2 upvotes, 1 direct replies (showing 1)
View submission: Reddit Security Report -- February 26, 2019
As a result this month, we’ve actioned more than 6K accounts, reduced time to action (from report time) by a factor of 10 , and achieved a 90% increase in the number of accounts actioned.
Which is great to hear, but I am still wondering, if we report someone ban evading, how long should we expect it will take for action?
What are the outcomes of such a report and what communications should we expect?
I understand it may depend on the circumstance, and workload, but even with the new interface, you make a report and it seems like it just disappears into a black hole.
It's discouraging to have the "New Help Center report has been received." message be the last you hear about a ban evasion report.
Comment by worstnerd at 27/02/2020 at 16:02 UTC
2 upvotes, 1 direct replies
We are now getting to all reported ban evasion tickets within a few hours being reported. Unfortunately the communication response component is still being worked on, so there is no response. We are working on this, but I don't have a firm timeline for that to be addressed.