Queue and the post details page. We also plan to add this context directly within the Mod Queue. This will launch before the end of the year.

Replies

Comment by Beeb294 at 06/06/2023 at 17:31 UTC

105 upvotes, 0 direct replies

This is also on our roadmap,

One thing I'm not sure you've acknowledged is that, regardless of whether or not something is on your roadmap, people are using these functions right now.

Saying "it's on our roadmap" in the current situation is telling us "we are going to take these tools away from you, and we're planning on having them back maybe in the future. Those of us who have experienced software development know that "it's on the roadmap" is not a promise that it will actually be developed, and that it will be developed in a reasonable time frame for us.

We read it as "reddit will take this functionality away from you, and reddit is not doing anything to guarantee it will come back, never mind work as the current version does." And to us, that's a problem.

Comment by BicyclingBro at 06/06/2023 at 19:11 UTC

34 upvotes, 0 direct replies

I know you're not allowed to actually have thoughts, but a non-trivial part of why people are so annoyed here is that you guys can't have have the decency to acknowledge that this sucks for us.

Obviously this is about killing third-party apps and generally everything possible to monetize the platform. Everyone is perfectly aware of that, and we know you are as well. But rather than actually acknowledge that, you're pretending that an adequate response to yanking away all of our tools for the sake of profit is to vaguely promise that some loose replacements are on the roadmap, eventually.

Now, you're not an idiot, and so know that. I imagine it's frustrating for you as well. But pretending that this is an adequate response, and that the company really cares about any of us is frankly a little insulting. We also aren't idiots.

Comment by Qu1nlan at 06/06/2023 at 16:29 UTC

79 upvotes, 0 direct replies

It would be quite helpful for moderators, who manage the safety of your website, if you could not take away the tools we actually need and use while promising replacements "on our roadmap" at a non-specified date.

If you're going to break the things we need it'd be great if you gave us replacements *first* instead of "later, we swear".

Comment by ItalianDragon at 07/06/2023 at 00:51 UTC

17 upvotes, 0 direct replies

This is also on our roadmap

Oh you mean like how Epic Games had the shopping cart feature on their roadmap for their Epic Games Store and it only took them ***3 years to add it[1]***.

1: https://www.theverge.com/2021/12/9/22826563/epic-games-store-shopping-cart

I don't know how else I can break the new to you but here goes: does it looks like this is the kind of feature us admins, who weed through the shit for you and keep this site functional, have the luxury to wait just as long ???

It's crystal clear that you had planned to axe the 3rd party apps while offering ***NONE*** of the features even the most basic 3rd party client offered.

To call these updates "pathetic attempts at gathering some goodwill again" would be putting it VERY mildly.

Oh and I'm writing this on Relay, from my trusty Samsung Galaxy S9.

Comment by Scooby359 at 06/06/2023 at 19:11 UTC

21 upvotes, 0 direct replies

And yet third party apps can do this now. But you're pulling our access to those apps without replicating basic features in the official app first. It's an absolute shambles.

Comment by Steps-In-Shadow at 07/06/2023 at 15:16 UTC

6 upvotes, 0 direct replies

We don't need a "roadmap". That's just a wishlist lol. We need an actual concrete achievable schedule. You understand this and are effectively PR and not allowed to acknowledge it, I get it. I'm writing this as a nugget of targeted quotable mod user feedback you can take to whoever actually makes decisions. Which they'll ignore but here's another straw for the pile.