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View submission: Merseyrail physical ticket scandalous
The physical ticket situation is a ballache, especially if you’re trying to catch a train and have to queue up to get your ticket, I’m a local though, so I know the score and it is what it is. For anyone not from the city, the purchase of digital tickets needing to be printed must be mind boggling and if you’re on the receiving end of a fine, it must be exasperating. As for Merseyrail in general, it’s getting better on my line, and is somewhat reliable. The ticket situation needs to change 100% but as previous comments state, it won’t change until the public handover
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