35 upvotes, 4 direct replies (showing 4)
View submission: How to keep your Reddit account safe
This is great customer service. You have no idea how many other services would just tell users they are out of luck. Been there a few times.
Comment by ArtofAngels at 07/05/2019 at 11:26 UTC
2 upvotes, 0 direct replies
I'd wait for results before sending praise, and yeah Yahoo did nothing to help me recover my stolen email.
Comment by veskris at 07/05/2019 at 04:10 UTC
1 upvotes, 0 direct replies
A lot of those services contain much more sensitive data, E.G., credit cards, addresses, social security etc. Not saying that reddit accounts don't contain sensitive information, but it's certainly not as sensitive as what might be contained in your bank or Google accounts. There is a certain level of customer service helpfulness that might result in someone else taking over your account.
Comment by 2TimesAsLikely at 06/05/2019 at 20:50 UTC
2 upvotes, 0 direct replies
Tried this multiple times after my account got banned for no reason in one of those check waves. There was never any actual support just a useless automated message. Account remains banned.
Comment by pelirrojo at 06/05/2019 at 19:35 UTC
1 upvotes, 1 direct replies
For all we know that's exactly what support will tell op.
Also we're not the customer, we're the product.