2 upvotes, 1 direct replies (showing 1)
View submission: ModChat - What's on your mind?
Someone is sending scam messages to the members of the sub I moderate, what should I do?
Comment by Sephardson at 22/07/2024 at 15:18 UTC
3 upvotes, 1 direct replies
You can put up a general advisory post from your mod team with details describing the scam appearance. Encourage members to block and report the scammers.
Unfortunately as a moderator, you can not see or moderate DMs between other users. So when people get suspicious or spammy DMs, the recipient's reports will go to Admins for processing.
You also should avoid "naming and shaming" as that can cause harassment, which is against site-wide rules. So do not directly mention the scammers by name or username.