11 upvotes, 2 direct replies (showing 2)
View submission: Addressing the new video player
Ok well thank you for finally addressing some of the concerns regarding people complaints over the past few weeks.
I still don’t see one huge issue addressed which was the final straw that pushed me to a 3rd party app was what caused the app on iOS devices to massively drain battery and heat them up to potentially damaging temps. This issue has been resolved but is not acknowledged in this post at all. This went on for a full week with no notice or concern as to what was going on. No telling how many devices the app actually damaged.
What exactly did you all mess up and why did it take a full week to fix with no acknowledgment from the development team warning anyone about it? I know you all knew it was happening and you stayed radio silent and just continued to let people use their devices knowing it was draining the battery and heating to temps that were literally burning their hands.
Comment by rambleandromp at 02/08/2021 at 21:30 UTC
7 upvotes, 2 direct replies
The battery drain was not caused by the video player and was immediately turned off from the backend. If you are still having this issue with the app, please report via r/bugs or using this link[1].
1: https://reddit.zendesk.com/hc/en-us/requests/new?ticket_form_id=55345
Comment by [deleted] at 02/08/2021 at 19:37 UTC
0 upvotes, 0 direct replies
[deleted]