https://www.reddit.com/gallery/1hf350z
created by Wazzakkal on 15/12/2024 at 21:40 UTC
4 upvotes, 10 top-level comments (showing 10)
So I am wondering,my counselor was very fast to accept me into a PMP Program. I am using Villanova and was great until…I start asking for things—then things went down really really fast.
I asked her for a stand up desk(w an arm to hold a monitor), chair and a monitor.
She said NOPE! I need a doctor notes so I went to the doctor and got a note that was basically a sentence staying all this equipment was medically necessary. She denied it because the doctor note wasn’t good enough.
So I went back to doctor after writing the note myself. I emailed her the new note and she asked about space limitations but said she couldn’t get to anything until after the holiday. I feel like she is doing her job and getting me the equipment I need to be successful for my classes.
Can anyone else comment on how long this takes or should take?
Comment by Meltsfire at 15/12/2024 at 22:05 UTC
4 upvotes, 0 direct replies
My assumption is she is probably overloaded with too many students from her boss with the semester ending and another starting . She may have to prioritize her time to making sure veterans are properly registered/certified for classes over getting the desk for you . Has she always been this unresponsive or is this unlike her?
I don’t know the exact standard for equipment but I would assume it would need a bit more than one sentence not addressing a reason. She probably has to provide a reason along with a certain amount of info for it to be approved and there may be a list of certain conditions that do or do not warrant certain equipment
Maybe reaching out to the schools accommodations office could be of some help, they may be able to word the letter better or reach out to the VRE agent to add a little pressure
Comment by GulfWarVeteran1991 at 15/12/2024 at 23:55 UTC
5 upvotes, 2 direct replies
How can a stand up desk be medically needed to study?
Comment by HitToRestart1989 at 16/12/2024 at 00:15 UTC
3 upvotes, 0 direct replies
I've had three counselor's in a single semester. The first one only responded after multiple phone calls and usually through very cryptic emails that addressed nothing I contacted him about. The second was only my counselor for a month. I tried to call her once and the phone went to directly a voicemail. When she didn't reply to my voicemail, I called again the week after the line was disconnected- I assume she quit. The newest counselor text me "Please Text" when I tried to call them, before the phone even stopped ringing on their end. It's been almost two weeks since I spelled out exactly what I need from them in that reply text- nothing. What crazy task do I give them? "Hey, it's the new year and my school needs the new authorization numbers to pay for my courses." Something I shouldn't really have to remind them to do.
They ask that all of these counselors have master's degrees, so they can't hire enough to actually realistically the workload- so they all just quit because no pay is worth what they're asking them to do. It's like the requirement they demand for competency actually means there's not enough manpower to actually allow them to be competent.
Comment by ProperFart at 16/12/2024 at 14:27 UTC
3 upvotes, 0 direct replies
I don’t think the time frame is entirely unreasonable, and I also don’t think a one liner from your doctor saying it’s necessary is reasonable. Unfortunately, these things don’t happen overnight, even outside of the VA.
I can help give you examples for your provider, if you’d like. Most providers know how to write these letters, it’s common to provide justification for the necessity.
Comment by chalebp at 16/12/2024 at 02:31 UTC
4 upvotes, 2 direct replies
I submitted my note on 11/21/2024, had my counselor retire overnight, got a new counselor the next day after emailing the VR&EO, got positive decision letter approving my entire equipment package on 12/03/2024, today 12/15 I got my:
Uplift Standing Desk Bose Quietcomfort Headphones USB-C Hub MacBook Pro M4 Max with 36GB of RAM Logitech Ergo Mouse w/ trackball
Waiting on: Freestyle Ergonomic Keyboard 2 monitors The Herman Miller Aeron Chair Speechmike Dictation Microphone
I requested everything all at once because I think the whole don’t ask your counselor for everything up front is stupid. Ask for everything because the process takes long.
Comment by Wazzakkal at 16/12/2024 at 11:39 UTC
2 upvotes, 0 direct replies
Fuck barely respond to me…and I don’t want to play the Karen card
Comment by JustSpikeGaming at 16/12/2024 at 15:08 UTC
2 upvotes, 0 direct replies
I just got authorization sent to the school, I got registered but now I need supplies.
Is there a form or should I go straight to my doctor for a letter?
My counselor seems nice, just out of the office a lot with the holidays.
Comment by New-Safety6735 at 18/12/2024 at 08:14 UTC
2 upvotes, 0 direct replies
I have been fighting since July for my ergo request. And I just got all i asked for in December it was a nightmare to request and ask and beg and talk to my councilors supervisor. Thankfully, I was already going to PT. So i had chatgpt write me a very persuasive letter iaw M28C and 38cf and my PT doctor signed it and boom I was approved. Also, I kept asking to speak to the VRO, but that still hasn't happened...read the m28c understand your obligations also Iamnicthevet is a helpful website.
Comment by baevard at 17/12/2024 at 09:49 UTC
1 upvotes, 0 direct replies
that’s unacceptable imo. you’re not asking them for permission, you are asking them for *assistance* which should part of their job description. it’s literally your counselors job and responsibility to set you up for success, which includes streamlining an already slow process.
i would recommend contacting them asking for a realistic timeline. and point out that it’s unreasonable for you to be waiting this long when a majority of the delay was caused by their inability to communicate what *they* need to help assist you. if it’s something they need, they should be more than capable of providing you with a sample memo to get their job done quicker. especially if they are so busy they can’t help you until after the holiday.
Comment by Dorian_Gray_II at 15/12/2024 at 23:45 UTC
1 upvotes, 0 direct replies
Did you have a specific desk in mind? If you could research a couple that you feel are the most appropriate and reasonably valued (compared to others), that may help speed things along when they get in the mood to approve.