https://www.reddit.com/r/ModSupport/comments/ilc67o/scheduled_posts_are_not_working/
created by Starwhisperer on 02/09/2020 at 18:15 UTC
40 upvotes, 4 top-level comments (showing 4)
Hey! Our scheduled posts have not been working. We have a weekly setting to post on certain days, and for some reason it either doesn't post, or posts next day. Or we have to manually post them. It doesn't seem to have a clear cause, but it's frustrating for our users, so was just wondering if there's any solution we can consider for this?
Thank you!
Comment by Starwhisperer at 02/09/2020 at 18:42 UTC
4 upvotes, 0 direct replies
A few thoughts, it might be related to the custom weekly schedule that skips certain days. Or I haven't had a chance to test it yet but for some reason, the date that the post is set to be posted is sometimes wrong and does not correspond to the right date for the corresponding days in the *weekly* schedule.
For example if Wednesday is the date it should be posted, sometimes it will say the post will be scheduled for tomorrow. And then we have to manually change the date in the edit window to say today. And even then it still doesn't post. Another idea, for each time we change the post title (but not the scheduling), does it automatically update the time to the next day and it will never post for that day?
Comment by ideboi at 09/09/2020 at 00:10 UTC
2 upvotes, 2 direct replies
Okay u/Starwhisperer! I think I sorted out the issue and we should good to go here! u/oakgrove, you were exactly right—for recurring posts that were scheduled for late in the day (next day in UTC), we were picking the wrong date for the first post. So if you scheduled a post to occur on a Monday evening, the scheduler which operates in UTC would schedule the first post for Sunday—the day that it thought was Monday. Meanwhile, all subsequent posts *would* be scheduled correctly*.
Additionally, the schedule was being resubmitted on each update to the post. So when u/oakgrove edited the collections on Friday, the schedule was resubmitted. This in turn caused the Monday and Tuesday posts to fire on Sunday and Tuesday accordingly.
Please let me know if you have any questions about this, or if you see any more weird behaviors! And thank you all for helping me get to the bottom of this!!
Comment by redtaboo at 02/09/2020 at 19:19 UTC
3 upvotes, 1 direct replies
heya - are you using automod for scheduled posts or our new scheduled post feature?
Comment by ideboi at 02/09/2020 at 22:11 UTC
2 upvotes, 1 direct replies
Hey u/Starwhisperer, sorry to hear you're having trouble with this—I'll take a look to see if I can't get this sorted out. Do you mind sharing which sub this is occurring in? And have you noticed this only with recurring posts or with standalone scheduled posts as well?