1 upvotes, 1 direct replies (showing 1)
View submission: Merseyrail physical ticket scandalous
They have had the tap and go card readers in the stations for a good while now, but delayed using them
Comment by dadoftriplets at 03/02/2025 at 23:07 UTC
1 upvotes, 2 direct replies
How does Tap and Go work in other cities when an adult is travelling with a child or multiple children under 16 who wouldn't have their own debit card to pay the child fare? This is somethign I've wondered about when thinking about taking my kids to London and using the undereground system. Even if children did have a debit card for tap and go, how does the system differentiate between adult fare and child fare?
I completely agree that Merseyrail need to be brought into the 21st century and follow every other operator by accepting digital tickets - just this alone with save them money from having to buy paper tickets and then having multiple staff on at all stations to sell said paper tickets and they wouold, also lose out on all those penalty fares they receive from people travelling into the city thinking their digital ticket would be fine, only to find the harsh realiuty when they are pulled by a ticket inspector and handed a fine. Maybe a combination of these reasons is part of the delay, that by accepting reality and the digital age and allowing digital tickets to be accepted means less penalty fare money and a lot of staff will become redundant and so would look bad in the press or the staff unions would go bazerk and pull all staff out on strike to 'protect' the jobs.