4 upvotes, 2 direct replies (showing 2)
View submission: Merseyrail physical ticket scandalous
I am generally pretty laid back about having to wait an extra twenty minutes or so on, but your comment assumes that your familiar with Liverpool station and that you've been there before. It would be helpful if on Trainline they mentioned that you would have to physically pick up the tickets from this station and that you must allocate time to do so. Especially nowadays when you often buy tickets for specific trains at specific times and if you miss those trains or the connection you'll have to buy another ticket.
So while I agree, that bleating about minor waits as if it's a scandal is often totally ridiculous but when it comes to rail travel and missing specific trains it can cost you an absolute fortune. Which, I don't know about you, but when I'm suddenly told I have to pay an extra £225.00 because I missed a train, it does tend to feel a little scandalous.
Comment by bloodfromastone at 03/02/2025 at 22:26 UTC
1 upvotes, 0 direct replies
Sorry I actually just meant to reply to the thread in general, not your specific comment, in the situation where you miss a connection I get why it’s so frustrating
Comment by DJCreeperZz at 04/02/2025 at 15:49 UTC
1 upvotes, 0 direct replies
It would be helpful if on Trainline they mentioned that you would have to physically pick up the tickets from this station
Not to be 'that guy' but when you buy tickets between two merseyrail stations on trainline it does specifically come up with a yellow warning box saying that you have to pick up the tickets from the ticket office with a payment card. The only tickets not like that are connections outside the network which are usually the only Merseyrail tickets that let you use eticketing.