118 upvotes, 4 direct replies (showing 4)
View submission: Providing context to banned users
Stop me if you’ve heard this one before - a redditor walks into a subreddit, posts rule-breaking content, and is subsequently actioned for doing so. Confused and surprised, they message the mods asking what they could have possibly done to deserve such action.
The current signup for a new account on this site is like every other signup. "Here's a link to our TOS and a checkbox indicating that you totally definitely read them *wink*." and then no one ever actually reads them, and you've set them up for failure with poor UX flow.
Maybe a Kingdom of Loathing style quiz that each subreddit can custom tailor and a setting/flag indicating that users passed it would work somehow, then subreddits can use this flag instead of karma levels to filter users.
Please give us something to raise user literacy; I've been asking for this for literally years.
The thing you're implementing today is such basic functionality that Toolbox has had it for years. I always recommend for all my co-mods to include a link to the offending content for ease of discussion and for posterity.
This is such an incredibly basic feature that you should just be silently adding it instead of announcing the fact that it took so long. You're also dumping all this extra work in our laps by handing us ignorant users. Fix the cause of the problem, not the symptom.
Comment by [deleted] at 24/05/2023 at 16:36 UTC
66 upvotes, 5 direct replies
Literally just saw a user say yesterday, "oh, I don't ever read the rules. If I break them, the mods will probably just tell me."
I just- no words.
Comment by [deleted] at 24/05/2023 at 17:32 UTC
13 upvotes, 1 direct replies
[deleted]
Comment by lift_ticket83 at 24/05/2023 at 16:45 UTC
15 upvotes, 5 direct replies
Good news - we’re working on a few different solutions to tackle this issue. The one I’m most excited about it is coming very soon, and we’ll have an announcement detailing it in the coming weeks. Please stay tuned!
Comment by Jasong222 at 24/05/2023 at 18:30 UTC*
2 upvotes, 3 direct replies
This is kind of an impossible task. People subscribe to hundreds of subs (you're even subscribed automatically when you sign up). 1- All the subs have different rules, there's no way to read them all much less remember them all, and 2- then, when someone posts, it may be ages since they've read the rules. Of course, sure, you can try to encourage people to review the rules before they post, but again, it's just too easy to skip.
How often, in real life, do you come across situations where there is signage for something, but no one reads it. I kinda think that we've trained ourselves to block sensory input like that out of our minds. It's like advertising, in a way. There's so much of it, it's so prevalent and so not a part of the experience we want to have that we learn, train ourselves, to just ignore it.