324 upvotes, 4 direct replies (showing 4)
View submission: API Updates & Questions
This is ludicrous. The Mod Community has been crying out for months and months for proper mod tools across all platforms - I cannot see the (proper) Mod Queue, the Reported Queue, the Removed Queue or the UnModerated Queue in the Android native app, and this is the reason I use Boost.
(I would actually use Boost for everything, but of course DMs and chats were never released on the API, so I have to use two apps, but that's irrelevant now)
To turn off third-party access before the native app has all Mod tools in it is just plain dumb - a large proportion of your (unpaid volunteer) Moderators are losing tools from their armoury with nothing to replace them.
You mention that there is a mod queue upgrade due out this week - any more details on this, or are all the queues properly serviced only in the September update ?
Have you fixed the borked chat Vs legacy chat issue yet ? Will I be forced to choose between functioning queues or a functioning chat if I allow the coming update ?
Comment by GodOfAtheism at 06/06/2023 at 00:22 UTC
72 upvotes, 0 direct replies
In r/imgoingtohellforthis (which was quarantined, and taken private in response) we had ticket(s? They wouldn't give us a ticket number so *who knows*?) in for *YEARS* about an issue with our description not being visible to users, causing those users to modmail us asking for access to the subreddit. Twice yearly (give or take) messaging to the admins got us nowhere, so after *multiple years* we simply deleted all the content on the subreddit, and took it public, approved submitters only, with a locked announcement stating what the description stated for years, and shocking literally no one, when people can read "No you're not getting in, don't message us", they will in fact not message us. We had to solve the problem the admins would not.
I have zero faith in admin promises.
Comment by fruitspunch-samuraiG at 06/06/2023 at 14:41 UTC
16 upvotes, 0 direct replies
We are doing this shit for free and they are getting richer and richer. Imagine reading the most fucked up things possible, seeing horrible shit absolutelly for free while they royally buttfuck us.
Comment by lift_ticket83 at 05/06/2023 at 20:39 UTC
-48 upvotes, 3 direct replies
You mention that there is a mod queue upgrade due out this week - any more details on this, or are all the queues properly serviced only in the September update?
Happy to provide a sneak peek - tomorrow we will launch and announce additional Mod Queue’s within our mobile app (“Removed,” “Reported,” “Edited,” and “Unmoderated”). We’ll also be including more context within Mod Queue’s by adding post titles to comments.
Have you fixed the borked chat Vs legacy chat issue yet ? Will I be forced to choose between functioning queues or a functioning chat if I allow the coming update
It sounds like you are referring to the “legacy chat” and the “chat” buttons in the chat tab on desktop web. Is that correct? If so, the “legacy chat” contains your one-to-one and group chats. There should be no current issues with one-to-one and group chats - however, if you are experiencing an issue accessing them or chatting, please let us know in r/modsupport.
The “chat” button contains chat channels that are subreddit-embedded chats. We’re currently piloting this with volunteer communities. If you aren’t seeing chat conversations in this section, it is because you are not in a community that is testing this feature. Happy to share feedback with the team if this was a confusing experience.
Comment by 1lluminist at 04/08/2023 at 12:02 UTC
1 upvotes, 0 direct replies
DMs have always worked fine in Boost, and I don't even think anybody other than spambots use chat... So really, no reason to use the official app lol