-49 upvotes, 3 direct replies (showing 3)
View submission: API Updates & Questions
By “reasonable scale” we mean bots that meet our developer terms and rate limits. We’ll make exceptions for beneficial use cases that aren’t burdening our systems. If your app needs to run at a scale above the published rate limits, let us know; if it adheres to our terms and is a legitimate mod bot, you most likely do not need to pay–we’ve already got a few exceptions in place.
If you are concerned or confused, get in touch with us, and we will work with you to remove any hurdles as quickly as possible.
Comment by lowkeyterrible at 05/06/2023 at 21:05 UTC*
58 upvotes, 0 direct replies
Thanks for your response. I understand you're not the one who has set these policies, and you're handling the thread as well as you can do after being put in this kinda impossible position.
Most mods aren't developers, and we rely on Reddit making the infrastructure available to 3rd party developers with minimal issue. Given that we provide Reddit revenue by being a free source of labour, we also cannot be expected to financially support the tools we use to do this job, which is why pricing is an issue for users like us as well.
For vital tools like /u/SafestBot and others, which have both no native equivalents and absolutely no plans to develop any, what is Reddit's plan when this impacts moderators?
Without tools like /u/SafestBot, my subreddit would need to spend hours of time creating custom regex filters, pump crowd control settings to maximum everything, and then spend even longer manually going through the resulting mod queue. Right now, it's pride month, so we're getting back-to-back brigades alongside increased traffic from legitimate users, and /r/me_irlgbt is already being pushed to its limit WITH 3rd party tools.
What response does Reddit have for this user group, who now have to hope that 3rd party devs are wealthy enough on their own to afford the pricing structure laid out? A pricing structure which is not in line with market values, it must be said. I appreciate the promise of further moderation tools, but these tools still aren't enough.
Comment by Kryomaani at 06/06/2023 at 12:12 UTC
19 upvotes, 0 direct replies
“reasonable scale”
If you are concerned or confused, get in touch with us, and we will work with you to remove any hurdles as quickly as possible.
Meanwhile your actual dev facing admins are telling 3rd party devs they are on their own and lying about how no big company provides help with their API:
Having developers ask this question of themselves is the main point of having a cost associated with access in the first place. How might your app be more efficient? Google & Amazon don’t tell us how to be more efficient. It’s up to us as users of these services to optimize our usage to meet our budget.
I don't know who do you think you're fooling with this nonsense at this point. Trying to sway us with this honeyed PR BS while you're publicly telling third party developers the exact opposite is not going to succeed.
Comment by ImSean at 05/06/2023 at 20:59 UTC
31 upvotes, 0 direct replies
Per the developer terms and rate limits, could you speak to u/safestbot as a specific example of where this falls within those limits? Is this even a blip on your radar or does it have a substantial/noticeable impact?